About Better.com: 

We’re one of the fastest growing homeownership companies in America. Why? Because we’re making homeownership simpler, faster — and most importantly, more accessible for all Americans.

By combining smarter technology with a desire to not just change one piece of the journey but the entire makeup of what it’s like to buy and own a home in this country, we’re building things that don’t exist yet. 

Better.com by the numbers: 

• We fund $600 million in home loans per month
• Nearly $5 billion in loans funded since our inception in 2016
• 2 years running, we’re one of Crain’s “Best Places to work”
• We’re #11 on Fortune’s Best Places to Work in NYC
• And #964 on Inc.’s 2019 “5000 Fastest-Growing Companies” 
• We’ve secured over $254 million from our investors to date 
• ...and counting

We continue to outpace the industry at every turn. We’ve recently joined forces in partnership with Ally Bank. Plus, our backers have helped build some of the most transformative tech and finance companies in history. Kleiner Perkins, Goldman Sachs, IA Ventures, American Express, Citigroup, Activant Capital, and others have all invested in our vision of redefining the entire home buying journey.

A Better opportunity:

Through the combined efforts of recruiting, human resources, and office management, the People team works to create and foster a positive and productive employee experience. We take ownership of everything from the smallest details - like keeping the right snacks in stock - to the largest projects - such as structuring performance management to make sure that every member of the team feels supported, positively challenged, and able to thrive at Better. We have fun, love what we do, and care deeply about building a Better workplace.

We are looking for a Senior Manager, Talent (HR) Operations to help build and scale a new operational arm within our people team. This individual will play an integral role in creating and evolving a framework for operational excellence. Through functional partnership and subject matter expertise, this individual will develop solutions, programs and policies for our HR Systems, lead HR analytics and drive operational efficiency across our Talent (HR) team. 

Responsibilities:

• Assume ownership of the creation and evolvement of a new operational function within the Talent (HR) team
• Partner with Talent leadership and speciality groups, including Talent Management, Talent Strategy Business Partners (HRBPs), Compensation & Benefits to understand current and future state of business needs
• Work closely with Payroll and Finance to ensure data integrity and system efficiency
• Define and execute on strategy to align with Talent needs, create operational roadmap, streamline processes and remove roadblocks
• Implement new talent tools and systems, including the integration of a new HRIS
• Build and manage Talent Operations team, delegate work in alignment to business need and scale

About You:

• Data-driven with strong analytical skills, you are intrinsically a problem solver!
• Ability to operate in fast-paced, hyper-growth environments
• Comfortable with ambiguity, taking initiative with little to no direction excites you
• Strong communication and interpersonal skills
• High personal integrity and ability to exhibit a high level of confidentiality
• 6+ years of HR/Leadership experience
• 2+ years specific to PMO/HRIS

Things we value: 

• Curiosity. Why? How? Repeat.
• Nerdiness. Financial news and trends are fascinating. Seriously.   
• Relentlessness. No one here gives up. We try. We fail. We try again.
• Passion. If you don’t get excited about homeownership, mortgages, and real estate, it simply won’t work.
• Smarts: book and street. We have to use all the tools at our disposal to build Better.
• Empathy and Compassion. You understand that people's biggest dreams are in your hands.
• Communication. Can you ask for help or put your hand up when you don’t understand?
• Building. Doing. Making. Yes, we have to do a lot of thinking and talking to figure this stuff out, but you can’t wait to leave the conversation and build it.