Manager, Product Design

Posted 8 Days Ago
Hiring Remotely in United States
Remote
Senior level
Healthtech • Social Impact • Software
We’re transforming mental healthcare accessibility by helping therapists launch tech-driven, in-network practices.
The Role
As a Manager of Product Design, you will guide user research, inspire cross-functional teams, and develop user-centric design solutions. You will foster a strong design culture, manage and empower your design team, ensure alignment with strategic goals, and set best practices for design excellence.
Summary Generated by Built In

About us: 

Grow Therapy is on a mission to serve as the trusted partner for therapists growing their practice, and patients accessing high-quality care. Powered by technology, we are a three-sided marketplace that empowers providers, augments insurance payors, and serves patients. Following the mass increase in depression and anxiety, the need for accessibility is more important than ever. To make our vision for mental healthcare a reality, we’re building a team of entrepreneurs and mission-driven go-getters. Since launching in February 2021, we’ve empowered more than ten thousand therapists and hundreds of thousands of clients across the country and insurance landscape. We’ve raised more than $178mm of funding from Sequoia Capital, Transformation Capital, TCV, SignalFire, and others.

What You’ll Be Doing:

  • Be a voice for our users — Discover provider and payor needs through both qualitative and quantitative research, shaping insights that align and guide the organization’s design efforts.
  • Inspire and align cross-functional teams — Build strategic partnerships and communicate design visions that unite teams around a shared goal.
  • Turn insights into actionable solutions — Drive insights into elegant, user-centric solutions that meet, and sometimes redefine, business goals.
  • Connect the dots across product areas — Stay engaged in multiple provider and client workstreams, uncovering patterns and opportunities across different product areas.
  • Foster a strong design culture — Promote a culture of care, empathy, and open communication, ensuring clarity and respect within and across teams.
  • Manage and empower the design team — Lead, coach, and develop a team of product designers to deliver exceptional work.
  • Align product design with strategic goals — Ensure product design strategies align with broader company objectives, driving innovation and execution.
  • Lead key business initiatives — Identify and evaluate product opportunities that align with strategic business goals, playing a central role in critical initiatives.
  • Communicate vision and progress — Articulate design strategy, vision, and progress clearly across teams and stakeholders, fostering strong collaboration.
  • Make key design decisions — Navigate trade-offs and resolve design challenges, acting as the central decision-maker for the design group.
  • Champion best practices — Set and maintain best practices for design excellence, cultivating a culture of continuous improvement at Grow.

 

Who You Are:

  • An experienced product designer — With 8+ years of product design experience, you’ve delivered multiple successful products, showcasing expertise in discovery and insight development, solution generation, visual and experience design, holistic thinking and process in general.
  • A supportive manager — You have 2+ years of management experience and have worked with multiple reports supporting their careers, managing their performance, and finding them opportunities to be their best selves.
  • A maker with emotional insight — You lead teams to create products that solve problems and resonate emotionally with users, blending craftsmanship, creativity, and empathy for high-impact results.
  • A motivated driver — You take ownership, align teams with vision and storytelling, and inspire them to overcome obstacles, ensuring impactful outcomes through relentless drive.
  • A team player — You foster trust in cross-functional teams, celebrating wins and collaborating seamlessly with designers, researchers, PMs, and engineers to deliver successful products.
  • An adaptable problem solver — You thrive in uncertain environments, partnering with product and engineering to make quick decisions, test ideas, and iterate based on rapid feedback.
  • A leader, mentor, and coach — You empower others while ensuring high-quality outcomes, mentoring and fostering a culture of learning and growth for your team.
  • A scrappy and resourceful innovator — You adapt quickly, stay nimble, and motivate your team to push through challenges, doing whatever it takes to achieve goals.


The base salary range for this role is $195,000-$245,000.

Benefits

  • The chance to drive impact within the mental healthcare landscape from day one
  • Comprehensive health insurance plans, including dental and vision
  • Our dedication to mental health guides our culture. Wellness benefits include (but are not limited to):
    • Flexible working hours and location (remote OR in-office, your choice!)
    • Flexible Time Off 
    • Company-wide winter break 
    • Mental health mornings (2 hours each week)
    • Team meditation
    • Wellness Stipend
    • In-office lunch and biweekly remote lunch on us! 
  • Continuous learning opportunities 
  • Competitive salary 
  • The opportunity to help build a rapidly scaling start-up organization by taking strong ownership of your work, mentorship, and our unbounded leadership opportunities 

#LI-REMOTE

Grow Therapy is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. 

Top Skills

Information Architecture
Interaction Design
Product Design
User Research
Visual Design

What the Team is Saying

Sami
Sasha
Caroline
Lydia
Chris
The Company
New York, NY
280 Employees
Hybrid Workplace
Year Founded: 2023

What We Do

We believe that therapy is an essential part of becoming the best versions of ourselves. No matter who you are or where you are starting, it’s more than support through challenge - it’s the foundation to grow, heal and lead lives that are more resilient, empathic, hopeful and powerful.

Everyone should have the opportunity to receive personalized therapy, and therapists should be able to serve the communities they care about most, not just the 10% of people who can afford to pay out of pocket.

Our mission is to help people get quality mental health care, by supporting the therapists who are looking to serve them.

Grow Therapy empowers independent therapists to launch and grow thriving in-network private practices by enabling them to tap into large scale credentialing, referrals, administrative and community support enabled by our passionate team/products. When therapists no longer have the hassle of mundane admin tasks like billing and insurance claims or the limitations of out-of-pocket-only payment options, they can provide care to the communities who need it most!

To achieve our lofty ambitions, we’re building an ambitious team of entrepreneurs and mission-driven go-getters. Our founders come from Harvard Medical School, Stripe, and Blackstone, and bring Grow’s mission to life from the inside-out, promoting holistic wellness for all team members. We balance our determination with a culture that champions well-being, from unlimited PTO and a Winter Break to Mental Health Mornings and learning and wellness stipends.

Grow is backed by top VCs and angel investors, including leaders from SignalFire, Village Global, Airbnb, Nurx, PatientPing, and Blackstone. We have a long way to go to maximize our impact, but if we do our job well, in the coming years we will make a difference in countless lives. We hope you’ll join us!

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Grow Therapy Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Typical time on-site: Flexible
New York, NY

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