Senior Manager, Engineering, Caregiver Experience

Posted 2 Days Ago
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Remote
159K-194K Annually
Senior level
Artificial Intelligence • Healthtech • Telehealth
Our mission: eliminating every barrier to mental health.
The Role
As a Manager of Engineering at Spring Health, you will mentor software engineers, provide technical guidance, handle recruitment, ensure timely project delivery, and maintain a strong engineering culture while collaborating with various teams to improve mental health services.
Summary Generated by Built In
Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, J.P. Morgan Chase, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, William K Warren Foundation, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.

What you’ll be doing:

  • Mentor and guide our software engineers, fostering their growth and development through coaching and real-time feedback 
  • Provide technical guidance to our software engineers and stay informed on industry best practices, and emerging technologies 
  • Recruiting and making hiring decisions for open positions on your team
  • Attending to the professional growth of the engineers you support
  • Ensuring projects are delivered on time and with high quality
  • Ensuring your team’s components are supported operationally
  • Maintaining a healthy engineering culture
  • Manage, support, and grow the engineering organization responsible for building our caregiver’s portal
  • Collaborating closely with cross-functional teams, you'll define technical requirements, prioritize projects, and ensure timely, high-quality deliveries
  • Work within an Agile framework, with a focus on results over process

What success looks like in this role:

  • Lead your team to deliver projects that improve the efficiency of our care teams.
  • Create and implement processes for managing your team’s operations, including bug reduction, agile management, and technical debt reduction.
  • Help lead the major upcoming customer launches and provide technical thought leadership on product innovations.

What we expect from you:

  • 5+ years of full stack programming expertise preferably React and Ruby on Rails
  • 1+ years of software Engineering Manager experience, and enjoys being a technical hands-on manager
  • Have demonstrated a track record of building high-quality products, cross-functional collaboration and managing high-performing teams
  • Nice to have: Experience with Salesforce or Zendesk

The target base salary range for this position is $179,100 - $218,550, and is part of a competitive total rewards package including stock options and benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually using Radford Global Compensation Database at minimum to ensure competitive and fair pay. 

Benefits provided by Spring Health:

Note: We have even more benefits than listed here and below, your recruiter will provide more in-depth information as you continue in the interview process. All benefits are subject to individual plan requirements and eligibility criteria.

  • Health, Dental, Vision benefits start on your first day at Spring Health. You and your dependents also receive an individual One Medical account which is valued at $199/year per user. HSA and FSA plans are also available.
  • Employer sponsored 401(k) match of up to 2%
  • A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
  • Generous paid time off, 10 sick days, 12 paid holidays throughout the year, and a 1 month sabbatical leave granted at your 4 year anniversary
  • We offer parental leave up to 18 weeks, depending on your eligibility including tenure and medical situation.
  • Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
  • Access to Wellhub, an on-demand virtual benefit that provides wellbeing coaching, and budget management.
  • Up to $1,000 Professional Development Reimbursement a year.
  • $200 per year donation matching to support your favorite causes.

Don’t meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Spring Health we are dedicated to building a diverse, inclusive and authentic workplace

To ensure intentional and equitable hiring practices, we use a balanced candidate slate in our interviews. This approach guarantees that our pool of qualified candidates includes individuals who are underrepresented in our organization at all levels. This is a key performance indicator (KPI) for our recruiting and hiring teams, reported quarterly to maintain accountability.

Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values


Our privacy policy: https://springhealth.com/privacy-policy/

Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

Top Skills

React
Ruby

What the Team is Saying

Britt Soriano
Ally Ransdell
Ankit Pathak
Sandra Rios-Monsante
Alyssa
Laura
April Koh
The Company
New York, NY
1,300 Employees
Hybrid Workplace
Year Founded: 2016

What We Do

Life is stressful enough; finding, scheduling, and accessing diverse and quality mental healthcare shouldn't be. Spring Health equips employers and health insurers across the globe to make mental health accessible and achievable.

We use clinically validated AI technology, called Precision Mental Healthcare, to deliver optimal care — from meditation, coaching, therapy, medication, or a combination of all four — to our members. This technology isn't just for our members, but also for our more than 10,000 Providers to be empowered with data and insights to help members get the care they need faster.

Founded eight years ago to address the urgent global mental health crisis, Spring Health’s grown to cover more than 10 million lives through 450 employers, strategic payer relationships, and 27,000 groups that access the Spring Health through a channel partner.

We support employees at global brands like Microsoft, Target, J.P. Morgan Chase and Delta Airlines to deliver best-in-class outcomes for employees and a net positive ROI for employers. Last year, the company became the first and only company in its category to earn external validation of net savings for customers.

Why Work With Us

Our team is dedicated to revolutionizing mental healthcare. We stand by our values and are advocates for our members and team members. Together, we're building solutions with an intensity and focus that has been needed for decades. If you're a builder, come build the future of mental health with us.

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Spring Health Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

At Spring Health, 60% of our team members work remotely. If you're in NYC, you have the opportunity to work in the office, but it's not required.

Typical time on-site: Flexible
New York, NY

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