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Ad Operations Coordinator

| Greater NYC Area

Fluent is an established go-to partner amongst growth-minded marketers, creating meaningful connections between brands and consumers. Based on proprietary insights captured through engaging experiences, we provide real-world outcomes for our partners. Fluent delivers real value. For consumers this means cost savings, life improvements, entertaining and enriching experiences. For our brand partners, this means loyal & repeat customers, rather than just a one-time transaction. We collect insights which allow us to effectively build precise audiences of your ideal customers and deliver the right message, at the right time at agreed upon KPIs- all through a pay for performance model.

AD OPERATIONS COORDINATOR

We are looking for an Ad Operations Coordinator to complement the Account and Product Management teams while working creatively on both streamlining and improving Fluent’s core products internally. In this role, you will: execute campaign launches, analyze massive first-party datasets, capture audience insights, and test new product concepts to foster user engagement and maximize profitability.

You will oversee the implementation of targeting strategies for new campaigns, while also conducting analysis to improve strategies for existing campaigns. You will work cross-functionally with Tech, Product and Design on improving the user experience, while ensuring the objectives put forth by the client are met.

You should feel comfortable with numbers, and with taking on big projects crossing multiple departments.

RESPONSIBILITIES

  • Analyze data for opportunities to improve quality for our advertisers
  • Demonstrate a creative willingness to suggest and carry out new ideas to help evolve Fluent’s products and growing database
  • Utilize Fluent’s survey platform in the execution of campaign launches, the discovery of new sales opportunities, and the development of robust user profiles
  • Collaborate with Tech on the implementation of new reporting and functionality
  • Surface data to relevant teams in a way that is organized and impactful
  • Learn and thoroughly understand Fluent’s business objectives, including its array of product offerings, and be able to apply them internally
  • Support account management in solidifying client retention rates
  • Participate in campaign launches, including targeting and strategy
  • Detect and troubleshoot any problems with live campaigns, such as setup issues and quality concerns
  • Identify areas for growth within accounts

Requirements

  • Comfortable working with data and analyzing in Excel
  • 1-3years of professional experience at a media, tech or digital marketing company
  • Naturally curious and demonstrates a willingness to learn the technical and strategy sides of the business while contributing to growing initiatives
  • Microsoft Power BI, or other data visualizations software experience a plus
  • Highly proactive, efficient and goal oriented
  • Natural desire to make things better
  • Communicates effectively through written and verbal methods
  • BA/BS degree

Benefits

At Fluent, we are proud of our high-performing team and highly-engaged culture. Our corporate headquarters are situated in the heart of Lower Manhattan and boast stellar views of the Hudson River, along with an in-house barista, game room, and fully-stocked refrigerators. We treat our employees to catered breakfast and lunch weekly and are known to host some of the best events – from our summer Scavenger Hunt to annual Field Day.

By supporting both personal and professional growth initiatives, we empower our team to learn, connect, innovate, and succeed. Fluent offers corporate She Runs It memberships and mentoring opportunities, as well as the chance to apply for a Fluent Dream Grant – a program designed to help our employees pursue their personal dreams and passions. Dedicated to serving our local communities, the Fluent team also participates in designated service days and monthly fundraising efforts.

Ranked as a Crain’s Best Place to Work in NYC six years in a row, Fluent is proud to offer the following:

  • Competitive salary
  • Ample career and professional growth opportunities
  • Open office space for team collaboration
  • Health, dental, and vision insurance
  • 401K with generous employer match
  • The opportunity to work for a high-flying performance marketing company!

Fluent participates in the E-Verify Program. As a participating employer, Fluent, LLC will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization. Fluent, LLC follows all federal regulations including those set forth by The Office of Special Counsel for Immigration-Related Unfair Employment Practices (OSC). The OSC enforces the anti-discrimination provision (§ 274B) of the Immigration and Nationality Act (INA), 8 U.S.C. § 1324b.

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Location

Open and collaborative space, views of the Hudson. Great location, near Fulton station, and the New Jersey ferry.

An Insider's view of Fluent, Inc.

What are some social events your company does?

Fluent strives to create opportunities for our employees to connect. we are proud to host over 30 events a year for our team members! some team building activities include our annual scavenger hunt and field day, which are easily our two most popular get-togethers. everyone loves a little friendly competition!

Evyn

Senior Manager, Office & Culture

How does the company support your career growth?

"I’m proud to say that I’ve been with Fluent for over 6 years. Fluent empowers all employees to share thoughts, suggestions, or ideas to propel the team forward and provides us with resources to efficiently complete our core responsibilities. Moreover, the team stresses the importance of family and encourages a healthy work-life balance.

Daniel

Network Development Manager

What are Fluent, Inc. Perks + Benefits

Fluent, Inc. Benefits Overview

At Fluent, we like what we do and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition to two fully-stocked kitchens, catered breakfast and lunch, and free workout classes on site, our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, working out, or planning parties, Fluent folks can be found participating in recreational sports leagues, networking with She Runs It, and bonding with across teams during quarterly outings to baseball games, fancy dinners, and pizza-making classes. And we have all the practical benefits, too…

-Competitive salary
-Discounted gym memberships
-Ample career and professional growth opportunities
-Open office space for team collaboration
-Health, dental, and vision insurance
-401K with generous employer match
-The amazing opportunity to work for a high-flying performance marketing company!

Culture
Volunteer in local community
Eat lunch together
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
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