People Ops Manager at Talkspace

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Our mission at Talkspace is to make therapy affordable and accessible to everyone. To get there, we need exceptionally talented, bright, and driven people. Help over one million people feel better.

We are looking for an experienced People Ops Manager to join our People Operations team. This role would be responsible for working across multiple functions including onboarding, learning and development, compliance, and HR. Whether innovating on how to connect new hires in this virtual environment, or managing the nuts and bolts of people operations, this role is critical within the People Operations ecosystem.

We are looking for someone who is passionate about managing and supporting the employee experience who wants to bring their talents into a “for purpose” space. We’re looking for someone to join our team of brand ambassadors who are inquisitive, innovative and resourceful. We thrive on the kind of change that disrupts, rewrites the rules, and demands action at a moment's notice. To work at Talkspace, you need to be as passionate as we are about our work, and excited to partner with us to achieve our mission of bringing quality mental healthcare to all. Do you have a fresh perspective on building culture and inclusivity? Then come join our team!

About This Role

  • Manage employee life cycle including onboarding/orientation, HRIS management, career laddering, L&D, and offboarding
  • Build L&D Calendar and execute across different team levels
  • Manage HRIS, including updating systems, pulling reports, and syncing data across systems
  • Communicate benefits from health, 401(k), to supplemental options
  • Analyze data across demographic, performance, engagement, and HR
  • Build and launch surveys to collect employee experience data over time
  • Design systems, processes, and capabilities within the organization to drive and improve talent management and leadership development
  • Partner with People Operations leadership and team to ensure the highest quality of support for Talkspacers
  • Act as point of contact for Talkspacers, answering any questions on our processes, culture, and structure of organization
  • Listen to and advocate for Talkspacer needs (show compassion to colleagues)
  • Identify inefficiencies in any processes and develop innovative solutions that are meant to scale
  • Collect, document, and aggregate confidential or HR data
  • Be a role model for Talkspace expectations (kindness, execution, quality, innovation, teamwork)
  • Additional projects or duties as needed


About You

  • 4+ years People Operations or Human Resources experience required
  • Bonus Points for Master's in Organizational Psychology, HR, or Certification (SHRM, HRCI, etc)
  • Experience across people operations: building out trainings, analyzing data, and creating surveys
  • Experience working with and managing HRIS systems (BambooHR, Workday, TriNET, etc.)
  • Track record of maintaining confidentiality across employee data or sensitive information
  • Amazing communicator: interpersonal, verbal, and written comm skills that can speak to all levels of employees
  • Ability to work independently with minimal direction
  • Ability to prioritize and multi-task and to work under tight deadlines
  • Exceptional organizational skills with meticulous attention to detail
  • Be transparent and always over communicate
  • Experience with MS-Office and Google Suite (Docs, Forms, Slides, Sheets)
  • Desire to own projects and see manage change from start to finish
  • At ease with ambiguity
  • Experience (or strong interest) in working in a fast-paced startup environment


Why Talkspace?

Because we are on a mission to make the world a better place. Our focus to help people feel happy starts at Talkspace, where we connect and collaborate. Fun company-wide events, happy hours, wellness perks, flex PTO, access to Talkspace products, and competitive benefits are just some of the ways we make Talkspace a great place to work. Do you want to save the world? Come join us!


Talkspace welcomes and celebrates talent from all backgrounds, perspectives, and walks of life to foster an innovative and diverse workforce. We strongly encourage you to apply even if you don’t meet every qualification. Come as you are and learn about the exciting opportunities on our team.

Individuals seeking employment at Talkspace are considered without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, marital, parental, veteran or military status, unfavorable military discharge, or any other status protected by applicable federal, state or local law.

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Technology we use

  • Engineering
  • Product
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • ZendFrameworks
    • React NativeFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • SketchDesign
    • JIRAManagement


During COVID we've decided to go remote to support Talkspacers. At least thru 2020, we are officially committed to WFH.

What are Talkspace Perks + Benefits

Daily stand up
Open door policy
Pair programming
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Free Talkspace and Monthly Wellness Stipend
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Performance Bonus
Dependant on the role.
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
With options for remote work when needed.
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Pet Friendly
Bring your pet to your next Zoom meeting!
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Continuing Education stipend
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