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Unqork
We work with enterprise clients to radically accelerate software development.
New York, NY

Director, Community Management at Unqork (Greater NYC Area, NY)

| Greater NYC Area
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Unqork is the no-code platform that's pioneering a new way for companies to build, deploy, and manage complex, enterprise-grade applications without writing a single line of code. Our no code solution is transforming the way in which Fortune 100 companies are creating and delivering software.

Gary Hoberman, former CIO of Metlife, founded Unqork in 2017 with a team of hand-picked industry professionals. Together, we are creating a massive paradigm shift in the way software is built. If you want to have a hand in defining the future of application development, we want to hear from you.

Our technology is great, but our team is what makes Unqork world-class. We seek atypical individuals who are excited to tackle massive problems at scale.

The Opportunity:

The Director of Community Management is responsible for developing and expanding on Unqork’s community of users. This role will cover user acquisition, retention, and engagement -- ultimately creating an active circle of Unqork advocates. 

  • Assess and expand upon Unqork’s current community tools
  • Manage and grow user community social channels 
  • Build a world class community of passionate Unqork users 
  • Institute knowledge creation and management processes that scale
  • Work cross-functionally to discover, curate, and publish helpful content and resources
  • Foster creation of Unqork experts
  • Manage and support an online space for Unqork users 

What we’re looking for:

  • 5+ years of experience as a Community Manager in a fast-paced tech start-up 
  • Strong software and SaaS background 
  • Experience curating content for developer communities 
  • Effective communicator 
  • Strong thought leadership and opinion in this space 
  • Ability to work with significant autonomy; define and execute a plan to achieve overall strategic goals and metrics

Bonus:

  • Experience with software company community development in international markets

Unqork is an equal opportunity employer, and proud to be committed to diversity and inclusiveness. We will consider all qualified applicants without regard to race, color, nationality, gender, gender identity or expression, sexual orientation, religion, disability or age.

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Where we are

We’re located in Union Square West: great food, a block away from the park, and a short walk to all the major trains.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • JavascriptLanguages
    • PythonLanguages
    • TypeScriptLanguages
    • GraphQLLanguages
    • ReactLibraries
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • Google AnalyticsAnalytics
    • TableauAnalytics
    • FigmaDesign
    • MiroDesign
    • NotionDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • AirtableManagement
    • ProjectBoardManagement
    • DocuSignCRM
    • HubSpotCRM
    • LinkedIn SalesNavigatorCRM
    • SalesforceCRM
    • SendGridEmail
    • MarketoLead Gen
    • ZoomInfoLead Gen
    • Lead DataLead Gen
    • Leadership ConnectLead Gen
    • SlackCollaboration
    • ZoomCollaboration
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What are Unqork Perks + Benefits

Unqork Benefits Overview

Unlimited PTO
Gender Neutral Parental Leave
401k Matching
Student Loan Payback Program
Stipend Pay
Lifemart Benefits
Weekly company-wide meetings with Senior Leadership and special guests

Culture
Volunteer in local community
Opportunities to volunteer both locally and remotely through our ERSGs.
Partners with Nonprofits
Friends outside of work
Intracompany committees
We have a wide variety of ERSGs.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
30% female at the Executive level.
Unconscious bias training
Diversity manifesto
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Free Peloton membership through UHC.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Unqork provides employees with a 401(k) matching plan managed by Fidelity. We match 50% of contributions up to 6% of an employee's annual gross pay.
Company Equity
Equity is offered for all new employees and ongoing performance-driven equity grants.
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
In order to support our working parents with newly born, adopted or foster children, Unqork offers eligible employees up to 16 weeks of paid leave for all new parents.
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
We have Pacman and a ping pong table!
Stocked Kitchen
Happy Hours
Fitness Subsidies
Fitness perks offered through our medical provider.
Home Office Stipend for Remote Employees
Employees are given $2K annually on reimbursments.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Unqork has a student loan payback program.
Diversity Program
Lunch and learns
Unqork hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes career mentoring and leadership mentoring.
Time allotted for learning
Customized development tracks

An Insider's view of Unqork

How does your team reward individual success?

Our team is exceptional when it comes to rewarding individual success. The TA leadership honors hard work through promotion, praise and expressing gratitude. Also, our managers communicate transparently to help you achieve your goals. Most recently, we received gift cards and accolades for an outstanding quarter!

Catricia Smith

Senior Talent Acquisition Partner

How does the company support your career growth?

Being part of the team at Unqork means working with talented and dedicated individuals in a culture that fosters creativity, collaboration and personal growth. It's a pleasure working with such creative and dynamic individuals every day.

Valentina Berkovits

Sr Director, Customer Success

What unique initiatives do you have that encourage innovation?

As a leader, I encourage front line employees to voice their opinions and foster an environment that encourages mistakes while testing new ideas. Alternative points of views keep the workplace vibrant. This aligns with one of Unqork's core values: Fearless. Finally, I recognize and reward innovative ideas and provide feedback to improve.

Bert Amadi

SVP, Head of Platform Operations & Service

What's something quirky about your company?

Definitely the people! Unqorkers hail from all different backgrounds and places around the world and each person brings a unique perspective to work everyday. From funny slack channels to company weekly Stand-Up meetings (that are emceed by a different Unqorker each week), it certainly makes for a very fun work environment to sign onto!

Caroline Cannon

Manager, Marketing

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