Account Based Marketing (ABM) Manager

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About Us

Riskified empowers merchants and shoppers to realize the full potential of eCommerce by making it safe, accessible, and frictionless. Our global team helps the world’s most-innovative eCommerce merchants eliminate risk and uncertainty from their business. Merchants integrate Riskified’s machine learning platform to create trusted customer relationships, driving higher sales while reducing costs. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for global brands and fast-growing businesses across industries, including Wayfair, Wish, Peloton, Gucci, and many more. We're privately funded and VC backed, and our recent Series E round raised $165 million with a valuation in excess of $1 billion.

About the Role

Riskified is looking for an innovative Account-Based Marketing Manager to join our growing ABM team. In this role you will develop, execute and optimize ABM programs in collaboration with business development, sales, product SMEs and others in marketing that drive awareness and engagement and generate pipeline and bookings within key accounts.

The ideal candidate is a data-driven B2B marketer with a proven track record in building and managing highly targeted marketing programs and is adept at regularly analyzing program effectiveness to find ways to optimize program outcomes.

What You'll Be Doing

  • Partner with Sales and BD teams and develop targeted programs that drive demand in key accounts to engage champions, decision makers, and other account stakeholders
  • Own program execution including strategic planning, goal setting, budget, list management, follow up and reporting
  • Gather intelligence on target accounts, including account profiles, relevant business needs and new contacts, and use information to prioritize and design ABM campaigns
  • Partner with product marketing and content teams to create targeted messaging and content that engages accounts based on account intel, vertical, relevant use cases and personas
  • Deploy an integrated multi-channel programs approach that includes both on- and offline activities such as email, direct mail, display, account-based advertising, social, and virtual or in-person events
  • Provide sales training, tools and support including the creation of BDR email copy and scripts in support of campaigns; educate the team on ABM best practices
  • Track and analyze results to show program effectiveness and continually refine for optimal ROI

Qualifications

  • 5+ years managing enterprise B2B marketing programs, with a focus on ABM strategies
  • Ability to lead with a digital first mindset and leverage data-driven digital marketing technologies in demand creation
  • Detail oriented with strong project management skills, balanced with the ability to think strategically
  • Excellent relationship management skills with ability to build rapport, influence and deepen relationships with stakeholders, especially with sales
  • Knowledge and understanding of marketing tools, processes, and execution of workflows in order to define, track, and report KPIs for ABM activities
  • Strong written and oral communication skills
  • Metrics driven with demonstrated analytical skills

Life at Riskified

We are a fast-growing and dynamic startup with 600+ team members globally. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

COVID-19 Update:

  • Our NYC team is currently working remotely. If anyone prefers to work in our office, we’re happy to offer an option to do so safely.
  • When the situation improves, we’re looking forward to adapting a hybrid of remote and in-office work for all our team members.
  • We’re growing at a rapid rate and have transitioned all our interviews to Zoom.

Some of our NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, fully-stocked kitchen, team events, happy hours, birthday celebrations
  • Yoga, pilates, soccer league, wellness classes 
  • Wide-ranging opportunities to volunteer and make an impact in local communities 
  • Commitment to your professional development with global onboarding, sales bootcamp, skills-based courses, full access to Udemy, lunch & learns 
  • Awesome Riskified gifts and swag! 

In The News

Fortune Magazine: 25 Best Workplaces in New York

Announcing Riskified's $165M Funding Round

Inc Magazine: Best Workplaces 

Built In NYC: 100 Best Workplaces

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Calcalist: Riskified is the Most Promising Startup

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

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Technology we use

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Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

What's something quirky about your company?

At Riskified, I can be proactive in my own development and seek out precise resources. For example, I purchased a few books on subjects that I was researching and participated in paid webinars and different conferences to learn about my domain. My managers support me with those initiatives.

Anna

Payment Fraud Product SME

How do you collaborate with other teams in the company?

Riskified is built on collaboration. Nothing happens without constant engagement, and it makes sense right? We offer products that resonate with our customers and that can only happen if we listen to each other. On any given day, I could be chatting with our sales, AM, legal, finance, product teams—you name it. It’s one of the things I enjoy most!

Revathi

Corporate Development & Strategy Associate

How does the company support your career growth?

The collaborative nature here is the best that I’ve ever experienced. People are really looking to do everything they can to make sure that we’re able to solve problems as quickly as possible for our merchants. My job is made so much easier by having such a quick reaction time internally and so much support from leadership.

Guthrie

Enterprise Account Manager

What unique initiatives do you have that encourage innovation?

There’s a wealth of resources. Something unique is that Riskified partners with employees as subject matter experts who act as instructors to spread knowledge and teach materials across different departments. They work with our learning and development team to define program content based on priorities of the business.

Lily

Senior Data Integration Engineer

How would you describe the company’s work-life balance?

I’m able to achieve work-life balance because my team trusts me to have autonomy. Each person on the team has the authority to define how to focus their work and the parameters for success. That’s why I’m able to prioritize providing clients with high quality work while also making room to enjoy life in the new city I moved to.

Alderik

Data Analyst, Merchant Health

What are Riskified Perks + Benefits

Riskified Benefits Overview

Healthcare - Full medical, dental, and vision insurance from your first day
Equity - Equity options for all employees
Financial Benefits - 401(k) + matching with immediate vesting, commuter benefits
Professional Development - Customized training courses, company-wide learning, volunteering opportunities
Snacks and More - Fully stocked kitchen with healthy snacks, catered lunch, lunch stipend, weekly happy hours
Celebrations and Activities - Team events, birthday gifts, yoga, pilates, soccer, basketball, and more

Culture
Volunteer in local community
Riskified offers quarterly volunteer activities for its employees which include food pantries, park cleanups, & more. In addition, we also host in office workshops for local schools in the community.
Partners with nonprofits
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Employee-led culture committees
Hybrid work model
In-person all-hands meetings
Riskified has monthly global team meetings, where we join together, both in person and on zoom, to listen in on the latest updates and ask any questions that are top of mind.
Flexible work schedule
Riskified offers a flexible work schedule and also runs on a hybrid model of 3 days in office and 2 days working from home.
Remote work program
Employees are able to work remotely 2 days a week.
Diversity
Documented equal pay policy
Mandated unconscious bias training
Unconscious bias training is included in our interview training for all employees participating in the interview process.
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Riskified employee resource groups, include Women at Riskified and RiskiPride. All groups have the opportunity to both host and attend events in the community.
Hiring practices that promote diversity
Interview training focuses on diversity & inclusion training to ensure we maintain a fair and equal hiring process.
Diversity recruitment program
The recruiting team dedicates time to focus on diversity sourcing and screening. Recruitment partners with hiring managers and interviewers to select the right candidate from a diverse pipeline.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Both short and long term disability insurance can be available to employees.
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
We offer weekly yoga sessions via zoom so employees can join from the office or their home. We also participate in recreational sports including soccer and basketball.
Mental health benefits
Riskified covers 3 therapy sessions for every employee, as well as unlimited access to a personal care navigator and wellness exercises that have self-guided content.
Wellness days
Riskified employees are given 8 sick and mental health days per year.
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Pay transparency
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Company sponsored family events
Fertility benefits
Vacation & Time Off Benefits
Generous PTO
Riskified offers employees 20 pto days, with the ability for up to 10 to roll over from the previous year.
Paid volunteer time
Employees are able to participate in volunteer activities and are allowed up to 4 hours per month to volunteer on company time.
Paid holidays
Paid sick days
Riskified employees are given 8 sick and mental health days per year.
Flexible time off
Company-wide vacation
Twice a year, Riskified has a company wide recharge weekend where all employees are given a 4 day weekend.
Office Perks
Commuter benefits
Company-sponsored outings
Riskified sponsors quarterly team outings where departments are able to go to team dinners, sporting events, mini-golf, or another activity of their choice.
Free snacks and drinks
Our office has a fully stocked kitchen on each floor stocked with snacks, coffee and more.
Some meals provided
Employees are given a weekly allowance to order meals and there are occasional catered lunches from local restaurants.
Company-sponsored happy hours
Riskified has happy hours in office where employees gather for food and a variety of alcoholic and non-alcoholic beverages.
Pet friendly
Our office is dog friendly and stocked with toys and beds.
Recreational clubs
Employees are able to participate in sports leagues such as soccer and basketball.
Fitness stipend
Riskified offers a reimbursement of $200 per 6 month period for fitness membership dues.
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications
Personal development training
Virtual coaching services

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