Email Marketing Manager (US - Remote)

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At CreatorIQ, one of our core values is empathy; we believe in putting our team members first and focusing on our clients. Our mission is to create the premier cloud technology solution for global enterprises to manage & optimize influencer marketing campaigns at scale. We provide the platform for organizations to work with social media influencers as part of their marketing plan. We know we can only achieve this by committing to provide the best practices in product and software development. Our international partnerships include ABInBev, Airbnb, Amazon, Bumble, Calvin Klein, CVS, Disney, Mattel, Rakuten, Tiffany & Co, and many more. 

CreatorIQ is headquartered in Los Angeles, with offices globally in New York, Chicago, Miami, London and Ukraine. We believe in a hybrid first work environment and have representation across the world. You can work from home, the office or one of many co-working locations. We look forward to bringing people together several times a year in person, so some travel may be required.

Your wellness is important to us. We encourage you to schedule “off screen time” to focus and refresh. Go walk your dog, do yoga, or simply set aside uninterrupted time to yourself. Oh, and we will pay for that yoga class, fitness tracker or after workout massage! Want to take a breather and meditate on your favorite app? Use our corporate wellness program to cover the costs. CreatorIQ earned the title of Best Place to Work from BuiltIn in Los Angeles and New York City, was named a Leader by The Forrester New Wave™: Influencer Marketing Solutions and recognized by G2 as a Leader, Best Customer Relationship and Top 100 Fastest-Growing Products.

Email Marketing Manager

We are looking for an Email Marketing Manager to join our growing Marketing team. 

The ideal candidate for this role will be organized, analytical, and creative, with the ability to effectively shift and manage priorities in a continuously evolving environment. If you’re looking to join a team that’s passionate about marketing and approaches email strategy with both creativity and a data-driven approach, read on!

What you will do

  • Plan and execute on email marketing tactics across the prospect lifecycle based on targeting, segmentation, and engagement, for targeted nurtures
  • Mature CreatorIQ’s CRM marketing infrastructure, auditing existing CRM practices, operations and automations, and providing recommendations to enable a sophisticated CRM Marketing function
  • Grow CreatorIQ’s email database, working cross-collaboratively with the rest of the team, and identify trends for subscribers and ways to promote/grow it further
  • Manage email campaign execution across the organization including email nurture planning, targeting, and reporting. This role will primarily be responsible for developing and executing a robust email nurture strategy as it directly relates to paid media efforts, events (both virtual and in-person), and ABM.
  • Own the cold outbounding email strategy, content, tooling, and reporting for the Business Development function
  • Maintain and optimize integrations (mainly between Hubspot & Salesforce)
  • Work directly with the Head of Performance Marketing to develop automation and testing strategies across campaigns and execute build-outs
  • Identify gaps in email communications and opportunities for always-on initiatives
  • Responsible for email template creation, copy and ideas continuously A/B testing for improvement in conversion rates
  • Own and test for personalization, segmentation, and personas
  • Understanding of email compliance laws including CAN-SPAM, GDPR, CASL, etc
  • Drive continuous improvement across email key performance indicators, including deliverability, open rates, click-to-open rates, conversion rates, and revenue
  • Analyze and provide actionable insights on email list health, deliverability, timing, and frequency of email campaigns and automation

Who you are and what you’ll need for this position:

  • This role requires a deep knowledge of marketing automation systems (preferably Hubspot), advanced testing and optimization strategies, and producing high-quality campaign analyses
  • Someone who has experience with email database management and robust nurture strategies would be an asset
  • Experience in email copywriting, subject lines, and email best practices
  • Understanding of full-funnel marketing concepts and ABM
  • Strong knowledge of marketing automation, including maintaining integrations and experience with Hubspot & Salesforce
  • Strong analytical skills – experience keeping track of metrics and being able to report on them when needed

What will you get from us:

  • Work/Life Harmony:
    • Paid time off
    • Remote work with access to co-working facilities
    • Wellness programs to promote healthy work life balance
  • Whole Health Package: medical, dental, vision, life, disability insurance and we offer Supplemental health benefits for our UK employees.
  • Savings: a 401K (USA) plan to help you save for your future
  • Work From Home Stipend: to assist you in setting up a home office that works for you (or buy a new dog leash – your choice!).
  • Focus Fridays: Every other Friday through August 2022, the virtual office doors are closed for business. The intent is to give employees time off for themselves.
  • People: work with talented, collaborative, and friendly people who love what they do.
  • Development: utilize our learning platform, WorkRamp to get the training and tools you’ll need to become successful here from your first day with us.  And take advantage of our professional development stipend.
  • Surprise meal stipends: work from home won’t stop the enjoyment of a company-sponsored meal!
  • Fun: we host virtual events every month and weekly interactive company-wide meetings

We are an equal opportunity employer and value diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  We strongly believe that diversity of experience contributes to a broader collective perspective that will consistently lead to a better company and better outcomes. 

This is your role! Claim your interview spot by applying now!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • CSSLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • TypeScriptLanguages
    • D3JSLibraries
    • jQuery UILibraries
    • PandasLibraries
    • ReactLibraries
    • ReduxLibraries
    • CircleCIFrameworks
    • DockerFrameworks
    • GraphQLFrameworks
    • JupyterFrameworks
    • KafkaFrameworks
    • LaravelFrameworks
    • Node.jsFrameworks
    • ScikitFrameworks
    • TensorFlowFrameworks
    • TerraformFrameworks
    • AWS RedshiftDatabases
    • ElasticsearchDatabases
    • Microsoft SQL ServerDatabases
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • GitLabServices
    • Google CloudServices
    • Google AnalyticsAnalytics
    • LookerAnalytics
    • FigmaDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • Monday.comManagement
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration

Location

Our WeWork in Financial District is central to all major subway lines and boasts a wide range of tasty lunch spots, outdoor venues, and fun Happy Hour

An Insider's view of CreatorIQ

What are some social events your company does?

CreatorIQ does such a great job of getting the team together! In this remote world, so many of us come from all over and CIQ makes it a point to invite everyone. My favorite events include: a Zoom flower arrangement class, mini golf with the team, and learning how to properly play ping pong!

Demetrius

Senior Account Executive, Agency

What does your typical day look like?

My day starts with trainings. Then I review slack channels and emails. I continue my day by working on product solutions for the platform, doing research, brainstorming with the team, and writing down actual feature requirements. After lunch, close to the evening, I have several meeting to finish my day.

Oleksandra

Associate Product Manager

How does the company support your career growth?

Becoming an industry knowledge expert was a goal of mine when I first started at CIQ and our leadership team supported me with the resources and time I needed to achieve my goals. CreatorIQ also provided me a safe space to show up as my authentic self which was a game-changer. My manager was instrumental in fast-tracking my path to leadership.

Sasha

Director of Customer Success East Coast

How do you make yourself accessible to the rest of the team?

I make myself available by fostering a culture of transparency and reliability. If my team asks for something, I respond quickly to either address the concern or provide a timeline for doing so. I never put myself above my team—I make it clear that we're all in this together, and their time is every bit as valuable as my own.

Alex

Director of Content Marketing

How would you describe the company’s work-life balance?

I like to think my managers enforce the work-life balance that I have at CreatorIQ. We can manage our workloads as we see fit, which helps us create a work-life balance that works best. Collectively, the team also contributes to this, as we check in on each other to ensure that we are not overworked and have the support needed to be successful.

John

Sr. Implementation Manager

What are CreatorIQ Perks + Benefits

CreatorIQ Benefits Overview

We offer competitive salary & stock options, highly subsidized health benefits, standing desks, fully stocked kitchen, monthly cell phone stipend, regular happy hours, social events, and more, & dogs welcome!

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Team workouts
CIQ NY Run Club
Mental health benefits
Financial & Retirement
401(K)
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We provide up to 12 weeks of parental leave for the primary caretaker. CreatorIQ also provides 4 weeks of leave for the secondary caretaker.
Family medical leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Company sponsored family events
CreatorIQ sponsors family-oriented events annually.
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
CreatorIQ's pet policy is dog-friendly daily.
Recreational clubs
The company pays 75$ monthly stipend towards holistic health via ThrivePass (benefits including but not limited to: yoga studio/gym membership, massage, acupuncture, mindful app, activewear, ski lift
Fitness stipend
Home-office stipend for remote employees
$250 one time incentive
Professional Development Benefits
Job training & conferences
CreatorIQ offers employees professional development opportunities like the ability to attend job-related conferences and seminars.
Lunch and learns
Promote from within
Online course subscriptions available

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