Squarespace
The world’s most talented engineers, designers, and thought leaders are shaping the future of online publishing.
New York, NY

Workplace Services Hospitality Lead at Squarespace (Greater NYC Area, NY)

| Greater NYC Area
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Squarespace is seeking a Workplace Services Hospitality Lead who will manage the office hospitality services within the Squarespace occupied space at our NYC location.

You will act as an expert and technical advisor reporting into the Director of Workplace Services. You will be responsible for, but not limited to, direct vendor supervision of all food services, event planning, space planning and flexible seating, sustainability and green initiatives to ensure a fully operational, exciting and service first environment. In this job, no two days are ever the same. You’ll use your knowledge, diligence and creativity to promote an engaging and award-winning office culture. 

RESPONSIBILITIES

  • Manage key vendor relationships (existing and new) and all contract services including but not limited to: food service, event planning, space coordination and sustainability.
  • Lead the food and beverage program for nearly 1000+ employees including dietary restriction options, variety, wellness, etc.
  • Develop and launch the dietician program.
  • Oversee the daily operation of food service staff and process.
  • Lead, create and manage components of our sustainability and green initiatives program.  Be activity involved in our composting program, Green Team Program, Carbon Neutrality Program, etc.
  • Oversee overall seating plan and neighborhood distinctions in partnership with the Director of Workplace Services.  Work with various HR teams to understand and plan for proposed hiring plans and space needs.
  • Project manage all moves an seating shifts with Facilities team
  • Assist in planning and coordination of all COVID-19 regulation changes
  • Oversee events services in partnership with the Experience team to provide event support for in-house events, catering, and security.
  • Assist the team with managing the Workplace Services operating budget, vendor service agreements, and RFP processes, including obtaining vendor price quotes, preparing contracts and purchase orders, reviewing and approving invoices. 
  • Create and maintain workplace-related policies and procedures, including drafting and maintaining documentation on Squarespace’s Intranet
  • Oversee Hospitality Program to include, but limited to Hoteling Concierge Program, Art Program, Supplies & Communal Amenities, Game Room, Boardgame Collection, Ping Pong Tables, Dog Program, Bike Program
  • Provides oversight on ad hoc projects as they come along

QUALIFICATIONS

  • 5+ years of office hospitality experience demonstrating progressing responsibilities
  • Experience forming relationships and leading negotiations with external vendors
  • Excellent analytical capability related to cost, and process improvement
  • Strong planning and organizational skills; adept problem-solving skills with focus on efficient, quick and consistent execution
  • Advanced proficiency with Excel and/or Google Apps a must; experience with Atlassian’s Service Desk / JIRA ticketing system is a plus
  • Strong interpersonal and communication skills, both written and verbal
  • Demonstrated project management skills 

ABOUT SQUARESPACE 

Squarespace makes beautiful products to help people with creative ideas succeed. By blending elegant design and sophisticated engineering, we empower millions of people — from individuals and local artists to entrepreneurs shaping the world’s most iconic businesses — to share their stories with the world. Squarespace’s team of more than 1000 is headquartered in downtown New York City, with offices in Dublin and Portland. For more information, visit www.squarespace.com/about.

Perks

  • Health insurance with 100% premium covered
  • Flexible vacation & paid time off
  • Up to 18 weeks of parental leave
  • Equity plan
  • 401(k) plan with employer match
  • Free lunch and snacks
  • Dog-friendly workplace

Today, more than a million people around the globe use Squarespace to share different perspectives and experiences with the world. Not only do we embrace and celebrate the diversity of our customer base, but we also strive for the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

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Where we are

Squarespace is headquartered in the West Village of Manhattan, within walking distance from the 1, A, C, E, B, D, F, and M trains.

Technology we use

  • Engineering
    • C++Languages
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PHPLanguages
    • PythonLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Backbone.jsFrameworks
    • Ember.jsFrameworks
    • HadoopFrameworks
    • SparkFrameworks
    • SpringFrameworks
    • KubernetesFrameworks
    • DockerFrameworks
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedshiftDatabases
    • KafkaDatabases
    • PrestoDatabases
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What are Squarespace Perks + Benefits

Squarespace Benefits Overview

Flexible PTO policy for full time employees
20 weeks paid leave to welcome a child through any of the ways to form a family for all genders
Up to 12 weeks paid personal care leave
Up to 20 weeks paid leave to care for a family member
Bereavement leave for loss of a loved one
$20,000 benefit for fertility planning & treatment, adoption & surrogacy
Unlimited free virtual family planning visits with OB/GYNs, doulas & midwives
Subsidized backup care for family, infant, child, adult, or elder dependents
Employee Assistance Plan (EAP) to support child care & parenting, helping aging parents & more
Virtual counseling sessions with licensed therapists fully covered with HealthJoy
100% paid Headspace app subscriptions
Access to mental healthcare apps, Talkspace & Ginger
100% paid premiums on health benefits for you, your dependent children & domestic partner
$5,000 tuition reimbursement per year
2 complimentary Squarespace sites & subscription to Unfold

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Mental Health Benefits
Squarespace offers virtual counseling sessions with licensed therapists fully covered with HealthJoy. 100% paid Headspace app subscriptions and access to mental healthcare apps, Talkspace & Ginger.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Relocation Assistance
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
Time allotted for learning
All employees have full access to LinkedIn Learning.
Online course subscriptions available

An Insider's view of Squarespace

What does your typical day look like?

My days are usually split between weekly one-on-ones with my team and pockets of time where I can focus on what I need to get done for the week. The dedicated time to speak one on one with my team is the best place for me to hear about their wins, understand and coach them through their challenges, and help them move forward.

Trish

Technical Program Manager

How has your career grown since starting at the company?

I first stepped into Squarespace as an intern, and it’s been a crash course in all things advertising and design since then. I’ve worked on some cool projects, from developing a microsite built to celebrate our awesome customers called Makers & Dreamers to creating content for our product that tons of users will come across.

Gina

Art Director

What is your vision for the company?

My role is to lead the creation of a shared vision, strategy, and plan toward the development of a learning culture at Squarespace. We envision Squarespace becoming a place where people come to not just do their career’s best work, but also as a place where they learn and grow in unimaginable ways.

Jason

Director of Learning & Development

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