Lead, Product Manager - User Experience

As the Lead Product Manager you’ll play a critical role in defining our product vision, driving strategy, and ensuring alignment across teams to deliver on company goals. You’ll collaborate closely with engineering, design, and go-to-market teams to oversee the full product lifecycle—from ideation to launch. This is a highly visible leadership role where you will be at the forefront of developing industry-leading financial products, empowering businesses, and delighting users with seamless, user-friendly solutions.

If you're passionate about FinTech, have a proven track record of bringing complex products to life, and are eager to drive innovation in the space, Navan is where you belong. Are you ready to lead the charge in shaping the future of FinTech?

What You’ll Do:

• Develop, communicate, and champion the product vision for Navan Expense, aligning with company goals and driving strategic initiatives.
• Lead the development of product strategy and maintain a prioritized roadmap that delivers maximum value to customers.
• Oversee the end-to-end development of user-facing features, from conceptualization to market launch.
• Collaborate daily with cross-functional teams (Design, Engineering, Legal, Credit Risk, and FinOps) to ensure smooth product execution and risk management.
• Utilize data-driven insights to inform decision-making and manage ambiguity in a fast-paced environment.
• Deliver clear and concise documentation for both technical and non-technical stakeholders.
• Conduct market research and define key performance metrics to measure success and drive continuous improvement.

What We’re Looking For:

• 7-10 years of Product Management experience, specifically with user-facing software products.
• Responsible for overseeing and driving the overall consumer experience
• Deep expertise in FinTech, particularly with payments, credit/debit cards, bank transfers, billing, and related processes.
• Proven leadership skills with the ability to inspire teams and solve complex problems with innovative solutions.
• Exceptional project management abilities, capable of driving product delivery from concept to completion.
• Strong communication and relationship-building skills to work effectively with stakeholders across the organization and with customers.
• A self-starter mentality, eager to dive deep into the details and execute on big-picture goals.
• Excellent verbal and written communication skills
• A knack for simplifying complex technical concepts for diverse audiences.
• Consumer product thinker and a visionary
• Consumer Empathy: Deep understanding of customer needs and pain points, often going beyond traditional market research to uncover insights that drive product innovation.
• Creative Problem Solving: Visionary that thinks outside the box, creating new solutions to existing problems. They anticipate future trends and are unafraid to disrupt industries.
• Strategic Vision: Clear sense of where the market is going, how consumer behaviors are evolving, and how to position products to meet these future demands.
• Product Development Expertise: End-to-end process of developing consumer products — from ideation and design to iteration, launch, and scaling.
• Entrepreneurial Mindset