The Role

We’re looking for a resourceful Community Strategist to manage, moderate, and grow BuzzFeed’s user base of community users and content creators.

You Will

• Apply BuzzFeed's Community standards, guidelines, ethics, and philosophy when advising users.
• Build relationships and handle user feedback.
• Monitor and use traffic data to encourage and give feedback to users.
• Promote posts tied to traffic and deploy and edit new frames.
• Make decisions on what to delete/ban.
• Work with Community Editors to identify and escalate more controversial posts.
• Send swag and prizes to users, build the top user base and work on strategies for retaining top users.
• Answer user feedback emails.
• Work with tech and product teams on tools and rewards/incentives for community users.
• Manage and moderate online Community forums (i.e. Facebook groups).
• Strategize and work on ways to keep users engaged and grow the user base.

You Have

• A love for working with users and fostering creativity in communities.
• A willingness to work across departments with other BuzzFeed organizations, especially the tech and product teams.
• Previous experience building and managing online communities preferred.
• Experience advising users on editorial suggestions.
• Experience connecting and building lasting relationships with users to keep them involved with the BuzzFeed Community.
• Interest in and knowledge of social media and digital publishing.
• Excellent written and verbal communication skills.
• 1-2 years experience in community management.

Life at BuzzFeed

At BuzzFeed, we believe our work benefits from the diverse perspectives of our employees. As such, BuzzFeed celebrates inclusion and is committed to equal opportunity employment. As a BuzzFeed employee, you can expect:

• A supportive, inclusive atmosphere on a team that values your contributions.
• Opportunities for personal and professional growth via work experience, offerings from our in-house Learning Team, Employee Resource Groups, and more.
• An attractive compensation package, including salary and equity.
• A generous and well-rounded benefits program featuring PTO and unlimited sick time, comprehensive medical benefits, a family leave policy, access to mental health platforms, retirement plans, gym and wellness discounts, and much more.
• No shortage of snacks, catered lunches, beverages, birthday treats... even leftovers from the Tasty kitchens in LA and NYC!

BuzzFeed is the leading independent digital media and tech company, delivering news and entertainment content to a global audience. We value experimentation, teamwork, inclusion, humble confidence. At BuzzFeed, you’ll work alongside inspiring colleagues to create tools, technology, and content that helps connect people all over the world.