Global Head of Communications

| Greater NYC Area

Fiverr is seeking an entrepreneurial and dynamic Global Head of Communications to shape and execute storytelling and thought leadership initiatives across the organization that amplify Fiverr’s mission to change how the world works together. 


Responsibilities:

  • You would report to the Vice President of Brand Marketing while working closely with the Executive staff, including the CEO and other C-level executives to set and drive strategic direction for the company’s overarching communications goals including brand, product, community storytelling along with crisis management.
  • You’ll act as strategic lead directing high-level media strategy, brand messaging, and high stakes comms for Fiverr.
  • You would help ensure that Fiverr’s Communications department operates with a proactive and collaborative approach, building Fiverr’s influence. 
  • You would feel comfortable shifting between strategy and execution while handling a high volume of projects while acting as a strong ambassador of the brand internally and externally. 
  • You are highly organized, focused in the face of competing priorities, passionate about relationship-building and you thrive in a fast-paced, growing, and energetic environment.

Specific Responsibilities

Media Relations

  • Maintain targeted media relations experience across multiple industries, including niche industry expertise and ongoing, active reporter relationships.
  • Manage editing and writing responsibilities within the Communications team and with key stakeholders.
  • Manage crisis situations as they arise while also working to proactively avert future crises.
  • Manage thought leadership efforts from a corporate and discipline-specific perspective

Management and Stakeholder Counsel

  • Lead and inspire a team in media relations, crisis management, and organizational communications.
  • Forge strong connections with Fiverr’s internal and external stakeholders in order to encourage the most creative and effective outcomes.
  • Shape and help to operationalize Fiverr’s corporate narrative.
  • Develop external media relations plans in support of key programs and policies, including discovering opportunities to educate media and customers.
  • Generate strategic ideas and opportunities to expand Fiverr’s services beyond traditional public relations and the ability and desire to lead these ideas from conception to results. As a creative thought leader, you’ll see your wildest ideas turned into strategic campaigns. This position hosts weekly team brainstorms, reverse engineers virality, and maps out campaigns for Fiverr.
  • Lead and grow a multidisciplinary team with an established approach to day-to-day coaching and long-term talent growth and development.
  • Partner with the teams within the Brand Marketing department to maintain strategic alignment across all communications initiatives.
  • As the director or your team, you’ll be managing profitability, staffing matrixes, planning and budgeting. You’ll work closely with our VP, CEO and CFO to be supported in meeting these goals but you’ll also have tools in place to make decisions and track progress.


Short description:

Join Fiverr as our Global Head of Communications in New York!


Perks:

When you join Fiverr, you’ll become an important member of one of the hottest startups in the world. From day one you’ll be challenged to take risks, think big, and make an impact, while getting lots of love and support from the team. A few of the perks you’ll receive include: competitive salary, health, dental and vision care, an awesome work environment with a company that loves its employees, and the eligibility to participate in Fiverr’s stock option plan.


  • Bachelor’s degree or higher in PR, Communications, Marketing, or a related discipline.
  • 10+ years of experience in communications and internal communications, with a deep understanding of how to utilize communications to influence business outcomes.
  • Experience across the range of communication disciplines including media relations, crisis management, executive communications and internal communications.
  • You’ve personally come up out-of-the-box ideas, big and small, to introduce brands to new audiences that others had not yet thought of.
  • Have vision, thinking through where the brand lives in the world and what key messages and story devices help support that house.
  • Track record of building, leading, and inspiring high performing teams around a shared vision.
  • Skilled at building and protecting public trust.
  • Able to achieve results while dealing with ambiguity and change.
  • Experience using analytics to drive business and reputation outcomes.
  • Demonstrated ability to assimilate and convert high-level strategic information into clear, concise storytelling.
  • Strong project management skills.
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Location

Fiverr NY is located in the heart of downtown New York in the trendy Soho neighborhood. It's as vibrant and dynamic as our marketplace.

An Insider's view of Fiverr

How would you describe the company’s work-life balance?

I've been with the company for about 2.5 years, and it's been an awesome journey so far. I feel valued as a person, and they really respect the work-life balance. I had a baby eight months ago, and they totally get the importance of family. Their commitment to my success and happiness has me has made me a better employee.

Katherine

Senior Copywriter

What projects are you most excited about?

Fiverr is practicing what it preaches. We recently created a new exciting position, the Chief Digital Nomad. The candidate will be traveling across Asia and sharing stories about entrepreneurs in various locations. I’m excited for that content to start being shared

Liron

Sr. Marketing Manager

What are some things you learned at the company?

Since joining Fiverr I've had the chance to work on cutting-edge distributed systems, microservices architecture, a wide range of new languages such as Ruby, Golang and Python, and also experience the world of lean product development in the e-commerce space including AB testing, data-driven design, agile methodologies and high cadence innovation

Idan

Software Engineering Team Lead

How do your team's ideas influence the company's direction?

Fiverr is a bottom-up company, meaning the most effective ideas and initiatives are sourced from everyone. The company has a "North Star" KPI set yearly that aligns every team with one common goal. How to achieve that goal, and make an impact, is completely up to the teams, which fosters innovation and creativity.

Alex

Engineering & Product management Director

What are some social events your company does?

Fiverr offers an array of social activities - each centered around creating a positive employee experience. Our weekly happy hours, Wednesday yoga sessions, catered Friday lunches, department outings and annual company retreat provide opportunities for us to spend time together in ways that aren't necessarily work-related.

Sarah

HR Generalist

What are Fiverr Perks + Benefits

Fiverr Benefits Overview

Fiverr provides a comprehensive high-quality benefits package.
No waiting period for new employees, coverage starts from your first day with us.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K) Matching
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
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