Senior Workplace Specialist

| Greater NYC Area
Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest.
Affirm is looking for our first Senior Workplace Specialist to help us run our New York City office. As our first People Team hire, you will be our cultural champion performing a wide range of office support, administrative, and HR duties to facilitate the efficient operation of our company.
As the Senior Workplace Specialist, you will handle daily operational functions that support an environment where employees can thrive. You will be in charge of relationships with vendors and the building, the office appearance, and cultivating workplace culture. You are handy, highly organized, personable, and have the ability to quickly problem solve. 

What you'll do

  • Workplace Experience:
  • Order and stock office supplies
  • Manage onboarding and offboarding tasks
  • Maintain a tidy office
  • Report and track support tickets with the building
  • Order and distribute employee badges
  • Develop office policies and procedures and educate employees about them
  • Manage food program and other office vendors
  • Track office spend
  • Manage reception area - greet guests, candidates, accept deliveries
  • Coordinate events with the help of our SF team, including set up and clean up
  • Serve as a culture carrier for Affirm, scheduling & coordinating team off-sites and events throughout the year
  • People Operations / Recruiting Support:
  • Support Onboarding Program (including giving new hire presentations) and offboarding process
  • Internal policy and comms
  • Live employee relations coordination
  • Support Affirm’s Diversity & Inclusion efforts in NYC with the help of our SF team
  • Liaise with SF Talent team for NYC interviews
  • Greet all candidates attending onsite interviews, provide office tours, and ensure interviews are running smoothly
  • Find opportunities to improve/streamline candidate experience and implement such changes
  • Administrative Support:
  • Provide administrative support for Affirm’s Chief Capital Officer
  • Maintain calendar and coordinate meetings across multiple time zones
  • Greet guests and ensure executive is on time to meetings
  • Extensive travel coordination between our NY and SF offices (including researching and booking flights/hotels)
  • Track expenses and submit monthly expense reports via Expensify
  • Collaborate with the EA team as needed
  • Ensure cohesion and communication between our NY based Capital Markets team and our SF based Finance team

What we look for

  • Relevant experience in office coordination
  • Strong work ethic (reliable and dependable) with adherence to confidentiality
  • Detail oriented with excellent time management skills
  • Empathy for fellow employees
  • Ability to identify underlying issues (not just opt for the quick fix)
  • Familiarity with tools for office issues
  • Strong communication skills across various teams
  • Flexible and able to adapt to a changing environment 

If you got to this point, we hope you're feeling excited about the job description you just read. Even if you don't feel that you meet every single requirement, we still encourage you to apply. We're eager to meet people that believe in Affirm's mission and can contribute to our team in a variety of ways – not just candidates who check all the boxes.
At Affirm, "People Come First" is a core value and that’s why diversity and inclusion are vital to our priorities as an equal opportunity employer. You can learn more about our D&I efforts here.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SwiftLanguages
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • MediumCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

Affirm's office is located in the NOMAD neighborhood! The North of Madison neighborhood has great coffee shops, restaurants, and bars.

An Insider's view of Affirm

What’s the vibe like in the office?

I was originally based in our San Francisco office and recently transitioned to our NYC office. I love the NYC office because it feels like a true start-up! I get the best of both worlds. A growing start-up with infrastructure and stability but with the excitement of a small office and team.

Jeremy

Software Engineer

What are some things you learned at the company?

I've learned that staying true to Affirm's consumer-first mission requires a nearly daily commitment to it from the whole company with respect to how decisions are made, which goals are set, & what we decide to build. Sharing this clear north star with my coworkers allows us to connect & align on a deeper level - we're all here for the same reason.

Niki

Group Product Manager

What’s the vibe like in the office?

The New York office combines the tight knit, friendly culture of a smaller startup start up with the huge projects of a scaled out company, all while located in the heart of the world's best city. People in NYC are generally hard working, laid back, and fun to talk to.

Noam

Software Engineer

What are Affirm Perks + Benefits

Affirm Benefits Overview

- Lead a healthy life: Generous coverage for health, dental, vision, life and disability insurances for you and your dependents.
- Learn and grow: We offer a significant stipend toward your personal career development.
- Be there when it counts: Take care of your loved ones with our parental leave, and find support at the office with our dedicated Mother's room and [email protected] Employee Resource Group.
- Take Time Off: We offer generous paid time off so you can always be at your best.
- Eat well: We cater meals daily
- Commute carefree: We subsidize the cost of transportation for you getting to and from work.
- Feel invested: We offer meaningful equity so you have ownership in what we are building.
- Get active: You can apply our monthly wellness stipend toward fitness classes and memberships.
- Know the product: We offer a monthly stipend for purchases with Affirm.

Culture
Volunteer in local community
Affirm has an active [email protected] group that organizes regular events to give back to the community.
Friends outside of work
Eat lunch together
Intracompany committees
Our Diversity and Inclusion Council is comprised of Affirmers from across all organizations and levels working together to build towards a more diverse and inclusive workforce.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $250 for glasses and contact lenses.
Health Insurance Benefits
Acme's health insurance policy covers up to 95% of out of pocket expenses.
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Affirm supports paid parental leave for periods of disability and for baby bonding.
Family Medical Leave
Affirm provides leaves of absences for eligible employees under the federal Family and Medical Leave Act (FMLA) and California Family Rights Act (CFRA).
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
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