Senior Manager of Marketing Operations

| Hybrid
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OWN, BUILD AND SCALE OUR MISSION CRITICAL MARKETING SYSTEMS.

Sisense’s marketing mission is to develop our brand, increase leads and build a world-class technical marketing engine. As our Marketing Operations leader you will build, maintain and optimize the marketing infrastructure. This includes the company website and other web assets, marketing automation platform, ABM platform, marketing analytics, marketing tool stack and budget. This is a highly cross functional role requiring both strategic and tactical execution, strong program management, and the ability to drive strong and focused marketing practices while evolving the marketing technology strategy.  Under your leadership Sisense will see direct revenue impact through operational excellence.

WHY YOU SHOULD JOIN OUR MARKETING TEAM:

Sisense’s VP of Marketing has a data-driven background that matches your experience and knowledge. She has led successful demand gen and product marketing operations teams at D&B, Orable, Salesforce and most recently Alteryx. This is a great opportunity to join an experienced B2B marketing team.

 

HOW YOU’LL RAMP:

Within your first week...

  • You’ll spend time with our Marketing, Sales, and Business Operations teams and get familiar with our systems and processes. You’ll use information gathered to construct a plan for your first 90 days at Sisense.

By Day 30...

  • Based on business results, you will start making recommendations to senior leadership on investment opportunities that will drive efficiencies in our marketing and sales processes. 
  • Write a roadmap of improvements and upgrades we can make to Marketo and Salesforce.

Day 60...

  • You’re working with your customers on the Marketing team to outline dashboards and reports and you’re working with our Analytics team to administer.
  • You’ve documented our evolving inbound lead flow and have made lead scoring upgrades if necessary.

Day 90...

  • You’ve migrated all email flows into Hubspot and are working with our Sales, Marketing, and Product teams on building a comprehensive email program at Sisense.
  • By now you’re a Sisense old-timer. You have a roadmap of improvements to current marketing systems you want to make and a roadmap of technologies we will need to invest in over the coming year.

WHAT YOU’LL DO:

  • Manage the marketing operations team, as well as various consultants.
  • Manage relationships with the Salesforce team as well as the analytics team to ensure data flow and integrity between systems. 
  • Oversee the creation and implementation of new initiatives based on business needs.
  • Be the liaison between marketing and operations departments
  • Analyze funnel performance and making performance improvement decisions
  • Create, analyze, and optimize marketing processes and promote efficiencies
  • Own the integration and maintenance of marketing software and infrastructure
  • You create documentation of marketing software processes and infrastructure
  • Train and support marketing staff
  •  

WHAT YOU'VE ALREADY ACCOMPLISHED

  • You have conducted analysis of marketing activities and processes, full understanding of marketing funnels
  • Experience implementing a marketing automation system and managing the flow of data with Marketo and Salesforce. 
  • You have digital marketing experience conducting advertising campaigns across social media and web properties like Facebook, Twitter, LinkedIn, and Google
  • You are systems oriented, and have experience working with cross-functional teams on system integrations.
  • Comfortable working with Google Analytics and have a strong understanding of how website tagging works.
  • Analytical and data-driven. You enjoy creating reports and dashboards. SQL proficiency desired.

ABOUT SISENSE:

  • We're a passionate, venture-funded team with more than 2000 customers, including Nasdaq,  GE Healthcare, Honda, Verizon, and Philips 
  • We believe strongly in a data-driven approach to all that we do. We're constantly measuring and optimizing everything about the business.
  • We have close relationships with our customers.
  • We’ve been recognized by Comparably, Glassdoor, and Gartner for our amazing company culture.
  • We have super high customer retention — better than best in class SaaS companies.
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Technology we use

  • Engineering
  • Sales & Marketing
  • People Operations
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • D3JSLibraries
    • jQueryLibraries
    • HighchartsLibraries
    • LeafletLibraries
    • ExpressFrameworks
    • Node.jsFrameworks
    • GraphQLFrameworks
    • apolloFrameworks
    • MobxFrameworks
    • RabbitMQFrameworks
    • Apache CordovaFrameworks
    • iOS SDKFrameworks
    • Android SDKFrameworks
    • IonicFrameworks
    • MongoDBDatabases
    • RocksDBDatabases
    • SeismicCMS
    • ConfluenceCMS
    • SalesforceCRM
    • MarketoLead Gen
    • SlackCollaboration
    • ZoomCollaboration
    • latticeProject Management

Location

1359 Broadway 4th Floor, New York, NY 10018

An Insider's view of Sisense

How would you describe the company’s work-life balance?

I've never had better work-life balance than I do here! We have a flexible hybrid work model that allows employees to take control of their own schedule. Sometimes I start my day late or schedule appointments around my meetings but then there are days I work until 8 or 9pm because I need to meet with Sisensers in APAC. I love the flexibility

Susanna

Global Diversity & Inclusion Manager

How has your career grown since starting at the company?

Coming from a smaller company, Sisense gave me the opportunity to work with a number of different tools and applications that I previously never had exposure to. My manager trusted me with projects that reached different areas of the business which allowed me to showcase what I’m truly capable of.

Dennis

Team Lead, IT Support

What is your vision for the company?

My vision for the company is to grow a diverse and professional community of builders who will moonshot their career and accelerate our growth. We strive to empower Sisensers to be their best selves and do their work!

Vicki

VP Culture & Communications

What kinds of technical challenges do you and your team face?

Delivering an effective BI solution requires data modelling, product customization, and our API to meet customer requirements. With quick access to dedicated R&D mission teams and loads of experience from colleagues, I know that everyone is committed to overcoming these technical hurdles, and this directly contributes to our customers' success.

Chad

Enterprise Business Intelligence Consultant

What are Sisense Perks + Benefits

Sisense Benefits Overview

Sisense Inc. offers a comprehensive benefits program to all eligible employees. Employees are eligible to enroll in the various plans on the date of hire, within 30 days of a qualified life event, or annually during the open enrollment period. We are confident that you will find this benefit package of great value to you and your family.

Medical, Dental and Vision plans, health savings account with employer contribution, flexible spending account employer paid long term and short term disability, employer paid Life Insurance and AD&D Insurance, additional Life and AD&D insurance options, 401K Plan w/ employer match, 10 Paid Holidays, unlimited PTO, first Friday after each end of quarter we “Come up for Air” (mandatory), Internal Meeting-Less Days, health advocacy, employee assistance program, generous employee referral program, free stocked kitchens, WellSense programs that include yoga, workout programs, etc to promote healthy/happy employees, discounted tickets (ticketsatwork), paid parental leave, pretax parking/commuter benefits (NYC), Paid Parking (AZ), Employee Experience Program that includes monthly/quarterly events like happy hours, employee outings, summer party, holiday party.

Culture
Volunteer in local community
Partners with nonprofits
We recently launched The Sisense Foundation that helps empower NGOs by providing them with our product for free! Color of Change, MyChoices Foundation and she codes; are a few examples.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Highly diverse management team
Mandated unconscious bias training
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Sisense's offers several Flexible Spending Accounts (FSA) through Wageworks. The programs are: Health Care FSA, Dependent Care FSA, and Commuter Benefits.
Disability insurance
Sisense's provides short-term and long-term disability.
Dental insurance
Sisense provides two options for Dental through Delta Dental: DHMO and a PPO.
Vision insurance
Sisense's Vision Service Plan is covered by VSP.
Health insurance
Sisense's health insurance plan is with Cigna and we offer three options, PPO, HSA - High, & HSA - Low.
Life insurance
Sisense offers employees who work 30 hours or more, basic Life Insurance and employees have the option to elect voluntary Term Life Insurance.
Wellness programs
Sisense's offers bi-weekly yoga classes and monthly mashups activities.
Team workouts
Mental health benefits
Sisense offers access to licensed professional counselors (health advocates).
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
We have Team Thursdays in our US offices that provide catered lunches.
Company-sponsored happy hours
Pet friendly
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program.
Online course subscriptions available
Customized development tracks
Paid industry certifications

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