Community and Learning Intern at VTS

| Greater NYC Area
!Sorry, this job was removed at 11:56 a.m. (EST) on Friday, March 20, 2020
ABOUT VTS
VTS is the fastest growing PropTech company in the history of commercial real estate (CRE). We have transformed a $15 trillion dollar industry with our award-winning platform which is used by more than 700 of the world’s leading landlords and brokers to manage their revenue. We’re continuing to expand our product offerings with our plan to build the industry’s first and only end-to-end, transactional leasing marketplace, truva.com. Truva will enable tenants to search for and lease space with VTS landlords and broker clients online - a process that has traditionally been offline and difficult. 
 
It’s an exciting time to join the VTS team - we recently reached unicorn status after raising $90 million in series D funding led by our clients (believed to be the largest venture financing in the history of commercial real estate software), we recently made the Forbes Cloud 100 list of the hottest private cloud companies, and are featured in Crain's best places to work!
Our headquarters are in NYC, but we have hubs in other major US cities, Toronto, CA and London, UK.
Learn more at vts.com or @WeAreVTS
ABOUT THE ROLE
As an intern on the Community & Learning team at VTS, you’ll help craft and measure interactive experiences that make it easy for users of the VTS platform to understand, enjoy, and fully adopt VTS as part of their everyday routine. You will assist in the ideation, creation, improvement, and adoption of client-facing content that powers the VTS customer experience with one goal: provide value to our users. This includes managing project schedules, identifying risks and clearly communicating goals and results to project stakeholders.
In this role, you’ll support a variety of video, web, production, and writing projects, including interactive Help Center and Academy content, how-to videos, best practices articles, FAQs, printed guides, and product announcements. This role is highly cross-functional and will work closely with VTS’s community & learning, implementation, client advisory, support, sales, marketing, and product teams.
The VTS Summer Intern Program is from June 1st through August 7th, 40 hours a week with a competitive compensation rate. You will be working out of our VTS Headquarters in Bryant Park. The program consists of hands-on learning, opportunities to create work with teams that are revolutionizing an industry, and the chance to have some fun throughout the summer!

What You'll Do

  • Design, manage, and implement gifs, graphic collateral, landing pages and interactive experiences designed to educate and empower VTS users at scale
  • Write and maintain high-quality proactive education and help content, such as FAQs, articles, product and project-related communications
  • Contribute to content initiatives and help develop content across multiple channels, including on-line and event-based programming
  • Work closely with the Manager, Client Content to roadmap, prioritize, and develop user enablement content and experiences

About You

  • Experience creating digital content in a collaborative environment for a platform, agency, network, brand, or tech company. Show example links and/or reel if possible.
  • An understanding of how to communicate priorities, mitigate impacts, and manage multiple technical projects with competing deadlines and stakeholders, and where requirements can change.
  • Knowledge of the latest trends in mobile and digital video.
  • You thrive in and contribute to a positive, collaborative and fun work environment but are self-motivated, resourceful and detail-oriented. You get stuff done!
  • Preferably proficient in platforms like Camtasia, InVision, Final Cut Pro, Adobe Premiere, Creative Suite, After Effects, etc to manage audio mixing, lighting, and color correction/finishing.
  • Creatively ambitious, willing to take risks, and experiment.
  • Genuine passion for moving the CRE industry’s users into the next era of technology
  • Nice to have
  • Video production/editing: Experience with Camtasia, Final Cut Pro, Adobe Premiere, Creative Suite, After Effects for editing and audio mixing of video content a plus
  • Graphic tools: Experience with Photoshop, InVision, Sketch for designing informative, effective guides, one pagers, etc a plus
  • Examples of experience as web developer hand-coding HTML, CSS, and JavaScript, including experience with related programming libraries and frameworks, and a familiarity with software repositories and other technical collaboration tools a plus

#LI-AG1
VTS embraces diversity and equal opportunity in a serious way. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases

Location

We are right in Bryant Park, conveniently located between Grand Central, Penn Station, and Times Square subway stations.

An Insider's view of VTS

What are some social events your company does?

I spend a large part of my week at work, so being around great people is very important. The vibe at VTS is very friendly, and there are plenty of opportunities to share knowledge and to socialize, including brown bags, catered lunches, happy hours, team outings, and other events.

Rafael

Staff Software Engineer

How do you collaborate with other teams in the company?

I collaborate with other teams on the company when there’s a piece of code that I’m working on that relates to another topic or domain expertise, I’ll ask for help. Everyone’s really into the idea of collaborating because we know that it’ll create a better product!

Anisha

Software Engineer

How does the company support your career growth?

VTS has a culture of constant learning--the most seasoned members of our team are still humble and curious. I’m challenged daily to keep reading, trying new things, and sharing my experience. VTS brings in experts to keep us learning, and I’m given coaching and access to resources that help me grow. I feel like everyone here wants me to succeed.

Chrissy

Director, Product

How do you empower your team to be more creative?

A creative environment is critical for great marketing! The main way I try to do this is encourage everyone's ideas - and recognize that while I may have more experience, this is the first time for all of us at this company, so my job is to guide the team towards great ideas, not be the source of all of them.

Amy

Chief Marketing Officer

How do your team's ideas influence the company's direction?

This year we completely redesigned our product strategy process. Several cross-functional forums provide an avenue where anyone in the company can suggest projects and influence prioritization. Feedback on the new process has been incredibly positive. It’s helping to keep the whole company aligned on our most promising and impactful initiatives.

Niall

SVP, Engineering

What are VTS Perks + Benefits

Culture
Volunteer in Local Community
Eat Lunch Together
Intracompany Committees
VTS has an LGBTQ task force, a culture committee, and several D&I working groups and more!
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Pair Programming
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious Bias Training
Someone's Primary Function is Managing the Company's Diversity and Inclusion Initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
VTS offers health club discounts!
Retirement & Stock Options Benefits
401(K)
Company Equity
VTS offers equity to every full-time employee.
Child Care & Parental Leave Benefits
Generous Parental Leave
Return-to-Work Program Post Parental Leave
Company-Sponsored Family Events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and Learns
Promote from Within
Mentorship Program
Our mentorship program includes 1-to-1 program.

Additional Perks + Benefits

On top of all the awesome perks listed above, VTS also offers a $1500 yearly education stipend to all full time employees. This helps support acquiring new skills, meaning the VTS team continues growing their career and broadens the set of tools we can bring to any given problem.

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