Vice President, People Operations

| Greater NYC Area
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About Common

Common is the nation’s leading residential brand and operating platform that designs, leases, and manages multifamily properties that appeal to today's renters. Through smart design and tech-enabled property management, Common delivers exceptional experiences to thousands of residents in coliving, microunit, and traditional apartments in cities from coast to coast. Founded in October 2015, we are the preferred choice for renters looking for a stress-free apartment from a trusted brand, and for real estate owners seeking reliable, above-market returns. 

We challenge ourselves every day not just to think about ways to make city living better, but to activate those ideas in meaningful ways. Our team is comprised of real estate professionals, designers, engineers, salespeople, marketers, member service representatives, and so much more. We work collaboratively, value self-startership, and embrace a “whatever it takes” mentality to ensure our work is done and done well. Common sits squarely at the intersection between technology and real estate, working every day to build quality residential solutions that bring positive change to the world’s rental housing crisis.

It’s an exciting time to be part of Common’s team. With over 17,500 units signed and under development and over $110 million in global venture capital investment, Common is expanding its reliable, renter-first property operations to 26 cities across the world. 

To follow the latest Common news, get to know our community of residents, and learn about what it’s like to work at Common, you can follow us on Instagram, Linkedin, and Twitter. To see more open roles and hear from Common employees check out our Careers Page


About the Role  

Ideally based in NYC, the Vice President, People Operations will act as a key member of the executive team and oversee the overall strategic direction of the People function at Common. Reporting directly to Common’s Founder & CEO, you will be responsible for building and leading the business through its next phase of rapid growth by ensuring all onboarding, training and development, compensation analysis, benefits, organizational engagement, and culture initiatives scale.  You will be responsible for oversight and management of the People Ops, Talent, Office Ops, and Information Technology teams. And you are a strategic leader who has a passion for building world-class teams while facilitating environments that allow employees to do their best work. 

 Responsibilities:

  • Serve as a member of the executive team by leading the efforts around long-term people planning to fuel the growth of the business.
  • Build strong, trusting relationships with leaders by helping them think through their most challenging people problems — from org design and evolution to performance management to individual coaching
  • Partner directly with the executive team and department heads to develop and meet organizational objectives and OKRs.
  • Be the driving force behind Common’s culture and develop creative solutions to amplify employee engagement, DEI efforts, and overall company morale with the goal of making Common an employer of choice in the marketplace.
  • Design, implement and optimize systems and processes to support all People Operations objectives while communicating, delivering, and refining all initiatives as they relate to business needs.
  • Diagnose and put in place initiatives that will drive retention and engagement.
  • Own employee relations and compliance, and ensure Common is up to date on best practices and employment law. 
  • Lead your team to refine and streamline employee lifecycle processes (e.g., onboarding, termination, performance management, etc).
  • Other ad-hoc duties and projects from time to time and based on business needs.

Will this person travel? Yes

If so, how often? 25%

FLSA Classification: Exempt

 Who you are:

  • You have 10+ years’ of People experience working in a high-growth or very dynamic organization
  • You have extensive experience working with distributed non-exempt employee populations
  • You thrive in a forward-thinking and fast-paced team environment.
  • You have a passion for all things people, and fundamentally understand that talent is a true competitive advantage.
  • You drive vision and purpose, painting a compelling vision and strategy that motivates others to action. 
  • You have a track record of articulating the future in a way that people relate to while crafting org-wide energy and optimism for the future.
  • You are passionate about achieving the highest levels of performance through people. 
  • You communicate challenges and have the ability to influence a variety of stakeholders effectively through sound and well-reasoned arguments and have a tested toolbox of strategies to persuade people resulting in agreement or behavior change.
  • You get energized by developing and implementing scalable solutions aligned to strategies that support the organization's effectiveness.
  • You have an innate ability to simplify complex problems, processes, or projects into component parts, exploring and evaluating them systematically.

 What We Offer

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees such as:

  • Paid vacation and sick time
  • Medical, dental, and vision insurance
  • FSA + HSA options
  • Company-paid life insurance
  • Company-paid STD/LTD
  • Paid parental leave
  • 401k plans

Additional benefits such as equity, paid holidays, commuter transit benefits, job training + development opportunities + a great wellness program are also available. And as always, we are regularly evaluating our offerings to ensure employees' needs are being met.

Common is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
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    • SassLanguages
    • ReactLibraries
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Location

In NYC, you can find our team taking meetings in Bryant Park, having happy hours on our terrace, or commuting right out of Grand Central Station!

An Insider's view of Common

What are some social events your company does?

Every Thursday we host the "happiest hour" at 5 PM in our office. This is a great way for teams to mingle and take a break from work while playing chess, checkers, Jenga, etc. with people on other teams over some beer, rosé and mocktails.

Jodi

Senior Manager, Leasing

How has your career grown since starting at the company?

I joined Common as Director of Platform, managing growth and operations at our Noah buildings. During a period of rapid growth, I was asked to assist as an “Interim Portfolio Manager” for a few major property transitions. Two months later, I was promoted to Sr. Director of Property Management! Now I manage property operations for all Common homes.

Calynne

Senior Director of Property Management

How do you empower your team to be more creative?

We strive to create a culture where everyone is encouraged to search for both new ideas and new ways to approach problems. The “why” matters just as much as the “what.” I’ve found this to be critical to my team’s success as we are always trying to identify new opportunities in our underwriting to improve building performance and be more efficient.

Eric

Vice President, Platform

What makes someone successful on your team?

On Common’s marketing team, I love that success means more than just putting your head down and getting the work done. Everyone is empowered and encouraged to take a step back, look at the bigger picture, and decide what’s really important for our consumers to know about us. It allows us to not get too in the weeds and be the best team we can be.

Molly

Associate Director, Brand Marketing

What are Common Perks + Benefits

Common Benefits Overview

Common truly values our employees and wants to do everything to ensure that our employees are not only happy and professionally fulfilled, but also that they have the opportunity to be healthy. Because of this, we are committed to providing a number of affordable and valuable health and wellness benefits for our employees.
And as always, we are regularly evaluating our offerings to ensure employees needs are being met.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Common offers company-paid life insurance up to 1x your annual salary.
Pet Insurance
Wellness Programs
In office yoga + meditation and discounts + perks.
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Up to 16 weeks paid leave.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Common offers 12 company paid holidays + one floating holiday to use as needed.
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Weekly team lunch provided on Tuesdays!
Happy Hours
In-office weekly bar-cart!
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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