Content Marketing Manager

Mulberry is disrupting a $40B insurance industry by providing ecommerce retailers a seamless plug-and-play platform to offer product protection plans to their customers. We were founded by a team of executives who are passionate about ecommerce and building customer-first solutions. Our platform not only drives revenue for brands, but also improves customer experience and trust in warranty programs.
We are growing rapidly and are looking for an experienced, driven, and curious content marketer to join our marketing team. As a content marketing manager, you will craft, edit, produce, and optimize a wide range of creative projects to support our brand awareness and revenue goals. This content includes blog posts, ebooks, interactive resources, and any other creative ideas you’ll bring to the table. You’ll report to the CMO and lead the charge on the full content lifecycle, from strategy to execution to analysis.

What You'll Do

  • Build and manage our editorial calendar, serving as a prolific writer yourself and collaborating with internal and external writers to expand our company’s digital footprint, awareness, subscribers, and leads
  • Analyze our search engine performance and identify keyword rankings, setting and executing strategies to improve SEO results
  • Analyze content performance to make data-driven decisions around where to invest content marketing efforts
  • Act as our go-to editor for content across our marketing materials, media relations, and customer communications
  • Collaborate with internal and external teams to product and promote effective content
  • Build and manage the company’s social media profiles and presence, creating shareable content, engaging with our audiences, and growing our reach
  • Stay up-to-date with the latest industry trends and serve as an evangelist for the company and industry through thought leadership, blogging, and social media

What We're Seeking

  • The ideal candidate will have 3-5 years of experience in a content marketing role, plus:
  • Content Star: Amazing written and verbal communication skills, plus masterful editing skills. A creator at heart, you have experience producing stellar content for the web.
  • Eternal Learner: Smart and curious, able to learn quickly, and move fast. You’re always looking to grow yourself and improve.
  • Get Stuff Done: Dedicated, focused, and good at seeing things through to completion. You don’t shy away from hard work, you thrive on a challenge.
  • Analytically-Minded: Data-driven, turning to evidence and thoughtful analysis to make decisions.
  • Detail-Oriented: With great power, comes great responsibility. That means we need to trust you to catch the details and not drop the ball.
  • Collaborative Nature: Great ability to build connections across teams, bring a team-first attitude, and collaborate effectively.
  • Industry Experience (ecommerce, fintech, or insurance) a major plus
  • Technical Skills (HubSpot, SEMrush, HTML, etc.) a major plus

Benefits & Perks

  • Competitive compensation package, including equity
  • Full benefits package, including 401k
  • Unlimited PTO
  • Strong, vibrant, and fun culture with lots of virtual gatherings!
  • Ongoing training and development

To Apply: Include 2-3 writing samples (links or documents) along with your resume.
This position is remote based and candidates can be located anywhere in the US. All candidates must be authorized to work in the United States

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlaskFrameworks
    • Apache AirflowFrameworks
    • Neo4jDatabases
    • RedisDatabases
    • MixpanelAnalytics
    • FullstoryAnalytics
    • InVisionDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • AirtableManagement
    • SalesforceCRM
    • SalesloftCRM
    • IntercomEmail
    • SendGridEmail

Location

229 West 36th Street, New York, NY 10018

An Insider's view of Mulberry Technology

What’s the vibe like in the office?

The Mulberry office is the epitome of work hard, play hard. Everyone is hands on in getting things done, all ideas are welcome and learning is always encouraged. But there’s always time for a laugh and they make sure we have plenty of opportunity to connect with each other and understand the “bigger picture” we contribute to.

Christine

Partner Success Manager

What does your typical day look like?

Mornings are for black coffee & reading. We start the day with creating new features while other times we address feedback. Being in a product-driven environment, I work in our customer application by constantly improving to provide polished & effective tooling. The team is great, we crack many jokes and have plenty of fun in our new challenges.

Eloy

Frontend Engineer

How does the company support your career growth?

I made the transition to the startup space two years ago. In the last two years, Mulberry has given me the opportunity to grow both personally and professionally. Furthermore, I have learned how to work in a fast-paced environment, work cross-functionally, and work with a diverse group of people.

Gina

Operations Associate

What is your vision for the company?

Mulberry is building the trust-layer for commerce. We help digital platforms grow loyalty (and revenue) by seamlessly embedding extended protection into their customer journey. With Mulberry, anyone can offer up to 10 year product insurance as an add-on online, while giving customers a best-in-class claims filing experience.

Chinedu

Founder & CEO

How do you empower your team to be more creative?

I have always believed that sales is an art first, a science second. While sales is metrics and strategy driven it also requires creativity to succeed. I push my team to rely on the facts but to always make sure they are asking themselves the “5 w’s” (who, what, when, where and why) to drive innovation.

Ashley

Co-founder & Head of Growth

What are Mulberry Technology Perks + Benefits

Mulberry Technology Benefits Overview

Here are some of the benefits + perks of working at Mulberry:
-Competitive Salary
-1:1 ongoing training and career development
-Equity
-Medical, Dental, & Vision Health Benefits
-Unlimited Paid Time off
-Strong, vibrant, and fun culture, with lots of virtual outings and team building events!

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Mulberry has a culture council that comes together bi-weekly to plan and execute company-wide events that promote our values and culture. Most recently we hosted a game night!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Team workouts
Mulberry's team fitness initiatives include weekly team workouts and run challenges.
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker.
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Happy Hours
Home Office Stipend for Remote Employees
Professional Development Benefits
Lunch and learns
Promote from within

Additional Perks + Benefits

Although we aren't in a physical space at this time all of these perks are geared towards connecting our employees regardless of distance. Our goal is to strengthen our culture and keep the spirit of Mulberry alive!

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