The Client Success team exists to help clients achieve success through interactions with our company. Internally, we are the voice of the consumer to Influencer Marketing, Sales and the Product team. While our product, Suzy, is rooted in market research we go beyond research to truly understand our clients’ business challenges and goals. Suzy is a platform that allows our clients to dig deep into consumer intelligence so that no business assumption goes untested. Our clients are some of the most respected brands in the world including Coca-Cola, Mondelez, Netflix, Nintendo and many others.
We’re looking for someone who’s both an innovative thinker with a ‘get it done’ attitude and is interested in learning about consumer insights. Candidates must have a curiosity for human behavior and the intersection where data meets it. As an applicant, a desire to work in tech and be a part of Suzy’s evolution to be the best product is a must. This is a unique opportunity to gain experience in not only research, but to learn more about the tech industry and client success while serving high-profile clients.
Responsibilities
- Assist with the research process including (but not limited to):
- Proof, review, and edit project briefs
- Program surveys and collect data
- Monitor fieldwork and check survey programming
- Conduct desk research for potential studies
- Coordinate with project lead on changes/additions to upcoming surveys
- Assist in report creation
Required Qualifications
- Minimum GPA of 3.0. (Strong academic performance)
- Sophomore or Junior Status in a 4-Year undergraduate program.
Preferred Qualifications
- Excellent interpersonal, research, listening, written and communication skills.
- Ability and attitude to thrive in a high-paced environment.
- Must be interested in learning consumer research
- Coursework in Economics, Statistics, Mathematics, Market Research, or related
About SuzyAt Suzy (formerly Crowdtap), every team member spends every day moving the business forward together, from engineering to business development. We love what we do, and we like each other a lot. Every Suzy team member has an entrepreneurial attitude, a love for problem solving, collaborating, and lots of hustle. We are humble, positive, hilarious and have a genuine love for getting things done! Not to mention our perks (snacks, dog-friendly office, insane parties). We are incredibly proud of our award winning culture. NBA star Kevin Durant backs marketing tech startup SuzyA former ad agency CEO has built what he calls the Siri for marketerCrain’s NY Best Places to Work 2013, 2014 and 2015 BenefitsHigh growth, fast-paced work environmentFriendly, fun, and collaborative team-based work environmentFully stocked fridge, snacks and cold brewFun, creative, open work space Suzy is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work.