Talent Acquisition Lead

| Hybrid
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The Petal mission

At Petal, we’re using fresh thinking and cutting-edge technology to make credit honest, simple and accessible. We use machine learning to analyze more data in our credit decisions, which means more people qualify, even if they’ve never had credit before. And we use behavioral science and smart, intuitive design to offer a simple, customer-centric product that’s engineered to achieve better financial outcomes, with straightforward terms and no fees whatsoever. The result is an exciting new approach to credit that has the potential to radically expand credit access and improve the lives of millions of consumers, shaking up a trillion dollar industry in the process.

To do this, we’re bringing together exceptional talent from across disciplines and industries to shape the future of financial services and improve the lives of our customers in a meaningful way.

We are seeking an experienced and versatile Talent Acquisition Lead to round out our small-but-mighty team.

Your primary responsibility will be to partner with hiring managers across all aspects of the recruiting funnel; in addition, you may be tasked to lead a range of People initiatives. If you are someone who loves talent acquisition and aspires to have a hand across other aspects of People operations, this is a great opportunity to make a big impact.

Our ideal teammate thrives on finding and matching people’s talents, potential, and personalities to roles; remains strongly connected to those you have placed and feels a sense of ownership in their success and happiness; and quickly gains credibility with all kinds of people.

Key responsibilities

  • Partner with hiring managers to drive the full recruiting process, from job spec creation through to offer acceptance. This applies to technical and non-technical roles, with priority emphasis on technical hiring (engineers, data scientists, product roles).
  • Collaborate with colleagues to develop and implement a compelling Petal employer brand that showcases our culture and mission, and that attracts diverse, experienced, and capable talent for all of our teams.
  • Level up our candidate assessment approach to minimize unconscious bias and homogeneity and to maximize fit with needed skills and experience. This may include refreshing and executing in-house interview training workshops, depending on when you join us.
  • Ensure every candidate has an amazing experience throughout the hiring process, from first contact through to start date.
  • Proactively maintain a broad and deep network of prospective candidates from which to source.
  • Manage all external recruiting vendors, including sourcing platforms, ATS, agencies, etc.
  • Track and measure recruiting metrics to pinpoint improvement opportunities.
  • Act as an ambassador of the Petal brand and mission in both internal and external interactions.
  • Other People initiatives will depend on your profile, interests, and needs of the company.

Characteristics of a successful candidate

  • 5-7 years of full-cycle recruiting experience (both tech and non-tech) in a fast-paced environment. In-house startup experience is required.
  • Previous implementation of a structured interview process; knowledge of the ins and outs of recruiting and sourcing tools; understanding of modern applicant tracking systems such as Lever or Greenhouse; sourcing across diverse talent pools.
  • Multi-tasking across many roles and demands.
  • Outstanding communication skills, verbal and written.
  • Strong self-management, drive, and organization.
  • Flexibility and adaptability under pressure, and a creative approach to solving problems.
  • Excellent judgment of people’s motivations, potential, and fit. Knowing what’s needed versus what’s wanted.
  • Problem-solving versatility across qualitative and quantitative questions. Humility and a desire to learn/get better every day.

Petal is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. We’re proud to be different, together.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • PandasLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • gRPCFrameworks
    • KubernetesFrameworks
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • OptimizelyAnalytics
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • EasyRetro Management
    • WebflowCMS
    • Iterable CRM
    • SendGridEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Petal's HQ office is located in the lovely SoHo neighborhood in lower Manhattan, New York City and is near the Spring St, Houston and Canal Street subway stops.

An Insider's view of Petal

What's something quirky about your company?

At Petal we celebrate our big wins with an unlikely pairing of Popeyes and Prosecco. The origin story remains a mystery — but if we accomplish something really big you can bet that delicious fried chicken and bubbles are on the horizon.

Liza

Talent, Senior Manager

What's the biggest problem your team is solving?

On the Payments team, we're working to increase the speed of payments processing for our members. This way we can deliver a real-time experience, reduce the likelihood of payment reversals, and allow faster access to a member's available credit.

Rohini

Senior Product Manager II

How has your career grown since starting at the company?

I started at Petal as a Credit Ops Analyst. Since then, I’ve had the chance to learn from industry experts, contribute to other sectors of the company, and further pursue my passions. I now have the privilege of leading the department where I got my start. Petal has allowed me to zero in on my purpose and continues to advocate for my development.

Allen

Risk Ops Manager

How do you make yourself accessible to the rest of the team?

Being accessible means that folks have multiple channels to engage with me & contribute ideas, give feedback, influence direction, & seek information. A few channels I use include office hours, monthly AMA's, Tech town halls, & ad-hoc check-ins. It means listening actively, assuming positive intent, asking constructive questions, & trusting others.

John

VP Engineering

How do you collaborate with other teams in the company?

As a PM, I work on delivering an engaging and frictionless app experience for users as they progress on their credit building journey. One of my favorite aspects of Petal’s culture is the egoless, team-first atmosphere that allows Petalians across functions ranging from Compliance to Design to make great things happen for our users together.

Harper

Senior Product Manager I

What are Petal Perks + Benefits

Petal Benefits Overview

Our people are our best perk. Petal is made up of some incredibly kind, inclusive, mission-driven, and passionate folks.

But, besides our team, we offer: In person and virtual team events such as magic shows and game nights, lunch and learns with both external entrepreneurs and internal team members, flexible PTO, medical/dental/vision benefits, 401(k) and a number of Employee Resource Groups you can get involved in. And we're open to hearing more about what would make you more productive and fulfilled!

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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