Email Marketing Manager

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Company Description

At Expert Institute, we’re building the future of legal technology. Our cloud-based expert consulting platform, Expert iQ, empowers attorneys with the expertise and solutions they need to win.

We’re proud to support many of the nation’s most prominent law firms. Together with our network of 3 million+ subject matter experts, we’ve played a significant role in securing over $20 billion in recovered value. Over the past decade, we’ve worked on the most prominent cases, ranging from recent civil rights, Big-Tech, pharma, and major league sports-related litigation.

All of this happens through a SaaS-enabled model: our team is the fuel helping the expert engine run. We’re a team of researchers, medical doctors, client advocates, business development leaders, and technologists. As we roll out new Expert iQ features, expand our client base, and onboard new experts, we’re always looking for growth-minded individuals to join the team. 

We are searching for an Email Marketing Manager who will make a significant impact on the company’s digital marketing, and business development efforts as we continue to expand on a national scale.

Job Description

You are an email marketing professional who wants to make your mark on a rising start-up and help develop an email marketing strategy from concept to production. While you always take a data-first approach to goals-based optimization, you also have a deep creative streak, looking for ways to use innovative messaging and imagery to drive engagement. 

You are able to work seamlessly with contributors company-wide, and can speak the same language as graphic designers, front-end developers, and sales leaders to produce meaningful campaigns that align with broader business goals. 

Most importantly, you enjoy making your ideas reality in a fast-paced environment where your work can have a direct impact on the company as a whole.

WHAT YOU WILL DO

The Email Marketing Manager will work closely with other members of the team to design and maintain both internal and external campaigns.

  • Work with the marketing team to develop campaign strategies

  • Conduct analyses and implement meaningful AB tests to optimize newsletter, email blasts, and marketing automation drip campaigns

  • Execute day-to-day operational tasks supporting our email marketing program, from HTML troubleshooting to QA, and deployment

  • Closely partner and collaborate with sales and customer success teams on campaigns

  • Track performance of programs and build out reporting to inform executive-level decision making

  • Stay up to date on the newest tools and tactics in email marketing

  • Maintain exceptional quality across projects and schedules

Qualifications

  • 3-5+ years of experience in email marketing

  • Working knowledge of HTML

  • Familiarity with major email marketing platforms such as HubSpot, Pardot, Marketo, Mailchimp, SendGrid, or ChurnZero

  • Knowledge of CDPs a plus (Segment.io, Simon Data, Bloomreach)

  • Strong Excel skills

  • Experience making data-driven decisions using analytics, A/B testing, and campaign reporting and dashboarding

  • Understanding of email marketing best practices

  • Salesforce experience is a big plus

  • Excellent organizational skills and attention to detail

  • Ability to work independently and own projects through completion

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Sales & Marketing
    • CSSLanguages
    • JavascriptLanguages
    • SqlLanguages
    • HTMLLanguages
    • ReduxLibraries
    • Twitter BootstrapLibraries
    • Google Cloud SDKLibraries
    • Sequelize ORMLibraries
    • AngularFrameworks
    • ExpressFrameworks
    • PostgreSQLDatabases
    • SnowflakeDatabases
    • AWS (Amazon Web Services)Services
    • SalesforceCRM
    • Segment.ioCRM
    • MailChimpEmail

Location

The Financial District (FiDi) is the financial and historical heart of New York City. Our office is located right on Wall Street, with easy access to subway lines and ferries.

An Insider's view of Expert Institute

What are some social events your company does?

During my time at Expert Institute, I've been a part of some awesome social events. I've been able to admire the Statue of Liberty during a boat cruise, master the nuances of wine and cheese virtually, and receive expert advice during our golf outing. These sponsored events offer something for everyone and I get to know my colleagues even better!

Meredith

Associate Director, Medical Research Operations

What's the biggest problem your team is solving?

Every day, attorneys come to us to source experts to assist with their cases. Each case has unique challenges to overcome, whether it's the expert specialty, case theory, or jurisdiction requirements. Our team speaks with attorneys to learn more about their cases and experts in various industries to find the most suitable expert for these cases

Celia

Director, Multidisciplinary Research

How does the company support your career growth?

Although we all have recurring daily responsibilities, Expert Institute encourages us to grow and refine our skills by getting involved in different and new initiatives. Continually learning and exploring new ways to optimize processes and solve challenges is ingrained into the culture here at EI!

Jason

Manager, Strategy & Analytics

What is your vision for the company?

I envision the company expanding tremendously, keeping and growing its lead in the legal tech/services marketplace. In the years to come we'll remain the preeminent provider of expert access, while continuing to build out the best data & analytics on experts & intelligence on case types that help our clients achieve the best outcomes possible.

Bill

President

What are Expert Institute Perks + Benefits

Expert Institute Benefits Overview

Expert Institute provides generous benefits to all employees, as well as competitive salaries and bonus compensation. Our benefits include medical, dental, and vision insurance, commuter benefits, 401(k) with employer match, generous parental leave, as well as free snacks and after-hours activities.

Culture
Volunteer in local community
Expert Institute is a top fundraiser for the Making Strides Against Breast Cancer walk in MKE and is just one of several fundraisers EI participates in throughout the year!
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
Remote work program
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Pet friendly
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

At Expert Institute, you will surround yourself with great people that do great things together. Sports leagues. Happy hours. Volunteer work. Not to mention an intellectual atmosphere that makes every day a new experience.

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