Talent Acquisition Associate (Remote optional)

| Greater NYC Area | Hybrid
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The Petal mission


At Petal, we’re using fresh thinking and cutting-edge technology to make credit honest, simple and accessible. We use machine learning to analyze more data in our credit decisions, which means more people qualify, even if they’ve never had credit before. And we use behavioral science and smart, intuitive design to offer a simple, customer-centric product that’s engineered to achieve better financial outcomes, with straightforward terms and no fees whatsoever. The result is an exciting new approach to credit that has the potential to radically expand credit access and improve the lives of millions of consumers, shaking up a trillion dollar industry in the process.


To do this, we’re bringing together exceptional talent from across disciplines and industries to shape the future of financial services and improve the lives of our customers in a meaningful way.


The role


Petal’s culture and people drive our mission to “make life easier with credit that’s simple, accessible, and honest”. The People team is the integral function charged with ensuring that we attract, develop, and create fulfilling experiences for the talented people who make up our growing organization.


We are seeking a versatile Talent Acquisition Associate to round out our dedicated, upbeat team. Your primary responsibility will be to work with hiring managers across all aspects of the recruiting funnel and to share your experience/knowledge to build out the recruiting function at Petal.


Our ideal teammate thrives on finding and matching people’s talents, potential, and personalities to roles; remains strongly connected to those they've have placed and feels a sense of ownership in their success and happiness; and quickly gains credibility with all kinds of people. We're looking for a self-starter with an inherent drive to efficiently and effectively fill roles across the organization; is excited to collaborate; and can implement creative sourcing and recruiting techniques.

Key responsibilities:

  • Track candidate progress and ensure every candidate has an amazing experience throughout the hiring process, from first contact through to start date
  • Partner with recruiter and hiring leaders to craft and schedule flexible interviews
  • Ensure a seamless and positive virtual candidate experience and communicate regular status updates
  • Build out our administrative tools to make sure the recruiting process is flawless for current employees and candidates alike
  • Act as an ambassador of the Petal brand and mission in both internal and external interactions
  • Participate in sourcing efforts, resume reviews, and phone screens for all open roles including engineering, product, marketing, finance, operations, legal, compliance, analytics, risk, and data science 
  • Reinforce our commitment to D&I in the recruitment process
  • Utilize Lever to track candidates and develop talent metrics
  • Use company branding to attract the right candidates and build ongoing relationships
  • Iterate! We're a collaborative team, so if you see something that could be better, we want to know
  • Other People team initiatives will depend on your profile, interests, and needs of the company.

Characteristics of a successful candidate:

  • 2-5 years of full-cycle recruiting experience in a fast-paced environment or in a recruiting support role supporting high volume hiring
  • Exceptionally organized with outstanding attention to detail
  • Experience prioritizing multiple functions and tasks while running your schedule 
  • An excellent verbal and written communicator, with an appropriate blend of integrity and friendliness
  • Creative, and process driven: you’re constantly looking for ways to make things work more efficiently for yourself and others on the team
  • Sense of urgency and prioritization and experience working under deadlines 
  • Multi-tasking across many roles and demands
  • Strong self-management, drive, and organization
  • Flexibility and adaptability under pressure, with a creative approach to solving problems.
  • Excellent judgment of people’s motivations, potential, and fit. Knowing what’s needed versus what’s wanted.
  • Humility and a desire to learn/get better every day
  • A positive attitude with a “no task too big, no task too small” mindset

Nice-to-haves:

  • Familiarity with Applicant Tracking Systems (we use Lever) 
  • In-house startup experience

Petal is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. We’re proud to be different, together.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • PandasLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • gRPCFrameworks
    • KubernetesFrameworks
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • EasyRetro Management
    • WebflowCMS
    • Iterable CRM
    • SendGridEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Petal's HQ office is located in the lovely SoHo neighborhood in lower Manhattan, New York City and is near the Spring St, Houston and Canal Street subway stops.

An Insider's view of Petal

What's something quirky about your company?

At Petal we celebrate our big wins with an unlikely pairing of Popeyes and Prosecco. The origin story remains a mystery — but if we accomplish something really big you can bet that delicious fried chicken and bubbles are on the horizon.

Liza

Talent, Senior Manager

What's the biggest problem your team is solving?

On the Payments team, we're working to increase the speed of payments processing for our members. This way we can deliver a real-time experience, reduce the likelihood of payment reversals, and allow faster access to a member's available credit.

Rohini

Senior Product Manager II

How has your career grown since starting at the company?

I started at Petal as a Credit Ops Analyst. Since then, I’ve had the chance to learn from industry experts, contribute to other sectors of the company, and further pursue my passions. I now have the privilege of leading the department where I got my start. Petal has allowed me to zero in on my purpose and continues to advocate for my development.

Allen

Risk Ops Manager

How do you make yourself accessible to the rest of the team?

Being accessible means that folks have multiple channels to engage with me & contribute ideas, give feedback, influence direction, & seek information. A few channels I use include office hours, monthly AMA's, Tech town halls, & ad-hoc check-ins. It means listening actively, assuming positive intent, asking constructive questions, & trusting others.

John

VP Engineering

How do you collaborate with other teams in the company?

As a PM, I work on delivering an engaging and frictionless app experience for users as they progress on their credit building journey. One of my favorite aspects of Petal’s culture is the egoless, team-first atmosphere that allows Petalians across functions ranging from Compliance to Design to make great things happen for our users together.

Harper

Senior Product Manager I

What are Petal Perks + Benefits

Petal Benefits Overview

Our people are our best perk. Petal is made up of some incredibly kind, inclusive, mission-driven, and passionate folks.

But, besides our team, we offer: In person and virtual team events such as magic shows and game nights, lunch and learns with both external entrepreneurs and internal team members, flexible PTO, medical/dental/vision benefits, 401(k) and a number of Employee Resource Groups you can get involved in. And we're open to hearing more about what would make you more productive and fulfilled!

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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