Summer Intern - Messaging

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Fluent is a leading performance marketing company with an expertise in creating meaningful connections between brands and consumers. Leveraging first-party data, we drive intelligent growth strategies that deliver superior outcomes for our partners. As a fast-growing organization with big ideas for transforming digital marketing, we are constantly seeking new ways to learn, connect, innovate, and succeed as a team. Our corporate headquarters are situated in the heart of Lower Manhattan and boast stellar views of the Hudson River, along with an in-house barista, game room, and fully-stocked refrigerator.

We’re looking for our 2020 Summer Intern candidates! This year will be our 10th year hosting a robust class of interns. As a Summer Intern at Fluent, you will gain a hands-on experience in digital marketing working with a diverse and passionate team. You will work within a department as a tightly knit team, with a manager whose role is to guide you throughout the summer and ensure that your time is spent making an impact for Fluent.

Our paid internship program starts on Monday, June 1st and runs 10 weeks through Thursday, August 6th. Interns will work alongside Fluent employees in the office Monday – Thursday from 9 am to 6 pm with an hour lunch every day.

Your responsibilities:

  • Familiarizing self with Fluent databases; learning how to pull reports to send to internal teams and external vendor
  • Coordinating externally with vendors to test new script language and reporting on results; coordinating internally with product & design on landing pages and other creative materials
  • Seeding test phones in SMS campaigns, regularly testing for deliverability, continuity, and compliance
  • Domain tracking & testing, maintenance of SMS friendly sites
  • Competition analysis, research on consumer engagement, gathering info on target consumers
  • Utilizing Fluent's systems to build SMS campaigns from start to finish
  • Coordinate with tech and operations to ensure functionality
  • Use these skills in combination with market research in order to launch a successful campaign
  • Updating system payouts to validate reporting
  • Coordinate with tech on the necessary steps to onboard an SMS vendor

We think you will be a successful candidate if you:

  • Proficient in Microsoft 365 and Office applications (i.e. Word, Excel, Outlook, and PowerPoint)
  • Have the ability to work in a fast-paced environment with poise and good humor
  • Bring a strong work ethic, along with stellar communication skills (verbal, written and listening), a positive attitude, enthusiasm, professionalism, ambition, collaboration, curiosity and rigor in all that you do!

Requirements

  • Experience in Microsoft Office – Word, PowerPoint, and Excel a must
  • Ability to maintain a high degree of accuracy and attention to detail while working in a fast-paced environment
  • Naturally curious and demonstrates an eagerness to learn
  • Enjoys cultivating positive relationships and possess a natural ability to connect with people
  • Highly proactive, efficient, and goal-oriented
  • Communicates effectively through written and verbal methods
  • Confident, strong communication, presentation, and organization skills
  • Ability to work under pressure and tight deadlines

Benefits

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition to two fully-stocked kitchens, catered breakfast and lunch, and free workout classes on site, our office manager keeps the calendar full of activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes.

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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • NetsuiteCRM
    • HubSpotEmail
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

300 Vesey Street 9th Floor, New York, NY

An Insider's view of Fluent, Inc.

What are some social events your company does?

Fluent strives to create opportunities for our employees to connect. we are proud to host over 30 events a year for our team members! some team building activities include our annual scavenger hunt and field day, which are easily our two most popular get-togethers. everyone loves a little friendly competition!

Evyn

Senior Manager, Office & Culture

How does the company support your career growth?

"I’m proud to say that I’ve been with Fluent for over 6 years. Fluent empowers all employees to share thoughts, suggestions, or ideas to propel the team forward and provides us with resources to efficiently complete our core responsibilities. Moreover, the team stresses the importance of family and encourages a healthy work-life balance.

Daniel

Network Development Manager

What are Fluent, Inc. Perks + Benefits

Fluent, Inc. Benefits Overview

We know that a well-balanced employee succeeds dually in their career and in life so we set our people up for success through the following core benefits:
Health + Wellness
Work-Life Balance
Rewards + Retirement
Growth + Development
Camaraderie + Fun

Culture
Volunteer in local community
We organize company-wide community service days, and regularly come together as a team to help those in need.
Partners with nonprofits
We’ve always been strong believers in paying it forward. Our people are generous, compassionate, and eager to make a real impact. We match employees' donations to causes they value and support.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
Our beautiful HQ in downtown NYC offers an amazing backdrop for weekly catered lunches, celebratory gatherings, and quarterly all-hands meetings.
Employee awards
Flexible work schedule
We encourage our people to take the time they need for themselves and their loved ones so they can equally support the demands of their personal lives while maintaining high levels of performance.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Our dedicated Diversity, Equity, and Inclusion (DEI) team creates opportunities for connection, education, and service that drive reflection, empathy, and positive change at Fluent.
Hiring practices that promote diversity
We constantly strive to make Fluent a more inclusive and compassionate place to work, offering training and pointers for interviewing with non-bias.
Diversity recruitment program
A diverse workforce begins with recruitment. Our people team consciously brings forward candidates through unique channels to ensure a pool of diverse candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Our kitchen is always stocked with snacks, coffee, tea, and alcoholic beverages for that 5 o'clock moment.
Some meals provided
With a hybrid work model, our office caters lunch twice a week, Tuesday + Thursday when people are in our HQ.
Company-sponsored happy hours
Mother's room
Professional Development Benefits
Job training & conferences
Through management approval, staff can attend industry conferences to keep themselves abreast of changes in their field or the industry.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer a mentorship program once a year to allow staff to make progress on their skills, productivity, career path, or whatever else they may be looking to optimize.
Online course subscriptions available
Paid industry certifications

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