Marketing Intern at Trustpilot

| Greater NYC Area
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Paid Marketing Intern (6 Month – Part-time)

Company Overview:

Trustpilot is a fast-growing, venture-backed, international startup located in the Flatiron district. Trustpilot aims to deliver top-notch customer experiences via our community-driven review platform. We help companies collect reviews and get real insights straight from the people who matter the most: their customers. We currently have over 150+ great employees in our NYC office (750+ globally) and we're expanding fast.


The Marketing Intern will provide ongoing support for Truspilot’s US Marketing Team assisting each manager in their day-to-day tasks. The Marketing Intern will gain experience with a wide range of marketing channels and roles. With keen attention to detail and the ability to manage multiple projects, the Marketing Intern will organize and execute a range of marketing tasks including lead generation, paid digital, events, and marketing automation. This position will report to the Senior Demand Generation Manager.

Expected Responsibilities and Tasks:

  • Identify leads and customer accounts for related outreach programs
  • Assist in event-related email campaigns
  • Track ongoing email nurture programs and aid in their optimization
  • Co-coordinate and track direct mail outreach
  • Work hand-and-hand with our Digital Manager to plan, launch, optimize, and report on global webinar promotion
  • Help with vendor prospecting and assessment for a variety of channels 
  • Assist with Salesforce campaign creation and tracking
  • Aid Marketing Operations with Hubspot management and cataloging
  • Weekly administrative and organizational tasks

Skills & Competencies:

  • Excellent independent research capabilities
  • A Self-starter with a strong sense of work-ethic
  • Moderate proficiency with excel (V-Lookups & Pivot Tables)
  • Experience with Google’s suite (Slides, Spreadsheets, Doc)
  • Understanding of different marketing roles and related channels
  • Previous Marketing internship experience a major plus!

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Technology we use

  • Sales & Marketing
    • HubSpotCRM
    • SalesforceCRM


We're steps away from Madison Square Park, where Trusties will often take walks or eat lunch. Countless bars and restaurants are close by!

An Insider's view of Trustpilot

How do you collaborate with other teams in the company?

We have team members in NYC, London, and Copenhagen which may seem tough to collaborate across all 3 time zones, but we all do a great job keeping in touch via Slack, e-mail, and Hangout Meetings. I enjoy working with a global team because it's allowed me to learn more & gain a new perspective.


Social Media and Community Manager

What does career growth look like on your team?

Every quarter there have been promotions amongst my team - and we always prefer to promote from within. There are clear paths to move into management or maintain personal growth as an individual contributor. It's nice to know there is an achievable plan in place and management has always been supportive of my goals.


Senior Customer Integration Engineer

How do you make yourself accessible to the rest of the team?

I always have a scheduled 1 on 1 every week where it is their time and not mine to ask questions or discuss topics on their mind. With technology today, communication is so important to be comfortable through several channels, so the team has my cell number and we are chatting on Gchat or Slack throughout the day.


Senior Manager, Support

How does your team reward individual success?

Individual success does not go unnoticed on our team. The people here make it enjoyable to come into work, be collaborative and crush your goals. Trustpilot is always finding ways to reward your individual success, whether it is a dinner or a trendy gift. You also have to prepare for all the high fives!


Partner Development Manager

What are Trustpilot Perks + Benefits

Volunteer in local community
Partners with Nonprofits
We partner with a women's shelter in the Bronx, and another non-profit that helps homeless women and children in NYC.
Friends outside of work
Eat lunch together
Intracompany committees
We have both an Environmental Club and also a Trustpilot Women In Leadership organization, that promotes events and volunteer opportunities both in and out of the office.
Open door policy
Team based strategic planning
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Employees receive 5 days per year of paid sick leave.
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Recreational Clubs
Our kickball team is currently undefeated! We have lots of things like this happen year to year.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

President's Club twice a year - Europe in the summer and the Caribbean in the winter. Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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