Customer Success Intern - Rising Seniors
Prove is the modern platform for continuous identity authentication and is used by over 1,000 enterprises and 500 financial institutions including 9 of the top 10 U.S. banks. Prove’s cloud solutions and mobile intelligence -driven APIs can be easily orchestrated to increase Approve Rates to over 90%, enabling companies to authenticate customer identities accurately, effortlessly, and privately, while mitigating fraud. Prove’s solutions are available in 195 countries. For the latest updates from Prove, follow us on LinkedIn.
As we continue to scale our company, we are looking for people who know how to make an impact. We’re talking self-starting professionals who thrive in a fast-paced environment, process information quickly and make intelligent decisions. The work is challenging and requires not only smarts, but natural curiosity and tenacity. Teamwork is also important to us – we work together and play together.
Prove has big plans; we’re excited and optimistic about the future. If this sounds like a career for you – come check us out.
The ideal intern will be a great fit for our energetic and passionate team. The rising senior will gain hands-on experience working on challenging, meaningful projects with guidance from a mentor and other members of our team. As you progress through the internship, you will have opportunities to showcase your accomplishments in front of large audiences and C-level executives.
What You Will Be Responsible For
- Listening in on customer engagement calls
- Assisting in building out client facing presentations in preparation of QBRs
- Updating and managing administrative spreadsheets in order to keep the Customer Success team organized
- Strong passion for learning our products and markets through in-house and external training
- Assisting to build a detailed roadmap for a customers end-to-end experience at Prove
- Creatively building out templates internally for ‘Lunch and Learns’ and team calls.
- Develop a deep knowledge of how Prove solutions meet the clients use case
- Managing contacts within Salesforce for the Customer Success team
- Learn valuable client engagement and Customer Success techniques
- Promote, maintain, and enhance our cultural values of humility, passion, inclusion and leadership
What We Require
- 2022 Anticipated graduation date
- Sales hunter mentality and an entrepreneurial spirit
- Rising Senior at current College/Institution
- Possesses the ability to communicate simply, articulately while exuding confidence and humility
- Desire to understand and communicate the underlying technology to business prospects
- Strong prospecting, qualifying, and negotiating skills; consultative sales approach with a business solution centric mindset
This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.
Prove is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.