Client Engagement Manager, Public Relations & Corporate Crisis Communications

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Who we are:

We are Dataminr, the leading company that turns social media into real-time, actionable alerts. Our ability to find and deliver information faster than any traditional source has completely revolutionized how critical, relevant and actionable information reaches the news, finance, public sector and corporate security industries.

We are one of the most exciting companies to work for and have been referred to as the “super tool of journalists and hedge funds” while also receiving numerous accolades from professionals in both the corporate security area and public sector. We’ve been named to CNBC’s Disruptor 50 list in 2014 and 2016, the Forbes FinTech 50 list in 2016, added to the AlwaysOn Global 250 Top Private Companies list and received an invitation to speak at the World Economic Forum.

Headquartered in New York City and over 300 employees, Dataminr provides a challenging and dynamic environment where everyone feels that they have the freedom to be innovative, impactful and influential. Our culture promotes team interaction, work-life balance and the sharing of information and ideas because it empowers us to do our best work and have fun. If you want to be a part of the most interesting and exciting high-growth tech company in New York, please keep reading! 

Who you are:

You are a passionate, smart and highly motivated professional who is excited about contributing to the success of our newly launched Public Relations and Corporate Crisis Communications sales vertical by working directly with our new clients. You possess a thorough understanding of the Public Relations industry, a strong track record of building and maintaining business relationships and are looking forward to the opportunity to foster client success in a fast paced startup environment.

Key Responsibilities:

  • Liaise directly with Dataminr clients to identify their most difficult problems; integrate Dataminr into their workflow and leverage the platform to address these challenges
  • Utilizing your background and expertise in the PR industry you will assist in shaping our newly launched vertical’s product offering and features to reflect our client’s needs
  • Become an expert on Dataminr’s platform; deeply understand open-source and social media analytics 
  • Demonstrate platform capabilities to senior corporate leaders, and support business development efforts across the PR and Crisis Communications sales vertical
  • Train and support new users on-site or through video teleconference
  • Gather client feedback and coordinate product development with the engineering and product teams
  • Forecast potential client use-cases and provide immediate support or remediation

Desired Skills & Experience:

  • Bachelor’s degree in a related field
  • 3-5 years of experience in PR, Corporate Communications and/or Crisis Communications
  • In-depth understanding of PR tools, social media and enterprise software/SaaS
  • Excellent verbal and written communication skills
  • Self-motivation and an ability to handle multiple competing priorities in a fast-paced environment
  • Software sales and/or software deployment experience is preferred
  • Must be willing to travel domestically as needed (approx. 10%)

Our offering of competitive benefits and perks include:

  • Company paid benefits for employees and their dependents, such as medical, dental, vision, disability and life
  • Flexible spending account to be used for out-of-pocket medical, transit, parking and dependent care expenses
  • 401(k) savings plan
  • Generous leave
  • Daily catered lunch
  • A kitchen fully stocked with snacks and beverages
  • Discounted Gym Membership

Dataminr is an equal opportunity and affirmative action employer. Individuals seeking employment at Dataminr are considered without regards to race, sex, color, creed, religion, national origin, age, disability, genetics, marital status, pregnancy, unemployment status, sexual orientation, citizenship status or veteran status.

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Location

You'll find our open-floor New York office just blocks away from Grand Central and Penn Station, complete with daily catered meals and a fully stocked kitchen.

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