Catalyst Overview

Catalyst is the world’s most intuitive Customer Success Platform (CSP), and was built by an experienced group of industry leaders. Our software integrates with the tools that CS teams are already using to provide one centralized view of customer data. Customer Success Managers can subsequently take the right actions to prevent churn, increase product adoption, and align the entire organization on a unified workflow to manage customers throughout their journey. Catalyst helps organizations turn Customer Success into a company-wide mission. 

Position Overview

Catalyst is growing - and we need your help in doing so! We’re looking for a Recruiter with the drive, passion & experience to play a pivotal role in scaling our Sales, Marketing, and Customer Success teams, without compromising the white-glove candidate experience that we strive to provide. Reporting to Catalyst’s Manager, Recruiting, you will have a tremendous impact in establishing best practices and ensuring that both interviewers and candidates are set up for success.

What You’ll Do

• Identify and source quality candidates via multiple recruiting channels and techniques, including inbounds, proactive outreach, and referrals
• Conduct initial phone screens to assess the candidate’s alignment both with the relevant role & with Catalyst’s overall values
• Autonomously manage multiple requisitions and candidates during high volume periods, while creating & maintaining an exceptional candidate experience
• Consistently track pipeline, priorities, performance data and other recruiting metrics to share with internal stakeholders
• Think outside of the box to create inclusive talent sourcing strategies that align with Catalyst’s mission and values

What You'll Need

• 2+ years of full-cycle recruiting experience, ideally within early-stage tech companies
• A proven track record of sourcing and hiring passive candidates
• Strong sense of urgency, with the demonstrated ability to act swiftly under pressure and adapt to changing priorities and processes
• The desire to represent & embody Catalyst’s brand, both internally and externally
• Agility & collaboration - when goals change, you know when to take the lead and when to support the asks of your team
• Experience with Greenhouse (preferred)

Catalyst is an equal opportunity employer, meaning that we do not discriminate based upon race, religion, national origin, gender identity, age, sexual orientation, or any other protected class. We believe that diversity is more than just good intentions, and we are committed to creating an inclusive environment for all employees.