Senior Manager, HR Operations
Who We Are
The Farmer’s Dog was created to radically improve the $90 billion global pet food industry — starting with a subscription service that sends freshly-made food directly to customers’ doors. Long term, our aim is to simplify every part of pet care, bettering the lives of the animals who make our lives better. Backed by the early investors of Warby Parker, Dollar Shave Club, and Sweetgreen, we've raised over $100M in funding and seek to build a company as healthy as the dogs we feed.
Join The Farmer’s Dog team as we continue to discover ways of bringing peace of mind to customers, health to their companions, and much-needed change to the way people feed and care for their pets.
#LongLiveDogs
Where You'll Come In
We are looking for a Senior Manager of HR Operations to join our growing Human's team. In this role, you will be responsible for developing, building out and improving the core HR Operations infrastructure at The Farmer’s Dog. A successful candidate will partner across the company to deliver operational excellence in HR programs, lead the PEO relationship and oversee multi-location compliance, and ensure that we have the right policies and processes in place to support our employees and company now and through our future growth. Reporting to the Director of Humans, this role will have a company-wide footprint and will strongly and regularly collaborate with the HR function, Finance, and managers and employees throughout The Farmer's Dog.
How You'll Make An Impact
- Strategize, plan, and complete the current needs within the HR Operations vertical and plan for evolving processes as we scale.
- Lead your direct reports and grow them to excel within their roles while keeping career paths and strengths in mind
- Provide excellent support to employees on all things HR Ops-related, using the same lens (and love) with which we treat our external customers.
- Be responsible for the delivery and effectiveness of core HR Processes across all employee life-cycle activities, including: compliance, policy implementation and management, immigration, payroll, benefits, and compensation records.
- Lead the development, implementation and evolution of core programs in the employee lifecycle for seamless onboarding, offboarding, employee changes; and provide operational support for compensation, performance, and recruiting.
- Be responsible for the evolution of all employee systems of record, including accurately and confidentially maintaining data and implementing new systems as needed, including: HRIS and Payroll.
- Maintain compliance with applicable local, state and federal labor and employment laws and regulations.
- Directly and indirectly support the hiring and development of other Humans team employees.
- Project lead and implement various initiatives which include HR system changes and process changes to support TFD rapid growth.
We're Excited About You Because
- You go out of your way to ensure employees feel supported and heard, you bring positive energy and a can-do mentality to every employee and situation -- especially in touch points throughout the employee lifecycle.
- You believe “problems are treasures” and are open to innovative ways, solving problems from first principles.
- You have outstanding decision quality, and you have the experience and wisdom to deeply understand compliance and risk and make mitigating decisions that keep the business moving and growing.
- You thrive when multiple plates are spinning and you're able to prioritize and set direction for your team to keep building toward scale.
- You have 8+ years in HR operations with 2+ years of leading operationally-focused HR teams.
A Few of Our Best Benefits
- Brand new dog-friendly office in Greenwich Village (upon a safe return-to-office!)
- Market-competitive compensation and equity packages
- Comprehensive Healthcare, Dental, and Vision
- Competitive 401k plan with company match
- 12 week paid parental leave
- Flexible PTO and WFH policy
- Discounted fresh food for your pup
- Your pet interrupting video calls (and in-person meetings) is now a feature, not a bug
#LI-JF1