Marketing Operations Specialist

| Hybrid
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Outbrain is DISCOVERY...it's the value of bringing audiences and content together. We delight readers, create revenue, drive engagement and breed consumer insight, bringing premium publishers and marketers of all sizes into the world’s most vibrant content marketplace. Our mission is to help people discover content that they can trust to be interesting, relevant and timely for them. We were first in creating content discovery and we are first in markets across the world. We reach more than a half billion people globally each month. Learn more at outbrain.com

We are looking for a Marketing Operations Specialist who will play a pivotal role in helping to grow Outbrain’s Mid-Market Publisher business (aka Engage). This is a great opportunity to build a new function within Outbrain, with a big impact on our business.

You will work cross-functionally with Business Development, Product Marketing and Publisher Management leads to drive and execute the development, planning, and automation of effective marketing and communication campaigns targeted to new and existing business. You will design and manage an effective lead generation, conversion management, and account communication platform. Once set up, you will continue to work with these various teams to make data-driven decisions to improve KPIs along the entire sales funnel.

Throughout the process, you will partner with various internal teams, including a Salesforce Specialist and Website developer, to configure and automate various stages in the customer lifecycle including lead sourcing, review, onboarding, optimization, and reporting.

Your Responsibilities:

  • Design and manage the development of lead generation (e.g inbound leads via website and outbound leads via email marketing) system with scheduled/rules-triggered deployments.
  • Configure automated technical solutions to vet and review inbound leads for quality assurance.
  • Understand, manage and optimize the building and maintenance of account and lead lists.
  • Manage leads through conversion funnel, reporting into Salesforce along each stage of completion or movement.
  • Facilitate automated or manual distribution of email marketing campaigns to new and/or existing accounts. Including, creating campaigns and managing communication calendars for each stage of the pipeline.
  • Work with Business Intelligence and Client teams to create support-related communications (via email, FAQ, etc.) for existing accounts.
  • Develop a monthly metrics-driven market dashboard that pulls data from across the organization to report ROI-driven marketing results across activity to show what’s working and what’s not.
  • Investigate, share, and help to implement new trends in marketing, automation, and strategic best practices.
  • Regularly test marketing tactics to enhance performance with client acquisition and retention.
  • Develop client messaging based on pipeline status and segmentation.
  • Identify opportunities for business optimizations at-scale and manage projects through development and testing process.

What you'll need to be successful:

  • You have 3-4 years experience in a marketing or sales operations role.
  • You have proven experience in designing Marketing Automation processes as well as Email Marketing Campaigns.
  • You have experience with Salesforce and related email marketing platforms.
  • You have strong organizational skills.
  • Strong communication skills - ability to communicate effectively across teams.
  • You are a Self-starter - able to work independently and in a team environment.
  • Experience in Digital Advertising is a big advantage. 
  • BA or BS required.

 

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Technology we use

  • Engineering
    • GolangLanguages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • Salesforce ApexLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQuery UILibraries
    • ReactLibraries
    • DockerFrameworks
    • HadoopFrameworks
    • JupyterFrameworks
    • KafkaFrameworks
    • KubernetesFrameworks
    • Node.jsFrameworks
    • OAuthFrameworks
    • SparkFrameworks
    • BigQueryDatabases
    • CassandraDatabases
    • ElasticsearchDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWS (Amazon Web Services)Services
    • Google CloudServices
    • Microsoft AzureServices

Location

Outbrain’s New York City office is our company headquarters and the heart of Outbrain’s culture. NYC is where our company was founded and is still led by those original founders today. We recently moved into a brand new office in the beautiful and lively Flatiron District.

What are Outbrain Perks + Benefits

Outbrain Benefits Overview

86% of our employees rank our Work Life Balance as excellent, according to our February 2022 Engagement Survey. Don't believe us? Check out our reviews and real employee testimonials. We accomplish this through our impact driven culture. We focus on getting things done instead of where or when it gets done. With a hybrid working model, we work how it best suits us - we come to the office for collaboration and stay at home to focus and re-energize. It's not uncommon to see a cat, dog, or infant Outbrainer pop up in a Zoom call - in fact, it's encouraged.

Culture
Volunteer in local community
Partners with nonprofits
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
Flexible work schedule
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Team workouts
Mental health benefits
Financial & Retirement
401(K) matching
Company equity
Employee stock purchase plan
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours

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