Consumer Product Marketing Manager

| Greater NYC Area

About Us

Riskified is the AI platform powering the eCommerce revolution. We use cutting-edge technology, machine-learning algorithms, and behavioral analytics to identify legitimate customers and keep them moving toward checkout. Merchants use Riskified to increase revenue, prevent fraud, and eliminate customer friction. Riskified has reviewed hundreds of millions of transactions and approved billions of dollars of revenue for merchants across virtually all industries, including a number of Fortune 500 companies.

About the Role

We are looking for an energetic Product Marketing Manager with a proven track-record of creating highly successful, multi-channel launches to bring a new consumer payments product to market.
In this role, you will create compelling user experiences and devise creative strategies/campaigns to achieve viral growth. You will lead the execution of the product’s go-to-market strategy and take ownership of the market adoption and product usage metrics. We are looking for someone with experience marketing apps to consumers and superior management skills who thrives in a fast-paced high-growth culture. You should be ambidextrous in your ability to work as effectively with product management and design as you do with marketing and customer support. If having a tangible business impact invigorates you, and you are committed to setting the standard in your work, then this is the place for you.
The ideal candidate will have real experience as a product marketing manager, or similar marketing experience at a technology company operating in the payments, eCommerce, or retail space.

What You'll Be Doing 

  • Plan and coordinate creative multi-channel marketing campaigns to promote product adoption, drive usage, and achieve category leadership
  • Own the product’s voice and success across the customer lifecycle, from driving awareness and acquisition through retention and winback
  • Closely monitor campaigns and user behavior to identify messages and features that are driving conversion and retention, and partner with the product manager to engineer new features that will further boost engagement and accelerate market share growth
  • Conduct ongoing analysis of competitors’ messaging and marketing strategies to ensure clear differentiation
  • Offer creative problem solving and analytical reasoning
  • Be a strong thought leader for your product, and Riskified’s overall product suite, both internally and externally, through analyst briefings, industry conferences, and the like

Qualifications

  • Real experience in product marketing or leading the growth strategy of consumer apps/technologies, preferably with a background in payments, eCommerce or retail
  • Experience in leading integrated, multi-channel, consumer marketing programs
  • Experience in influencer marketing
  • Track record of amazing customer experiences that deliver results
  • Digital-minded with strong understanding of mobile and social marketing platforms, and a creative approach to campaigns
  • Experience supporting market share growth in a highly-competitive, fasting changing space
  • Excellent communication skills (written, verbal, visual), both for internal audiences and customer-facing messaging
  • Strong analytical skills, with proven capabilities interpreting data and qualitative research and distilling insights into actionable key takeaways
  • Adept at influencing peers and managers, and building consensus in an ever-changing, fast-paced environment
  • Effective partner to all functions from R&D and product to customer support and marketing
  • Bachelor’s degree or related experience, MBA preferred
  • Self starter, quick learner, with sharp business acumen
  • Flexible, you can handle challenges while maintaining your cool and sense of humor
  • Pragmatic marketing experience preferred, but not required

Please include communications and campaign samples with your application. 

Life at Riskified

We are a fast-growing and dynamic startup with 350 team members between our offices in Tel Aviv and New York City. We value collaboration and innovative thinking. We’re looking for bright, driven, and passionate people to grow with us.

Some NYC Benefits & Perks:

  • Fully-covered medical, dental, and vision insurance from your first day
  • Stock options for all employees, 401(k) + matching, commuter benefits
  • Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more

In The News

Fortune Magazine: 25 Best Workplaces in New York

Great Place to Work: Riskified

Crain's: Best Places to Work in New York City

BuiltInNYC: How Riskified Has Carried its Brand Across Continents

TechCrunch: Riskified Prevents Fraud on Your Favorite eCommerce Site

Riskified is deeply committed to the principle of equal opportunity for all individuals. We do not discriminate based on race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status, or any other status protected by law.

 
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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • .NETLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • ExpressFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • SQLiteDatabases
    • AWSDatabases

Location

220 Fifth Ave., New York, NY 10001

An Insider's view of Riskified

How do you collaborate with other teams in the company?

As an Integrations Engineer, I sit with multiple stakeholders - the Customer, Sales, Product, Data Integrity, & Go-Live, to name a few. Whether a merchant has a new problem for us to solve or we're launching a new product, we maintain close contact to ensure we're on the same page, & deliver the best product & experience to our customers.

Jonathan

Integrations Engineer

How has your career grown since starting at the company?

I've been given the opportunity to work on increasingly larger deals that continue to stretch me in new ways. I've been able to work directly with the executive team and contribute meaningfully to the business. I feel valued and challenged on a daily basis and look forward to continuing to grow my career with the company.

Merrin

Account Executive

How do you make yourself accessible to the rest of the team?

I have weekly 1:1s with my team & quarterly 1:1s with all employees and they know they can come to me at any time. Making myself accessible to my team & the rest of the company is extremely important in my role and will always be one of my top priorities. It is important for employees to know they have someone they can trust & go to for anything.

Lorrie

Director, People Operations

What’s the vibe like in the office?

The vibe at Riskified is equal parts hustle and fun. Everyone is highly supportive and collaborative, which builds a genuine sense of unity in the office while making it very encouraging for everyone to excel in their positions.

Add in the amazing NYC views, adorable office dogs, and a well curated kitchen and you truly feel grateful to be here.

Arun

Director of Integrations

What are Riskified Perks + Benefits

Riskified Benefits Overview

Some NYC Benefits & Perks:
Fully-covered medical, dental, and vision insurance from your first day
Stock options for all employees, 401(k) + matching, commuter benefits
Catered lunch, team events, healthy snacks, yoga, pilates, soccer league, and more

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Recreational Clubs
Professional Development Benefits
Job Training & Conferences
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