Investor Relations Intern at Yieldstreet (Greater NYC Area, NY)

| Greater NYC Area
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About Yieldstreet
Yieldstreet is building the largest global digital wealth management platform to change the way wealth is created. With an investor-first approach, our investor community builds a diversified portfolio of investments outside of the stock market to generate passive income. Yieldstreet is giving unprecedented access to asset classes such as Fine Art, Real Estate, Marine, Legal & Private Business Credit. We’re headquartered in New York City with offices in Miami, Boston, Brazil, Argentina, Malta and Greece.

Why Yieldstreet? 
Join a team of diverse, smart, and friendly people from 8 different countries who speak a total of 17 different languages who are on a mission to make alternative investments more accessible. Our team is comprised of successful entrepreneurs with combined exits of over $1B. We get social with each other during happy hours, exercise classes and team off sites!

What’s in it for you:
Competitive compensation packages including equity Health, dental & vision coverage with FSA/HSA options 
Unlimited PTO 
401k Match 
Learning and Development stipend 
Wellness credit
Paid lunch once a week
Commuter benefit
Life insurance
Sabbatical

About the Role 
Yieldstreet is looking for an intern to join our Investor Relations team part time with the ability to work on Tuesdays and Thursdays, with at least one day in person (in office). As an Investor Relations (IR) intern, you will play a critical role in shaping investor’s first interactions with the platform and ultimately drive core growth metrics. You will interact with our investors daily to aid them in getting familiar and set up on the Yieldstreet platform. You will interact with the rest of the IR team regularly and multiple stakeholders including the marketing, product and tech teams.

The ideal candidate would have a passion for Yieldstreet’s mission of helping investors Realize Their Next Level. You recognize the need for more people to access alternative investments and want to help investors get started on their journey with Yieldstreet.

What you'll do:

  • Assist with various onboarding activities such as accreditation approval and IRA account set up 
  • Respond to inbound investor questions via email and live chat relating to onboarding activities
  • Catalog and troubleshoot recurring issues (‘bugs’) to identify areas of product improvement
  • Research ticket trends and partner with IR team to implement improvements and efficiencies 
  • Conduct competitive analysis of other fintech companies in the space

What you’ll need:

  • Motivated, self-starter with aptitude for hard work with a ‘no task too small’ attitude
  • Excellent verbal and written communication skills, attention to detail, and the ability to work well under pressure
  • Interest in the alternative investment space / fintech is a plus
  • Interest in customer service
  • Ability to interact and communicate effectively with investors, departments and stakeholders
  • Discretion with sensitive regulatory information
  • Ability to work on Tuesdays and Thursdays with at least one day in office

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • ReactLibraries
    • ReduxLibraries
    • React NativeLibraries
    • FlexFrameworks
    • PlayFrameworks
    • SparkFrameworks
    • AWS (Amazon Web Services)Frameworks
    • AkkaFrameworks
    • LagomFrameworks
    • Kafka Frameworks
    • KubernetesDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • SegmentAnalytics
    • HeapAnalytics
    • PeriscopeAnalytics
    • FullStoryAnalytics
    • FigmaDesign
    • PhotoshopDesign
    • ClickUpDesign
    • TrelloManagement
    • ClubhouseManagement
    • WordpressCMS
    • HubSpotCRM
    • SalesforceCRM
    • MailChimpEmail
    • MandrillEmail
    • SendGridEmail
    • MarketoLead Gen

Location

We're located in a beautiful new office in Midtown with a balcony overlooking Park Avenue, close to Grand Central and most major subway lines. We are headquartered in NYC and also have offices in Miami, Boston, Greece, Malta and Brazil.
How Yieldstreet is Making a Difference: "These Types of Opportunities Didn't Exist Before"
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An Insider's view of Yieldstreet

What are some social events your company does?

My favorite part of Yieldstreet is our camaraderie. It’s refreshing to be part of a team that likes spending time together vs bolting for the door as soon as the clock strikes 5. We do group workouts, host guest speakers, do team outings, and go for dinners at popular spots like Vandal, Lavo and Nobu.

Meg

Chief of Staff

How do you collaborate with other teams in the company?

We collaborate across functional differences (your normal departmental divisions) and geographic distances. We not only share documentation about features and strategy, but also about the best spots to grab a bite, a drink, or to catch a show! Yieldstreet folks look out for each other, so our teams in Brazil, Argentina, Malta have followed suit.

Charlie

Senior Product Manager

How has your career grown since starting at the company?

My career has grown tremendously in the year and a half at Yieldstreet. I started as the only Product Manager on the team, and as we've scaled, I have had the opportunity to grow the product team to six people. I was recently promoted to Director and now have a wide-ranging set of responsibilities and the capability to impact company strategy.

Glenna

Senior Director, Product Management

How do you make yourself accessible to the rest of the team?

I sit amongst the team, grab lunch with the team, go to happy hours with the team and that is why I feel like I'm always in the know with the challenges and successes of the team. Being accessible doesn't have to just be scheduled and I expect that my team will / can come to me at any time or any place to address whatever needs to be addressed.

Matt

Head of Credit Underwriting

What are Yieldstreet Perks + Benefits

Yieldstreet Benefits Overview

We offer an attractive market compensation and benefits package including a stock option plan, health, dental & vision benefits, life insurance, 401K match, unlimited paid vacation, wellness and educational stipend, sabbatical and paid holidays and that's before you even step in the office!

Culture
Partners with Nonprofits
Yieldstreet has raised money for Robin Hood for COVID-19 relief and has also raised money for United Hatzalah through the Yieldstreet Foundation.
Friends outside of work
Eat lunch together
Intracompany committees
We have dedicated and active internal resource groups for women and LGBTQ+ and other workforce committees focused on things like work/life balance and fun committee.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Yieldstreet launched its first women-focused Employee Resource Group in 2020.
Hiring Practices that Promote Diversity
Yieldstreet conducts inclusive and structured hiring processes that assess and evaluate all candidates equally, striving to hire the best and most diverse talent.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Yieldstreet employees can contribute up to $2750 annually to their FSA. Yieldstreet also contributes to your HSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Yieldstreet also provides 4 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Summer Fridays!
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Yieldstreet offers pre-tax commuter benefits for all employees.
Company Outings
Stocked Kitchen
Some Meals Provided
Employees get free lunch on Wednesday.
Happy Hours
Happy hours are frequently hosted by individual teams and company-wide.
Fitness Subsidies
Yieldstreet pays for fitness classes that we attend together as a team.
Home Office Stipend for Remote Employees
Each employee gets $300 for remote work supplies.
Professional Development Benefits
Job Training & Conferences
Yieldstreet offers employees professional development opportunities like the ability to attend job related conferences and seminars, leadership training, and 1-1 coaching for managers.
Diversity Program
Lunch and learns
For example, New York Times best selling author, Alexa von Tobel recently held a lunch & learn about her new book "Financially Forward". All of our employees received a free copy of her book.
Cross functional training encouraged
Promote from within
Continuing Education stipend
Yieldstreet offers learning and development stipend to all employees.
Online course subscriptions available
Customized development tracks
Paid industry certifications
We don't have a budget for industry certifications but we pay for those that are relevant.

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