Facebook Community Manager
Codecademy has helped over 45 million people learn to code. Join one of the most exciting technology companies in New York that is changing the way we learn.
Millennials are highly-educated, tech-literate, and mission-driven. Yet seven years after the great recession ended, nearly half of young university grads are underemployed, meaning they aren’t working jobs that require a degree. And the situation has only recently begun to improve. This year US students will graduate with $37,000 in debt, only to accept unpaid internships and part-time jobs.
Meanwhile, software is eating the world, disrupting first media, publishing, and entertainment, and now food, transportation, and travel, creating millions of new technology jobs that companies are eager to fill. By 2020 there will be a shortage of 1 million more tech jobs than computer science grads.
We can be the bridge. We can help this generation gain the skill to fill these jobs and enjoy happier, more fulfilling careers.
Join us.
Codecademy teaches the world the skills they need to upgrade their careers. Join our team and help us begin to launch and cultivate our presence on Facebook for all our pro, pro intensive, and free learners. This is a part-time, remote position.
What You'll Be Doing:
- Moderating & facilitating community discussions on Facebook to ensure community guidelines are upheld
- Promoting & supporting user engagement within our Facebook group
- Collaborating with internal teams to address all learner concerns or inquiries which arise within the Facebook group are adequately addressed
- Collaborating with content marketing to create & extend the brand voice through both proactive and reactive content
- Sharing insights from the community to help inform the team’s strategic and creative decision-making
What You'll Need:
- Experience using and leading community groups on social media
- Excellent written & verbal communication skills
- Ability to think on your feet and problem solving in collaboration with cross-departmental teams
- Working understanding & ability to speak about a technical product
- Prior experience in a customer-service oriented role (nice to have)
- Passionate about teaching the world to code
At Codecademy, we are committed to teaching people the skills they need to upgrade their careers. Codecademy aims to educate a richly diverse demographic of learners with our products and in order to accomplish this, we believe our team should reflect that rich diversity. Our company celebrates diversity in all of its forms-- race, gender, color, national origin, marital status, sexuality, religion, veteran status, age, ability, disability status-- and works to create an inclusive workplace where people of all backgrounds and beliefs are empowered to better their futures.