Product Counsel (Remote optional)

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The Petal mission


Petal’s mission is to expand access to opportunity, by making responsible, modern financial services available to everyone. Founded in 2016, Petal provides technology-enabled credit cards to consumers who are historically underserved by mainstream providers. 


Petal pioneered automated cash flow underwriting, a transformative new approach to assessing consumer creditworthiness with the potential to expand access to tens of millions of U.S. consumers without credit history, or for whom traditional credit scores do not tell the whole story. Petal pairs this groundbreaking, data-driven underwriting technology with a mobile-first, digitally native product experience designed to help users manage and build credit responsibly. For Petal, it’s a mission as much as it is a business—with a goal to reimagine finance for the next generation of consumers.


At Petal, we're looking for people with kindness, positivity, and integrity. You're encouraged to apply even if your experience doesn't precisely match the job description. Your skills and potential will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Petal, we welcome diverse perspectives from people who think rigorously and aren't afraid to challenge assumptions.


The Legal Team 


Our ability to navigate the tangled web of law and regulation in the financial services industry is critical to the ongoing success of the company and a key enabler of innovation. What’s more, as a mission-driven organization, we seek to act in the consumer’s best interest and to adhere to high ethical standards, in accordance with the spirit, as well as the letter, of the law. Our Legal team is the linchpin in ensuring we adhere to these standards and regulations. 

 

The Product Counsel role 


We are seeking an energetic, creative, articulate, bright, strategic, and pragmatic in-house attorney to oversee and improve the legal aspects of our product lifecycle. This role combines substantive (and often de novo) questions of law and regulation with project management and operations. The ideal candidate has a strong command of the subject matter in consumer lending and financial services, has a passion for innovation and fresh thinking, and is a strong and creative advocate, communicator and negotiator. This is an ideal entry point for an inquisitive, strategic lawyer with consumer lending/servicing experience who is interested in moving in-house and into the financial technology industry.

Key responsibilities:

  • Collaborate with Product, Marketing and Operations teams on the development and servicing of new and existing products, product features and functionality, marketing campaigns, payment processing and collections activity.
  • Primarily responsible for managing approvals for servicing and collections initiatives. Assist with managing product and marketing approvals processes, both internally and with bank partners and other key stakeholders.
  • Construct and iterate on efficient processes for legal approvals and documentation, as needed.
  • Leverage sharp understanding of regulatory landscape, ascertaining new business opportunities and risks. 
  • Serve as an expert resource on legal issues that may arise.
  • Ensure the timely, accurate and effective delivery of disclosures and product terms. Contribute product, marketing and servicing related considerations in the context of assessing and/or implementing major partnerships and transactions.

Characteristics of a successful candidate:

  • J.D. and Bar Admission.
  • 5+ years of relevant legal work experience in private practice, in-house capacity or public sector.
  • Command of the laws and regulations governing payments, consumer lending and credit cards is required for success in the role. Relevant laws and regulations include, but are not limited to, UDAAP, Fair Lending, FCRA, FDCPA, GLBA, TCPA, CAN-SPAM, Reg B and Reg Z.
  • Strong, effective advocacy. This individual can give a strong voice to the company’s positions and interests, and not only argues, but can effectively convince, win support and build consensus.
  • Sharp and critical eye for details. Excellent work product and attention to detail is a prerequisite.
  • Problem-solving versatility and resourcefulness. There will be many new and unexpected problems, and we need someone who can do the required research/networking to propose well thought-out solutions.
  • Positivity, empathy, and creativity. We’re looking for someone buoyant, who looks on the bright side and finds creative solutions to tough problems.
  • Outstanding communication skills, verbal and written. This person will interface frequently with business partners and external stakeholders, and will work cross-functionally with internal teams.
  • Strong self-management, drive, and organization. The ideal candidate has a natural penchant for organization and is able to multi-task and project-manage in a fast-paced environment. Process creation, improvement and optimization will be second nature.
  • Strategic, with the ability to understand high-level context. We’re looking for an individual that can see the big picture and can also zoom in to minute detail.

Nice-to-haves:

  • Previous unsecured lending legal work experience.

We are an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. We’re proud to be different, together.


For our California employment information privacy statement, please click here.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • PythonLanguages
    • RLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • PandasLibraries
    • ReactLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • FlaskFrameworks
    • gRPCFrameworks
    • KubernetesFrameworks
    • ElasticsearchDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AWS (Amazon Web Services)Services
    • GitHubServices
    • Google AnalyticsAnalytics
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    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
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    • JIRAManagement
    • Monday.comManagement
    • EasyRetro Management
    • WebflowCMS
    • Iterable CRM
    • SendGridEmail
    • SlackCollaboration
    • ZoomCollaboration
    • Monday.comProject Management

Location

Petal's HQ office is located in the lovely SoHo neighborhood in lower Manhattan, New York City and is near the Spring St, Houston and Canal Street subway stops.

An Insider's view of Petal

What's something quirky about your company?

At Petal we celebrate our big wins with an unlikely pairing of Popeyes and Prosecco. The origin story remains a mystery — but if we accomplish something really big you can bet that delicious fried chicken and bubbles are on the horizon.

Liza

Talent, Senior Manager

What's the biggest problem your team is solving?

On the Payments team, we're working to increase the speed of payments processing for our members. This way we can deliver a real-time experience, reduce the likelihood of payment reversals, and allow faster access to a member's available credit.

Rohini

Senior Product Manager II

How has your career grown since starting at the company?

I started at Petal as a Credit Ops Analyst. Since then, I’ve had the chance to learn from industry experts, contribute to other sectors of the company, and further pursue my passions. I now have the privilege of leading the department where I got my start. Petal has allowed me to zero in on my purpose and continues to advocate for my development.

Allen

Risk Ops Manager

How do you make yourself accessible to the rest of the team?

Being accessible means that folks have multiple channels to engage with me & contribute ideas, give feedback, influence direction, & seek information. A few channels I use include office hours, monthly AMA's, Tech town halls, & ad-hoc check-ins. It means listening actively, assuming positive intent, asking constructive questions, & trusting others.

John

VP Engineering

How do you collaborate with other teams in the company?

As a PM, I work on delivering an engaging and frictionless app experience for users as they progress on their credit building journey. One of my favorite aspects of Petal’s culture is the egoless, team-first atmosphere that allows Petalians across functions ranging from Compliance to Design to make great things happen for our users together.

Harper

Senior Product Manager I

What are Petal Perks + Benefits

Petal Benefits Overview

Our people are our best perk. Petal is made up of some incredibly kind, inclusive, mission-driven, and passionate folks.

But, besides our team, we offer: In person and virtual team events such as magic shows and game nights, lunch and learns with both external entrepreneurs and internal team members, flexible PTO, medical/dental/vision benefits, 401(k) and a number of Employee Resource Groups you can get involved in. And we're open to hearing more about what would make you more productive and fulfilled!

Culture
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Mental health benefits
Financial & Retirement
401(K)
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Sabbatical
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Pet friendly
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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