Marketing Associate Intern
Have you ever wanted to intern inside the cloud?
Based in New York, DigitalOcean is a dynamic, high-growth technology company that serves a robust and passionate community of developers, teams, and businesses around the world. We believe that today’s entrepreneurs are changing the world through software. Our mission is to empower these entrepreneurs by bringing modern app development within reach for any developer, anywhere in the world.
We want an intern who is passionate about marketing and business development.
We are looking for an entrepreneurial tech-savvy business development intern who is comfortable with using software applications to support the identification and selection of startup companies to join the DigitalOcean startup accelerator (Hatch). Reporting to the Hatch Marketing Associate, the Hatch Associate Intern will analyze applicants and help enhance the overall development of the Hatch program.
This is an opportunity for a professional excited about working with early stage startups, examining their potential, and building your skillset around the startup ecosystem for SaaS companies born in the cloud.
What You’ll Be Doing:
- Making improvements to the Hatch application process
- Supporting offline and online event planning
- Analyzing competitor’s programs
- Synthesizing the results of the customer survey
- Diving deep with the data analysis team and ensuring that customer support requests are properly routed and elevated to the Hatch team
What We’ll Expect From You:
- We need to identify and serve the most profitable customers at the right time while they are in the Hatch program.
- Work across customer acquisition, engagement, and conversion stages to support Hatch program activities, marketing campaign programs, and sales handoffs; utilizing indicators most closely linked with high potential customers.
- Participate in projects refining the identification criteria for ideal customers, selecting the appropriate channels for amplification to preferred customers, re-assessing the right metrics to measure the performance of high potential customers and reporting formats to different marketing managers.
- Work with Hatch managers to pilot the implementation of a framework to funnel ideal DO customers to the self serve and sales teams. The work will include the development of strategies for social media promotion of those identified who match our ideal customer profile.
- Collaborate with the Marketing Growth team to measure the effectiveness of organic social media promotions. Their work will result in solutions for loading, tracking, codifying, and tagging customer demographics and behaviors in Salesforce.com (SFDC).
- Present the findings back to marketing leaders stakeholders and look for inputs to refine the framework.
Why You’ll Like Being An Intern At DigitalOcean:
- We have amazing people. We can promise you will work with some of the smartest and most interesting people in the industry. We work hard but we always have fun doing it. We care deeply about each other and take our “no jerks” rule very seriously.
- We value development. We are a high-performance organization that is always challenging ourselves to continuously grow. That means we maintain a growth mindset in everything we do and invest deeply in employee development. You’ll need to be great to be an intern here, and we promise you’ll get even better.
- We want you to love where you work. We have a great office space located in the heart of SoHo NYC and offer daily catered lunches to keep your hunger at bay. We will offer intern meetups and outings throughout the program to connect you with your fellow interns and the DO community.
- We value diversity and inclusivity. We are an equal opportunity employer and we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
This role is a summer 2020 internship located in our NYC office.
Department: Marketing
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