Senior Workplace Specialist

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Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.

Affirm is looking for our first Senior Workplace Specialist to help us run our New York City office. As our first People Team hire, you will be our cultural champion performing a wide range of office support, administrative, and HR duties to facilitate the efficient operation of our company.

As the Senior Workplace Specialist, you will handle daily operational functions that support an environment where employees can thrive. You will be in charge of relationships with vendors and the building, the office appearance, and cultivating workplace culture. You are handy, highly organized, personable, and have the ability to quickly problem solve. 

What you'll do

  • Workplace Experience:
  • Order and stock office supplies
  • Manage onboarding and offboarding tasks
  • Maintain a tidy office
  • Report and track support tickets with the building
  • Order and distribute employee badges
  • Develop office policies and procedures and educate employees about them
  • Manage food program and other office vendors
  • Track office spend
  • Manage reception area - greet guests, candidates, accept deliveries
  • Coordinate events with the help of our SF team, including set up and clean up
  • Serve as a culture carrier for Affirm, scheduling & coordinating team off-sites and events throughout the year
  • People Operations / Recruiting Support:
  • Support Onboarding Program (including giving new hire presentations) and offboarding process
  • Internal policy and comms
  • Live employee relations coordination
  • Support Affirm’s Diversity & Inclusion efforts in NYC with the help of our SF team
  • Liaise with SF Talent team for NYC interviews
  • Greet all candidates attending onsite interviews, provide office tours, and ensure interviews are running smoothly
  • Find opportunities to improve/streamline candidate experience and implement such changes
  • Administrative Support:
  • Provide administrative support for Affirm’s Chief Capital Officer
  • Maintain calendar and coordinate meetings across multiple time zones
  • Greet guests and ensure executive is on time to meetings
  • Extensive travel coordination between our NY and SF offices (including researching and booking flights/hotels)
  • Track expenses and submit monthly expense reports via Expensify
  • Collaborate with the EA team as needed
  • Ensure cohesion and communication between our NY based Capital Markets team and our SF based Finance team

What we look for

  • Relevant experience in office coordination
  • Strong work ethic (reliable and dependable) with adherence to confidentiality
  • Detail oriented with excellent time management skills
  • Empathy for fellow employees
  • Ability to identify underlying issues (not just opt for the quick fix)
  • Familiarity with tools for office issues
  • Strong communication skills across various teams
  • Flexible and able to adapt to a changing environment 

If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.

At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.

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Location

Affirm is a remote-first company! Our brick and mortar offices remain operational and accessible for anyone to use on a voluntary basis.

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