JW Player is seeking a Jr. Product Manager, Business Intelligence to join our Strategy & Operations team. This position will report to the Director of Strategy & Operations and will partner with our business groups to build advanced dashboards, drawing critical insight using our Business Intelligence tool. This role will work closely with C-level management, specifically the CEO, COO, and CFO.

Your mission will be to help uncover the stories in our data - extracting actionable, data-driven insights that will ensure we make the best possible decisions as we build the next generation of industry-leading video products.

In this role, you will:

• Product manage the development of customer & product focused business intelligence within JW Player using the Looker product stack
• Be an advocate for the customer and product by uncovering customer and viewer insights, determining how to measure product success, and merging disparate data sources (Web usage metrics, Player Data, Internal BI).
• Define and report on LTV, CAC, Sales and Marketing funnel metrics, retention, product adoption, and usage trends
• Prioritize and manage backlog of BI requests, including the translation of data requests into scalable reporting
• Collaborate with Product and Engineering counterparts to project manage development efforts around ETLs and data stores accessed by the BI tool
• Own process of ingesting, analyzing, and presenting KPI data to stakeholders, including senior management, in a coherent and efficient manner
• Administer the BI tool: add new users, help stakeholders with queries & dashboards, implement a comprehensive data dictionary, etc. 

About you:

• BA / BS degree from a top-tier university program or equivalent experience 
• 2-4 years of relevant work experience in business/data analytics or a related field
• Demonstrated experience with data science and/or business intelligence tools such as Looker, Tableau, Domo, Mode, etc.
• Interested in growing into a product manager for data/analytics
• High level of proficiency in SQL
• Exceptional analytical and problem-solving skills
• Exceptional data manipulation, analysis, and presentation skills
• Exceptional communication and interpersonal skills
• Demonstrable familiarity and knowledge of emerging technologies, with an emphasis on SaaS and data business models

About JW Player

If you've watched video on the web, you already know us. JW Player is a venture-funded, online video software company based in Manhattan. Our flagship product, the JW Player, is deployed on over 2 million websites and streams billions of videos each month. Started in 2008 as the world’s first open source video player, today the company’s customers span the globe across 193 countries and range from Fortune 500 companies to individual bloggers. We’re busy innovating for the future by actively hiring smart, motivated, and innovation-driven people! Come help us imagine and define what comes next! For more information, please visit us at http://www.jwplayer.com.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.