Recruiting Coordination Lead at Noom

| Greater NYC Area
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Our Talent Operations Team is looking to hire a manager to help us build and optimize a best-in-class recruiting coordination function. This person will guide and grow a team of up to 12 RCs, both helping them on the ground to problem solve and managing their growth and performance. The RC Lead will be a key player in improving upon our day-to-day scheduling processes and tools to maximize hiring efficiency and craft a positive candidate experience. They will collaborate with cross-departmental leaders at all levels and analyze and escalate interview trends, directly impacting our ability to hire top talent.


What You’ll Be Doing

  • Serve as a day-to-day resource of the RC team, helping to problem solve, de-bottleneck, and train while reporting on larger trends to the Candidate Experience Lead.
  • Review and approve req interview processes and set them up for scheduling in our tools.
  • Manage information in Applicant Tracking System (Greenhouse). Act as the primary manager of our Automated Scheduling Tool (GoodTime).
  • Develop strong stakeholder relationships at all levels (Hiring Managers, Recruiting, EAs, Executive Leadership, etc.) while having the confidence to hold them accountable for process adherence
  • Recommend and drive process improvements in high-volume systems
  • Lead select larger talent ops projects (e.g. executive scheduling process, overseeing interviewer training) 
  • Monitor and drive capacity planning to prepare for jumps in candidate volume and balance the team’s workload
  • Maintain a high bar for professionalism, clear communication, responsiveness and efficiency to create an excellent hiring experience 
  • As part of a team-wide effort, contribute to the documentation of our processes.

What We’re Looking for

  • 3-5 years of coordination experience, 1-2 years management experience
  • Exceptional written/verbal communication skills 
  • Strong relationship-building skills and experience working closely with senior leaders in a corporate environment 
  • Robust problem solving skills - you can fix any last-minute issues without breaking a sweat. You can anticipate and mitigate issues before they arise.
  • A strategic, big picture mindset matched with impeccable attention to detail 
  • Ability to multi-task and adapt in an evolving and fast-paced environment
  • Ability to independently sort through ambiguity to make quick, educated decisions
  • Strong analytic skills
  • A high degree of ownership and accountability
  • Experience and interest in managing people and building teams.
  • Experience with Greenhouse and GoodTime strongly preferred
  • Though we are currently 100% remote to protect everyone’s health during COVID-19, this person must be available to work in-office 2-3 days a week once it fully reopens.

What makes this role unique?

Noom is in hyper-growth mode, and you will have the opportunity to lead the team that directly impacts Noom’s ability to reach its next level of growth. You will also be working with a Talent Operations team that knows best practices are essential to solid performance but is also not afraid to throw the rule book out the window and explore more innovative ways of solving talent-related problems!

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Technology we use

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Location

229 W 28th Street, New York , NY 10001

An Insider's view of Noom

How would you describe the company’s work-life balance?

When I first started at Noom, I’ll admit to a bit of skepticism, “Wouldn’t it be better to just receive more salary in lieu of these benefits?” In my first six months as an employee at Noom, I’ve seen (and taken advantage of) these benefits and can attest to the difference it makes on life both in and outside the office.

Randy

Data Analyst

How has your career grown since starting at the company?

I started at Noom eight years ago. It was my first real job out of college, and I’ve been fortunate to have held many positions since starting. Starting as Noom’s office administrator, I am now the product manager. Noom has supported my growth at every stage.

Stacey

Product Manager

What unique initiatives do you have that encourage innovation?

At Noom, rapid iteration isn’t limited to just features. For example, the way we conduct feedback. At most companies, feedback employees get is limited to performance reviews that come yearly or bi-yearly. We conduct weekly 1:1s with mentors, tech leads, and product managers—to get feedback on both our performance and help the company grow.

Rose

Growth Engineer

How does the company support your career growth?

At Noom, there’s a ton of appetite for letting hard workers who are doing well in their current role expand their scope to completely new areas. When I started, my background was solely in paid digital advertising. Since then, I’ve been able to expand well beyond that scope to work on podcasts, TV, email marketing, and more.

Maddy

Director of Growth Marketing

What are Noom Perks + Benefits

Noom Benefits Overview

Helping others live healthier lives requires us to prioritize our lives, too. On day 1, you’ll have access to our comprehensive medical, dental, and vision plans. We'll also set you up with company equity and a 401(k) so you can plan for today and the future. Outside of our standard benefits, we cover 100% of counseling services through our partner BetterHelp, provide health & wellness stipends, and offer a wide range of fitness classes and wellness sessions led by members of the Noomily.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

We believe that your work and wellbeing are products of your environment. That’s why we follow a hybrid work model that allows you to work wherever you feel happy and most productive. We’re constantly finding ways to make sure you feel a sense of belonging no matter where you are. From live music performances and game nights to cooking classes and (virtual) trips to Paris, our teams meet regularly to form connections beyond the day-to-day.

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