Unqork
We work with enterprise clients to radically accelerate software development.
New York, NY

Training Administrator at Unqork

| Greater NYC Area
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Unqork is the no-code platform that’s pioneering a new way for companies to build, deploy, and manage complex enterprise-grade applications. At this moment, Fortune 100 companies are using Unqork to create and deliver software without writing a single line of code.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals, and together we’re creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

The Opportunity:

As a training administrator you will be the center of all administrative aspects of our training function, and at an amazing vantage point for learning the trade and our product. 

  • Coordinate logistical details for high volume training 
  • Coordinate trainers’ calendars, match clients to trainers based on trainer’s skills and customer profile, communicate with customers via email
  • Provide excellent customer service to external clients and partners 
  • Identify and resolve issues that might affect training deadlines
  • Add users to the training environment
  • Grade exams and certification projects 
  • Help review trainee work to ensure accuracy and mastery of necessary skills
  • Provide trainees with ongoing, concise and constructive written feedback based on Trainers’ guidance  
  • Respond to questions and requests from trainees and act as the primary point of contact for all inquiries throughout their training
  • Assist with the development of and updates to training content and processes
  • Collaborate with the Enablement team and other Unqork teams on new training-related projects.
  • Market new training offerings to clients, partners and internal teams to keep training knowledge up-to-date.
  • Ensure that training and certification data is up-to-date and accurate.
  • Collect feedback on training programs and discuss insights with the team.

Who you are:

  • Have excellent project management skills; ability to handle multiple consecutive events; ability to plan
  • Extremely detailed oriented
  • Able to learn quickly, and interest in learning Unqork technology
  • Business savvy/resourceful
  • Have excellent communication skills - ability to present in & conduct meetings
  • KPI & metrics focused
  • Able to manage other people through influence 
  • Able to work under pressure and meet deadlines

What we’re looking for:

  • BA (or equivalent experience)
  • 1-3 years of previous experience 
  • Have prior experience in class / training / event coordination

Bonus:

  • Experience with Learning Management Systems
  • Experience with certification programs

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Where we are

We’re located in Union Square West: great food, a quick block away from the park, and a short walk to the N/Q/R/W, 4/5/6, L, B/D/F/M, and PATH trains.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • HubSpotCRM
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What are Unqork Perks + Benefits

Unqork Benefits Overview

Unlimited PTO
Student Loan Payback Program
Stipend pay
Daily workouts sessions
Game nights
Cooking Classes
Weekly company-wide meetings with Senior Leadership and special guests

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Key Example is our Culture, Diversity and Inclusion Committee
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by [provider]. We match 50% of contributions up to 3% of an employee's annual gross pay.
Company Equity
Performance driven equity grants
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
16 weeks for primary caregiver and 12 weeks for secondary caregiver
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Lunch is catered every Tuesday and Thursday, while we have breakfast and snacks available daily.
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Tuesday and Thursday
Happy Hours
Happy hours are hosted once per week
Professional Development Benefits
Job Training & Conferences
Unqork offers employees professional development opportunities like Onsite training courses.
Tuition Reimbursement
Unqork recently launched a student loan payback program.
Diversity Program
Lunch and learns
Unqork hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring
Customized development tracks

An Insider's view of Unqork

What’s the vibe like in the office?

The office is a refreshing place to work - it’s a place that’s supported by the belief that success is driven by the well-being of its makers. There’s a trust that everyone knows how to get things done in a way that’s most efficient for them. The non-egotistical and supportive energy allows everyone to thrive in the ever changing dynamic!

Kelly Jin

Production Support Engineer

How do you collaborate with other teams in the company?

Unqork encourages different teams to build creative solutions on a daily basis. Thomas and I have been working on a project together for the past few months, and most of our days consist of collaborating together in a fun and relaxed room, brainstorming to come up with innovative solutions to complex business problems.

Thomas Erlendson and Russell Epstein

Technical Specialist and Solutions Architect

How has your career grown since starting at the company?

From my first day, I was quickly able to see the results of my work in projects. There is an inherent positive feedback loop of effort translating to valuable technical and business experience in the company. This increased my learning, responsibilities and exposure to impactful decision making quicker than I thought I could have in my career.

Leo Fisher

Technical Specialist

Unqork Careers In NYC
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Greater NYC Area
3 weeks ago
As a Senior Sales Engineer, you will be working across our sales channels (field, industry, partnership and demand generation), Business Product Development and Solutions Architecture to deliver innovative solutions to prospective clients. Serving as a client-facing technical voice, you’ll be responsible for providing invaluable insight and developing rapid prototypes to our potential customers. You will also be involved in continuously helping to standardize and improve our platform.

VP, Marketplace

Unqork
Greater NYC Area
3 weeks ago
As a VP, Marketplace, you will be spearheading the future of Unqork’s Marketplace. In this role, you’ll own the efforts to build an ecosystem that delivers results for our creators by harnessing the power of our platform, our community and our analytics team. 

Principal Architect

Unqork
Remote
3 weeks ago
Own application architecture design, assessment and optimization including definition, documentation, prototyping and implementation of new application architectures in the Unqork Platform. Working across teams in the identification of business requirements, functional design, prototyping, testing.  Participate as a major stakeholder in planning the product roadmap. Ensure that all teams have the support they need to make successful decisions and trade-offs. Identify actionable opportunities and design solutions that positively impact customer adoption.

Technical Writing Project Manager

Unqork
Greater NYC Area
3 weeks ago
The Technical Writing Project Manager will drive key aspects of our instructional design, product, and solutions initiatives.  The ideal candidate is resourceful, has the drive to take ownership of complex tasks and projects, customer-focused and team-oriented, and has the ability to build strong relationships with key stakeholders, 

Technical Trainer

Unqork
Greater NYC Area
3 weeks ago
Serve as a solutions focused trainer, run technical workshops and classes and provide post-training customer community support. Create and present technical content to internal and external audiences. Work closely with Solutions Architect and Engineering teams, acquiring deep expertise and providing valuable insight as to how to better teach technical aspects of the platform to the customers. Use feedback from training sessions to help drive enhancements to the product. Seamlessly integrate newly developed product features into the training programs.