Sr. Associate, Talent Operations

| Hybrid
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Foursquare is the leading independent location technology company, powered by our deep understanding of how people move throughout the world. Our solutions help businesses make smarter decisions, developers create more engaging experiences, and brands build more effective marketing strategies.

Foursquare’s platform includes Attribution, Audience, Pinpoint, Proximity, Places, Pilgrim SDK and Visits. As the industry’s first and only accredited company for location data from the Media Rating Council (MRC), this foundation powers all our solutions — those that exist today and those we have yet to build. Over 14 billion consumer-verified place visit confirmations help us keep our map and models fresh and up-to-date, building a phone’s-eye-view of the world with 105 million unique places of interest worldwide.

About the role

This role helps to support the evaluation of new products, tools and processes that are in place to provide the best possible candidate experience and quality support to the Talent team at scale. You’ll assist in making processes more efficient to help the talent to build a proper foundation as we scale. This role will ensure the Talent team has accurate resources and training for tools needed to operate efficiently within their roles. This role has the important tasks of helping to improve the efficiency and effectiveness of the Talent team, streamlining our recruiting processes, removing operational roadblocks, and assisting in identifying strategies that enhance the experience for recruiters, employees, and candidates.

Responsibilities of the role:

  • Manage Greenhouse and other talent tools from an operational and maintenance perspective and research technologies to support continuous improvement for the Talent team
  • Respond to and/or resolve team employees’ inquiries and issues to our processes and talent products(i.e. Greenhouse, HackerRank, LinkedIn, etc.)
  • Ensure and maintain clean data collection and integrity across all talent processes 
  • Assist in cross-functional projects to improve our processes and the efficiency of the People and Talent team
  • Manage and own any additional ad hoc administrative responsibilities 

Qualifications:

  • Domain expertise in Recruiting or People Operations
  • 3-4 years of experience in recruiting, operations, HR, or related field
  • Handles spontaneous change and able to take on challenges with grace, thoughtfulness, confidentiality  and influence 
  • Experience managing and running reports in Greenhouse
  • Broad knowledge regarding People/Recruiting metrics with solid Excel/Google sheets skillset 

Nice to have:

  • Previous experience as either a Recruiter, People Operations, or Recruiting Coordinator
  • In-depth knowledge of Greenhouse’s reporting capabilities
  • Domain expertise in Recruiting or People Operations


Foursquare is proud to foster an inclusive environment that is free from discrimination. We strongly believe in order to build the best products, we need a diversity of perspectives and backgrounds. This leads to a more delightful experience for our users and team members. We value listening to every voice and we encourage everyone to come be a part of building a company and products we love.

Foursquare is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected Veteran status, or any other characteristic protected by law.


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Location

Our office is located in Flatiron, a central neighborhood in Manhattan with numerous trendy restaurants, shops, and workout studios!

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