People Ops Manager at Galileo

| Greater NYC Area
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Galileo is building the future of healthcare—today. Using innovative mobile technology and human-centered design, we’re looking to improve the quality and affordability of medical care for all—including those with Medicare and Medicaid.

Based in NYC, our company is founded by a successful entrepreneur (One Medical, Epocrates), led by a top-notch team, and well-funded from some of the best investors in the country. We seek curious, talented, team-oriented individuals with a diverse set of backgrounds who ultimately want to make a difference.

What You’ll Do

Reporting to our Head of People, Galileo’s People Ops Manager will play an integral role in scaling Galileo’s team-first culture, with a particular focus on ensuring that our clinical teams are equipped to provide care on a national scale. This role will consist of:

Internal Operations & Culture

  • Running point on onboarding new Galileo team members so that everyone’s initial experiences are welcoming, seamless, and conducive to long-term success
  • Championing connectedness across the company by planning and executing team-wide events, including town halls and lunch & learns
  • Supporting the People Team in other key areas, including talent acquisition, benefits, and documentation systems

Provider Support

  • Navigating the complexities of the healthcare landscape, and ensuring all providers are in compliance with state and federal practice regulations
  • Delivering accurate and complete applications for licensing and health plan enrollment, and continuously support ongoing maintenance
  • Building efficient internal workflows that lend themselves to speed, precision, and scalability
  • Developing strong relationships with providers, internal, and external partners

Who You Are

We’re looking for someone with the following:

  • 2+ years of experiences in a high-performing, entrepreneurial setting (e.g. you’re accustomed to and excited by a rapidly-shifting environment)
  • Strong organizational systems and detail orientation, with a knack for streamlining processes
  • Facility with problem-solving and communication, both verbally and with clear, concise writing
  • Enthusiasm about tackling new challenges and researching new territory
  • Expertise with G Suite, including Google Sheets design (e.g. strong eye for detail, high standards for work product)
  • Bonus points for previous experience in the healthcare industry and provider platforms (e.g. CAQH, Modio)

How We Hire

Galileo is committed to hiring the best talent from a range of backgrounds and experiences—including, but not limited to—gender, ethnic, political, economic, religious, sexual orientation, and other personality traits. We believe in a strong culture that fosters teamwork, excellence and sound decision-making—one that is based on mutual respect and trust. We appreciate candidates who are open and honest about what they’re looking for so we can ensure it’s a fit on both sides.

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Technology we use

  • Engineering
  • Product
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • TypeScriptLanguages
    • AngularFrameworks
    • MySQLDatabases
    • FigmaDesign
    • JIRAManagement

Location

Galileo's NYC office is located in NoHo, Manhattan.

An Insider's view of Galileo

What’s the vibe like in the office?

The office embodies our company culture of demonstrating empathy and being respectful of all. Everybody understands that we are working towards the same mission, so in turn, we all do our best to help bring out the best in each other. We welcome diversity and constantly work on bettering ourselves, in order to create the most welcoming workspace.

Dan

Software Engineer

What makes someone successful on your team?

Successful care delivery teammates need to embody genuine human centeredness and be tireless problem solvers. This means always listening and elevating the experiences of others, building trusting relationships, and constantly challenging the status quo with new approaches so that we can ultimately help people live healthier lives.

Molly

Head of Delivery/Operations

What projects are you most excited about?

I'm really excited to launch our mobile app. Of all the products we're working on, the app will be the most visible to patients. For months we have been working closely with our Clinical Team to translate their decades of experience as Doctors into a digital product that feels just as trustworthy and empathetic as they are.

Denny

Product Design Director

What are Galileo Perks + Benefits

Culture
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Happy Hours
Happy hours are hosted Once per month.
Professional Development Benefits
Lunch and learns
Galileo hosts lunch and learn meetings once a month.
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