Account Director

| Greater NYC Area
ABOUT THE ROLE 
The Account Director role is meant for exceptional performance digital marketers who love driving performance, guiding account teams and orchestrating growth for top advertisers. This individual relishes managing large client relationships, as well as guiding digital paid media strategy with a heavy emphasis on paid search. This person will be responsible for the cross-channel integration and strategic activation of channels such as (but not limited to) search, shopping, social, display, video, ecommerce, and affiliate. You’ll be working at the intersection of online advertising execution and fast start up growth. 
We are looking for someone with a passion for digital marketing who wants to join a fast-growing, fun digital agency that is hyper-focused on client performance and ROI. The ideal candidate is confident in their ability to drive improvements in account performance, but also to manage and develop some of our awesome talent. 

Client & Team Revenue Oversight:

  • Serve as the main point of contact and client team lead for 2-4 larger MT clients
  • Manage 2-6 dotted line reports (Analysts and Account Managers) across each account
  • Revenue & retention responsibilities for your accounts
  • Serve as the main point of contact and manage the client relationship
  • Drive overall account strategy, forecasting, and planning for your team
  • Analyze performance data and KPIs
  • Lead expansion into new digital paid media channels to facilitate growth

Qualifications:

  • 5+ years of paid performance digital marketing experience
  • Experience directly managing either paid search or paid social advertising efforts
  • Experience forecasting and allocating digital marketing budgets across channels
  • Strong data analytics and strategy background, including experience using Google Analytics
  • 1+ Year in a supervisory role directly overseeing other digital marketing professionals
  • Experience presenting digital marketing strategy to C-Suite and executive audiences
  • High-level Excel proficiency
  • Time and project management skills
  • Not afraid to get in the weeds, but still able to see the trees, forest, and ecosystem
  • Exceptional communication skills & interpersonal skills
  • 4 year college degree or equivalent work experience 

Not a Must, but a Plus:

  • Directly managed paid search or social budgets of $200,000+ in monthly ad spend
  • Exposure to paid search, paid social, display and remarketing efforts
  • Comfortable optimizing toward back-end metrics from a CRM such as Salesforce

Why You Should Apply:
You will also have a large impact on client outcomes. Many of our clients rely on us to guide everything from goal-setting to budget levels to website re-design. You will lead the show across channels.
- Speaking of clients, we have some great ones. We work with enterprise clients across all verticals. You will be the face of the organization for these clients, with involvement in larger multi-channel QBRs and pitch meetings.
- We don't just talk the talk when it comes to culture, we walk the walk. MT is consistently ranked by Entrepreneur and Inc Magazine's best places to work.
ABOUT METRIC THEORY
Metric Theory is one of the fastest growing digital marketing agencies headquartered in the Bay Area, with offices across the country. Founded in 2012 as a team of six, MT has grown into a 150+ company and a respected competitor in our industry (see awards below). We are committed to empowering employees and promoting self-awareness, teamwork, empathy, and proactiveness throughout our organization.
Most Recent Notable Awards:
Search Engine Land Agency of The Year in 2019
Digiday Worklife Award in 2019
Adweek 100: Fastest Growing Agencies in 2019
Inc. 5000 Fastest Growing Companies in 2017, 2018 and 2019
Inc. Best Workplaces 2017, 2018 and 2019
Denver Business Journal's Best Places to Work 2017, 2018 and 2019
#7 in Entrepreneur's Top Company Cultures 2018
Why We’re Frequently Ranked a Best Place to Work:
· Tireless focus on culture, values and inclusion that unites everyone around common goals and shared principles
· Openness to new ideas that affords employees the opportunity to make a difference on day 1
· Frequent 360-degree feedback that pushes everyone to get better together
· Universal eagerness to help each other without the expectation of anything in return
· Conscious focus on learning & professional development at all levels of the organization
· Generous and flexible paid time off, volunteer time off and an unlimited opportunity to work from home
· Excellent benefits including medical, dental & vision coverage, 401(k), monthly gym stipend, parental leave and pre-tax commuter benefit

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Technology we use

  • Product
    • Google AnalyticsAnalytics
    • AsanaManagement

Location

Located near Battery Park in FiDi, you can travel by subway or ferry to our office. This historic neighborhood has plenty of bars and restaurants!

An Insider's view of Metric Theory

What are some social events your company does?

Our offices love to celebrate with each other! From quota celebrations to new hire lunches to charity events. In the NYC office, you can find us taking boat cruises around the city, seeing comedy shows, or hitting the bowling alley. We’re a lively group that loves to experience new things (or head to our go-to spot for an impromptu happy hour).

Megan

Account Manager

How does the company support your career growth?

Metric Theory has supported my career growth from day 1. I began my career at MT as an analyst where they taught me all about SEM and digital advertising. It was a crash course and more detailed than what I had learned in school. Since then, they have been great at giving me goals & focus areas aimed at promoting me. They are always in my corner.

Kailee

Account Director

How do your team's ideas influence the company's direction?

Because we’re in the services industry, our product is our people. Culture is therefore incredibly important at Metric Theory to ensure our employees are happy and productive. Those who have a positive impact on culture, in addition to strong job performance, have the most success on our team. We value proactiveness, empathy, and self-awareness.

Barbara

Associate Director, Account Services

How has your career grown since starting at the company?

Since starting at Metric Theory, my career has grown because of the comprehensive analyst training program and the amazing and talented people I get to work with. Every team member I work with has encouraged me to think outside the box and has helped me improve my digital marketing skills, from simple execution steps or strategy optimization.

Kate

Account Manager

What are Metric Theory Perks + Benefits

Metric Theory Benefits Overview

Along with Health, Dental, and Vision insurance, we also offer 401k and wellness perks. We understand that life outside of the office is just as important as life at work. Metric Theory focuses on creating a work and life balance for our employees through flexible work from home hours. We also want to foster our culture of collaboration and team work through coffee chats, lunch and learns, company outings, etc.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Foosball, Shuffle Board, Video Games, Darts.
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks
Paid industry certifications
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