As our Legal Operations Manager, you will be a key member of Squarespace’s Legal team. You'll identify opportunities for operational efficiencies and improve the effectiveness of the Legal department, and you’ll project manage those opportunities to completion. You will also help design and implement a legal operating strategy that matches the needs of the business and aligns with the team’s strategic objectives. 

You will report directly to the General Counsel, based in NYC, and can be based remotely in an approved state (see application question below for approved locations).

All Squarespace employees are working remotely at this time. We are closely monitoring the status of COVID-19 as we continue our work to build a return-to-work plan that ensures a safe return to our offices and provides flexibility for our employees.

RESPONSIBILITIES

• Design the strategy for the Legal team’s software from the RFP phase through implementation, ongoing review of usage, and management of the vendor relationships. 
• Work closely with other stakeholders to automate, make self-service and otherwise drive commercial contracting processes.
• Review and document legal information and processes. For example, you will compile legal knowledge bases for use by the team and by internal clients.
• Maintain processes for certain company-wide trainings and policy management. You will also standardize Legal team processes such as personnel onboarding and the transitioning of matters between team members.
• Establish key metrics to track and communicate Legal team performance and the value that the team brings to the business. 
• Coordinate communications and organize development programs for the Legal team, including but not limited to, leadership team meetings, all hands meetings, training programs and offsites. 
• Help track and manage legal spend globally and assist with departmental budgeting and headcount planning.
• Assist with and manage other projects as needed.
• Stay knowledgeable on trends in legal software and best practices for effective legal operations.

QUALIFICATIONS

• 8+ years of relevant experience; experience in a high-growth environment is advantageous.
• Demonstrated experience identifying and acting upon opportunities to improve processes and tools to enhance efficiency and drive results.
• Strong project management experience with a proven track record of completing projects on time and on budget.
• Proven track record of collaborating with all organizational layers of cross-functional groups (e.g., IT, InfoSec, Finance, Procurement, HR, etc.).
• Demonstrated experience in developing, implementing and maintaining cloud-based legal department technology solutions (e.g., contract management and self-service contracting, project management, corporate governance systems, e-discovery, e-billing, electronic document management and knowledge bases, etc.). 
• Strong collaborator and communicator with the ability to influence stakeholders across departments.
• Proactive and able to work independently, with a strong ability to prioritize, project manage, meet deadlines, and adapt to the shifting demands of different situations.
• Organized with a close attention to detail.