Cedar
Cedar is committed to improving the healthcare billing experience for all.
Remote
Hybrid

Senior Talent Operations Coordinator

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The Role

Cedar is improving the healthcare financial experience. Our technology improves the overall experience of patient billing and engagement, enabling providers to thrive in a constantly evolving environment while helping patients understand the cost of their care!

Cedar is searching for a Sr. Talent Operations Coordinator to represent Cedar and own our workflows around interview coordination and process improvement. This role will be a catalyst in growing Cedar's team by managing recruiting processes, coordinating interviews, and acting as a key partner to hiring managers and the Talent Acquisition Team.

At Cedar, people are core to our business. We see this role as an excellent opportunity to be part of and grow a mission-driven team and gain valuable talent acquisition and operational experience in the dynamic health tech space. 


Responsibilities

  • Recruiting Coordination: Schedule candidates quickly and efficiently, coordinate face-to-face interviews, act as the main point of contact and liaison to candidates virtually, assist with resume review, and source for specific roles as directed.
  • Data Management: Maintain Cedar's applicant tracking system (Greenhouse)
  • Process Improvement: Creatively document, communicate, and iterate on current processes.
  • Cross-functional Partnership: Work directly with recruiters and the rest of the People team, as well as with hiring managers, to ensure all candidates have an exceptional experience
  • Employee Support: Provide timely and accurate information regarding Cedar's People processes, personnel policies, and procedures as needed
  • Special Projects: Assist leaders and team members with special projects as requested
  • Mentorship: Find new and engaging ways to up-level the entire recruiting function, providing direct mentorship and coaching to the TOC team. If we can improve, we want to hear from you!


Required Skills

  • Strong self-management capabilities to achieve high-quality, impactful results
  • Excellent written, verbal, and interpersonal communication skills with a proven record to handle relationships
  • Capacity to prioritize efficiently and work cross-functionally
  • Passionate about Cedar’s mission of improving the patient healthcare experience
  • Ability to react with appropriate levels of quickness to situations and events that require immediate response or turnaround
  • Comfortable operating within a vibrant, fast-paced environment and performing in cases where paths are uncharted
  • Shown ability to handle several parallel workflows at any given time
  • Unyielding discretion when handling discreet and confidential information
  • Strong sense of ownership and attention to detail
  • A proactive perspective toward digging into new projects and processes


Preferred Skills

  • 3+ years experience in recruiting coordination
  • Experience collaborating and improving processes
  • Experience handling organization across multiple geographic locations and time zones in a remote working environment
  • Proficiency in Gsuite, Zoom, and Greenhouse
  • Experience in a start-up or high-growth environment


What do we offer to the ideal candidate?

  • An opportunity to work on a platform that is scaling rapidly, engaging with 12M patients a year growing at 180% YoY as of Aug 2021! 
  • A chance to join a high-growth company at an early stage
  • The ability to impact the growth of our company, we value all comments and suggestions
  • Transparency across teams and interaction with multiple departments
  • Competitive pay, employer-paid healthcare, stock options
  • Daily team lunch and unlimited healthy snacks at our NYC office 
  • Applicants must be currently authorized to work in the United States on a full-time basis. Cedar will not hire any applicants for Talent Operations Coordinator who are present in the United States on an F-1 visa. Cedar is not an E-Verify employer and cannot employ individuals on a STEM OPT extension.
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What are Cedar Perks + Benefits

Cedar Benefits Overview

Working at Cedar: what’s not to love?

Being part of our team means working together to solve a problem that impacts millions of consumers every year. It’s challenging, exciting and complex. We’re proud to be the only company that truly empowers consumers with an easier, more personalized and transparent healthcare journey.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Employee awards
Flexible work schedule
Remote work program
Cedar offers a very flexible remote work program, both pre-COVID and after.
Diversity
Documented equal pay policy
Mandated unconscious bias training
We offer annual unconscious bias training for all employees.
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Dental benefits are part of our comprehensive benefits offered through industry brand carriers with multiple options to choose from.
Vision insurance
Vision benefits are part of our comprehensive benefits offered through industry brand carriers with multiple options to choose from.
Health insurance
Life insurance
Pet insurance
Mental health benefits
We offer an experienced EAP counselor 24 hours a day, 7 days per week.
Financial & Retirement
401(K)
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
At Cedar we want to support all new parents in their expanding family. Therefore, we offer our full time team members who are expecting or having a new child Paid Leave.
Family medical leave
Cedar offers family medical leave for employees. Our leave partner walks employees through every step of the process.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Paid sick days
Company-wide vacation
Cedar offers company wide shut downs around major holidays
Office Perks
Commuter benefits
Cedar offers pre-tax commuter benefits for all full-time employees.
Company-sponsored outings
Free daily meals
Daily lunches are provided at our NYC HQ.
Free snacks and drinks
Our kitchen is stocked full of snacks and drinks for every desire! Some of our favorites are cold brew, kombucha, rotating craft beers, fresh fruit, yogurt and every kind of chip you can imagine!
Company-sponsored happy hours
Pet friendly
Our NYC HQ has a dog lounge. Bring your dog to work!
Meditation space
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Cedar hosts lunch & learns monthly. This allows employees to present in-depth on projects they're working on or for the occasional guest invitee to teach the team about a topic of interest.
Promote from within
Mentorship program
Our mentorship program pairs folks based on shared interests and goals, from the same team or cross-functionally, and emphasizes building mutually beneficial relationships for professional equity.
Customized development tracks
Paid industry certifications
Personal development training

Additional Perks + Benefits

We take great pride in making our employees' wellness a top priority, and we create opportunities to talk openly about mental health and wellbeing.

We have a directory with resources for mental and physical wellbeing, emphasizing benefits offered through our health insurance. The directory covers topics such as managing grief, therapist information, nutrition & water intake, and resources on talking to children about current events. We want to take a holistic approach and include resources that appeal to everyone, so we also included information on remote alternative wellness offerings, including reiki, sound healing, meditation and yoga. We even have an onsite meditation room in our NYC HQ!

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