Account Director E-Mail Acquisition

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Fluent is looking for an experienced email acquisition expert to join our team in New York. The Account Director will work cross functionally to grow Fluent’s email-based revenue stream with both new and existing clients. This is a client-facing, strategy driving role that heavily focuses on analytics, relationships and results.

Responsibilities:

  • Creates innovative strategies that can be applied to multiple accounts simultaneously to drive both value to Fluent and our Clients.
  • Develops relationships with C-level stakeholders, internally and externally.
  • Responsible for proactive client review and planning, including preparation and presentation of QBRs and account plans for Fortune 500 clients.
  • Identifies opportunities to scale campaigns and monetize unsold inventory.
  • Collaborates closely with Sales to coordinate a go-to-market strategy and identify opportunities.
  • Brings thought leadership and suggestions to Marketing to elevate our collateral.
  • Builds and leads a high-performance team empowered to autonomously maximize their respective books.
  • Exhibits strong cross team collaboration/solution mapping and sets initiatives to support broader business vision and strategy.

Competencies:

  • Organization & Planning: Plan, organize, schedule and budget in an efficient productive manner. Focuses and aligns the team on key priorities.
  • Analytical Skills: Able to structure and process qualitative or quantitative data and draw insightful conclusions from it. Exhibits a probing mind and achieves penetrating insights.
  • Attention to Detail: Ensures that all work presented is accurate and details are not missed.
  • Persistence: Demonstrates a tenacity and willingness to go the distance to achieve results.
  • Communication: Articulately speaks and writes to drive clear communication.
  • Persuasion: Able to influence, engage and motivate others to pursue an aligned course of action
  • Employee Development: Coaches people to drive performance and prepare them for future roles.
  • Solution Focused: Exceptional problem-solving abilities.

Requirements

  • 3-5 years of agency, CRM, or email Marketing experience
  • Experience managing enterprise accounts
  • Experience working with C-Suite and Executive levels of management
  • Proficient in Microsoft Excel & PowerPoint

Benefits

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition we offer a fully stocked kitchen, catered breakfast and lunch, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

  • Competitive compensation
  • Ample career and professional growth opportunities
  • Health, dental, and vision insurance
  • Pre-tax savings plans and transit/parking programs
  • 401K with competitive employer match
  • Volunteer and philanthropic activities throughout the year
  • Educational and social events
  • The amazing opportunity to work for a high-flying performance marketing company!

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

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Technology we use

  • Product
  • Sales & Marketing
  • People Operations
    • Google AnalyticsAnalytics
    • CanvaDesign
    • FigmaDesign
    • IllustratorDesign
    • MiroDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • NetsuiteCRM
    • HubSpotEmail
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

300 Vesey Street 9th Floor, New York, NY

An Insider's view of Fluent, Inc.

What are some social events your company does?

Fluent strives to create opportunities for our employees to connect. we are proud to host over 30 events a year for our team members! some team building activities include our annual scavenger hunt and field day, which are easily our two most popular get-togethers. everyone loves a little friendly competition!

Evyn

Senior Manager, Office & Culture

How does the company support your career growth?

"I’m proud to say that I’ve been with Fluent for over 6 years. Fluent empowers all employees to share thoughts, suggestions, or ideas to propel the team forward and provides us with resources to efficiently complete our core responsibilities. Moreover, the team stresses the importance of family and encourages a healthy work-life balance.

Daniel

Network Development Manager

What are Fluent, Inc. Perks + Benefits

Fluent, Inc. Benefits Overview

We know that a well-balanced employee succeeds dually in their career and in life so we set our people up for success through the following core benefits:
Health + Wellness
Work-Life Balance
Rewards + Retirement
Growth + Development
Camaraderie + Fun

Culture
Volunteer in local community
We organize company-wide community service days, and regularly come together as a team to help those in need.
Partners with nonprofits
We’ve always been strong believers in paying it forward. Our people are generous, compassionate, and eager to make a real impact. We match employees' donations to causes they value and support.
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Employee resource groups
Hybrid work model
In-person all-hands meetings
Our beautiful HQ in downtown NYC offers an amazing backdrop for weekly catered lunches, celebratory gatherings, and quarterly all-hands meetings.
Employee awards
Flexible work schedule
We encourage our people to take the time they need for themselves and their loved ones so they can equally support the demands of their personal lives while maintaining high levels of performance.
Remote work program
Diversity
Mandated unconscious bias training
Diversity employee resource groups
Our dedicated Diversity, Equity, and Inclusion (DEI) team creates opportunities for connection, education, and service that drive reflection, empathy, and positive change at Fluent.
Hiring practices that promote diversity
We constantly strive to make Fluent a more inclusive and compassionate place to work, offering training and pointers for interviewing with non-bias.
Diversity recruitment program
A diverse workforce begins with recruitment. Our people team consciously brings forward candidates through unique channels to ensure a pool of diverse candidates.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Transgender health care benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Fertility benefits
Vacation & Time Off Benefits
Unlimited vacation policy
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Our kitchen is always stocked with snacks, coffee, tea, and alcoholic beverages for that 5 o'clock moment.
Some meals provided
With a hybrid work model, our office caters lunch twice a week, Tuesday + Thursday when people are in our HQ.
Company-sponsored happy hours
Mother's room
Professional Development Benefits
Job training & conferences
Through management approval, staff can attend industry conferences to keep themselves abreast of changes in their field or the industry.
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
We offer a mentorship program once a year to allow staff to make progress on their skills, productivity, career path, or whatever else they may be looking to optimize.
Online course subscriptions available
Paid industry certifications

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