Manager, IT Infrastructure

The Manager of IT Infrastructure will lead a team of IT administrators and engineers, overseeing the management of our corporate IT infrastructure. This is a hands-on role focused on key initiatives to improve and enhance our hybrid environment, which includes SaaS platforms, on-premise infrastructure, and cloud infrastructure. The Manager will report to the Sr. Director of Infrastructure and Infosec.

In this role you will be responsible for:

• Directly managing a team of IT administrators and engineers across infrastructure, identity, and SaaS operations, overseeing hiring, performance management, mentorship, and technical development.
• Hands-on technical depth enables direct oversight, problem-solving leadership and participation for complex infrastructure implementation, system upgrades and operational troubleshooting.
• Assist the director with planning and product evaluation to drive growth and cost savings.
• Managing 3rd party vendor relationships across network infrastructure, SaaS platforms, and security tooling, including contract negotiations, renewals, and performance evaluations.
• Working with other teams on initiatives including assisting the Media Production Technology team in building out studio space in support of audio and video production.

Must Haves

• Prior management experience in IT infrastructure or 8 years of staffing experience.
• Managing Identity Provider solutions such as Okta (including Okta workflows).
• Expertise with AWS, SD-WAN/SASE, and on-premise virtualization (VMWare).
• Experience with Microsoft 365, Active Directory, and Google Workspace.
• Knowledge of building HR as a Master with Identity providers and HRIS integration.
• Experience building automation workflows to help manage onboarding and offboarding within these environments.
• Experience with implementing hardening for Linux, Windows Server (using Active Directory group policies), and vendor best practices for Infrastructure.
• Experience managing a portfolio of enterprise SaaS platforms including licensing, integrations, data governance, and spend optimization.

Nice to Haves

• Basic networking skills on Juniper and Aruba equipment.
• Experience with security tools, including Data-Loss Prevention and Endpoint Security.
• Knowledge of email DMARC (DKIM and SPF).
• Experience with Crowdstrike Falcon Protect and SIEM.
• Experience with Abnormal Security.

If you think you have what it takes, but don't meet every single point in our job posting, please apply with a cover letter to let us know how you believe you can bring your unique skills to the Vox Media team or get in touch! We’ve hired chefs who became editors, DJs who became UX designers, and sommeliers who became writers.

This is a hybrid position based in our New York City office.

This is a permanent, full-time position. This job is benefits-eligible. We pride ourselves in providing comprehensive benefits to support all of our employees wherever they are in life. You can find more information about our benefits here.

Vox Media is committed to building an inclusive environment where everyone can show up as their authentic selves and create their best work. We recognize that great stories, platforms, products and services come from people with all manner of backgrounds and experiences. We recognize that our commitments require ongoing work and sustained attention, as well as adaptation to new insights and best practices. We keep data regarding the demographics of our employees public and you can access it here. Learn more about our approach to corporate citizenship here.

Vox Media is an Equal Opportunity Employer and qualified applicants will receive consideration without regard to race, color, gender, sexual orientation, gender identity or expression, religion, disability, national origin, protected veteran status, age, or any other status protected by applicable national, federal, state, or local law. Vox Media will also consider all qualified applicants with criminal histories in accordance with applicable Fair Chance laws. We are also committed to providing reasonable accommodations as part of the application process to candidates with disabilities. If you require a reasonable accommodation as part of the application process, please contact our People team ([email protected]).

Our recruiting team will go through applications in a timely manner. Please note that our recruiting team will only contact you from @voxmedia.com email addresses, never via text message. Read more about how our recruiting team operates, and how to protect yourself from recruitment fraud, here.