Ro's mission is to revolutionize healthcare by building accessible, impactful, and trusted care that people want.

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About Ro

Ro is the healthcare technology company building a patient-centric healthcare system. Ro’s vertically integrated primary care platform powers a personalized, end-to-end healthcare experience from diagnosis, to delivery of medication, to ongoing care. With a nationwide provider network, in-home care API, and proprietary pharmacy distribution centers, Ro seamlessly connects telehealth, diagnostics, and pharmacy services to provide high-quality, affordable healthcare without the need for insurance. Since 2017, Ro has facilitated more than six million digital healthcare visits in nearly every county in the United States, including 98% of primary care deserts. Visit Ro.co for more information.

Ro was named #2 in Wellness on Fast Company’s 2019 list of the World’s Most Innovative Companies, listed by Inc. Magazine as a Best Place to Work in 2020, and earned its Great Place to Work Certification in 2020.

Our Talent Acquisition team is growing and we're looking for an experienced Business Recruiter to join us in our mission to become a patient's first call. You'll be a key partner to hiring managers, driving value through operational excellence and constant innovation to help scale our teams. You thrive in a creative and highly competitive landscape, developing and implementing sourcing and recruitment strategies for key business roles across multiple verticals here at Ro. This role will start as a contract with the potential of FTE.

What You’ll Do:

Own full-cycle recruitment with innovative and creative liberty to drive business impact
Work independently, managing multiple positions across various business teams (Operations, Marketing, Growth, Finance, Legal, etc.)
Build and maintain a strong network by proactively sourcing and engaging with active and passive candidates
Design and drive effective interview processes that lead to informed hiring decisions, promote a positive candidate experience, and result in strong hires
Ensure the timely completion and collection of interview feedback. Coach and train interviewers where necessary.
Coach candidates through the interview process, ensuring they are prepared to meet the team
Develop value propositions for roles that communicate culture and mission in ways that resonate with top talent
Structure new offers and understand compensation bands to determine appropriate offer packages

What You Bring to the Team:

5+ years of recruiting experience, ideally in-house and at high-growth startups
Can act as a strategic partner to business leaders in order to understand their hiring and recruitment needs and help them build strong teams
Exceptional communication with a focus on consistent and timely follow-up and an innate ability to build rapport with candidates
An unparalleled sense of urgency and commitment to getting stuff done without sacrificing quality or experience
You are self-motivated and have a high tolerance for ambiguity and shifting priorities in a fast-paced environment
Ability to interact with and influence across all levels of the organization
Sourcing skills that extend beyond LinkedIn

We welcome qualified candidates of all races, creeds, genders, and sexuality to apply.

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Laurey Lou

Senior Manager, Care Delivery Quality and Safety

INTENTIONAL INCLUSIVITY

Resourcing Safe and DEI-Friendly Spaces

Laurey Lou is part of the Asians of Ro ERG, where shared cultural experiences among members has made her feel accepted. The company’s intentional curation of safe spaces goes a long way toward ensuring that employees are seen and heard. “Over the past couple years, this meant processing news together that might hit closer to home,” Lou said. Some of Ro’s ERG programming is open to the whole company, creating team-building opportunities in the form of cultural education and holiday celebrations, from events showcasing music, dancing and food to book club conversations with AAPI authors.

Sometimes it feels so refreshing to hear about a person’s story and think, “yes — someone gets me!”

Mani Ramezani

Director of Engineering

Innovative Culture

Fostering creative new ideas

Ramezani said engineers are always designing new tech solutions to support Ro’s patients, and there’s no better event to do so than the company’s biannual weeklong “Rockathon.” It’s when anyone across the company can pitch an idea for a new feature or capability and recruit a cross-functional team to work on it. Ramezani, the director of engineering, said that a lot of planning goes into the event, along with great swag and prizes that get the entire company buzzing.

I’m most excited by the fact that we are just scratching the surface with what we have built for patients and providers so far.

Dr. Rachel Kwon

Director of Clinical Product Strategy

Internal Mobility

Mentorship and growth

There’s no shortage of growth opportunities at Ro. Just ask Dr. Kwon. In January of 2020, she joined the company in a content-heavy role that involved working with the product team. She enjoyed partnering to define and solve problems so much that she switched to the product team full-time. Through the company’s formal growth program, “Ro’bility,” which prioritizes internal mobility and peer mentorship, Dr. Kwon now leads clinical product strategy at Ro.

Each role I’ve held at Ro was driven by my own curiosity to chase interesting problems, coupled with support and encouragement from senior leadership.

What are Ro Perks + Benefits

Ro Benefits Overview

Ro provides holistic employee benefits that allow Ro’ers to live their best lives and do their best work. Ro is focused on creating a supportive, equitable, and enjoyable experience for employees from its onboarding programs, to performance and compensation practices, to parental leave policies, health benefits offerings and beyond.

Culture

Volunteer in local community

Ro offers employees two paid volunteer days per year of the employee’s choice.

Partners with nonprofits

Ro is a partner of Planned Parenthood, NY Fund for Public Health, and All Star Codes. Regularly scheduled events at Ro also often partner or offer donations to local and national organizations.

Open door policy

Team based strategic planning

Open office floor plan

Employee resource groups

Flexible work schedule

Remote work program

Diversity

Dedicated diversity and inclusion staff

Highly diverse management team

Mandated unconscious bias training

Ro hosts recurring diversity, equity and inclusion trainings for its employees and providers delivering care on its telehealth platform.

Diversity manifesto

Mean gender pay gap below 10%

Diversity employee resource groups

Ro supports and funds Employee Resource Groups, including: Asians of Ro, Black at Ro, LatinX at Ro, WoRo, and Ro Pride to foster inclusion and allyship within Ro and the external community.

Hiring practices that promote diversity

Ro has designed and implemented a DEI hiring plan, with a special focus on the rapidly growing tech and engineering teams.

Health Insurance & Wellness Benefits

Flexible Spending Account (FSA)

Ro provides the options for full time employees to elect Healthcare and/or Dependent-care Flexible Spending Accounts.

Disability insurance

Full time employees receive Short Term Disability and Long Term Disability coverage.

Dental insurance

Ro offers two dental plan options, which both include the flexibility to see any dentist or specialist In or Out-of-Network.

Vision insurance

Ro offers a vision plan with flexibility to see any optometrist or specialist In or Out-of-Network.

Health insurance

Ro offers four medical plan options for employees to choose from upon hire, as well as fertility benefits through Carrot as well as a free One Medical Membership.

Life insurance

Full time employees receive Life Insurance at no cost, designed to provide protection for the employee and their family.

Pet insurance

We offer access to affordable pet insurance so that you can get your pet the best care. And our NYHQ office is pet friendly, so we look forward to meeting new furry Ro’ers too!

Wellness programs

Ro’s benefits program offers access to mental health support platforms Headspace and Modern Health as well as virtual fitness classes through Gympass.

Mental health benefits

Ro has partnered with Modern Health to provide mental wellness support options such as counseling, therapy, and community sessions.

Transgender health care benefits

Abortion travel benefits

Financial & Retirement

401(K)

401(K) matching

Ro’s 401(K) program includes a generous match of 100% match up to 4% contribution rate.

Company equity

Charitable contribution matching

Ro’s Donation Matching Program matches 100% of donations made by Ro’ers to eligible non-profits to encourage and further support Ro'ers making charitable donations to the causes they care most abo

Child Care & Parental Leave Benefits

Generous parental leave

Ro provides full-time employees with 16-weeks of 100% paid parental leave surrounding the arrival of an employee’s newborn or newly adopted child.

Family medical leave

Adoption Assistance

Ro also offers a $20,000 lifetime maximum stipend through Carrot which can be used towards fertility, adoption or surrogacy services.

Return-to-work program post parental leave

Fertility benefits

Vacation & Time Off Benefits

Unlimited vacation policy

Generous PTO

Paid volunteer time

Ro offers two days of paid Ro’Bono Time per year for Ro’ers to spend volunteering with an organization of your choice.

Paid holidays

Paid sick days

Company-wide vacation

The pace and expectations at Ro are high (we’re working to transform healthcare after all!). We offer four company-wide days off to unplug, take a breather and do something that helps you recharge.

Office Perks

Commuter benefits

Company-sponsored outings

Free snacks and drinks

Some meals provided

Company-sponsored happy hours

Pet friendly

Fitness stipend

Ro offers a monthly Wellness stipend for employees which can be used towards the fitness activity of their choice.

Mother's room

Professional Development Benefits

Promote from within

Continuing education stipend

Ro offers a $200 learning and development stipend for Ro’ers to pursue their personal and professional interests.

Additional Perks + Benefits

Ro is always listening to its employees to learn how to best improve or expand on its benefits programs, company practices, professional development, and community initiatives. Employee feedback has shaped many of the benefits, such the company’s remote work policies, wellbeing perks and CSR program.

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