Head of Retail Accounts

| Greater NYC Area | Remote
Employer Provided Salary: $220,000-$260,000 Annually
Salary data is provided by the employer. Please note this is not a guarantee of compensation.
Sorry, this job was removed at 11:04 p.m. (EST) on Tuesday, August 8, 2023
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About Howl

Howl is a new marketplace designed for creators and brands who crave transparent collaboration. 

In the last 10 years, the $20bn influencer ecommerce market has become a critical part of the retail industry. It has evolved into social commerce, a new $1.2 trillion market opportunity (link) requiring new tools, protocols, and technologies for the creator economy. Howl’s tools are designed for humans who know that scale and growth come from working together with consistency and transparency. Howl makes it easy, reliable and motivating to earn even more. That’s what makes Howl the home planet for creator-led growth.

Howl is a remote-first company with a diverse team that reflects our vision. Our private beta launched in mid-2022 and powers social commerce for creators and brands across beauty, gaming, home, fashion, and consumer electronics for both industry leaders like Best Buy, Samsung, Target and cult favorites like Cariuma, Kosas, and Youth to the People. We are a Series A company backed by investors including HighlandX and NEA. 

For more information, visit www.planethowl.com.

What you'll do

Howl is scaling quickly and looking to hire results-oriented leaders to build and grow various categories.

This is a unique opportunity to lead and grow a core business segment at Howl and have a fundamental impact on the success of a rapidly growing startup. In this role, you will build, lead and mentor a team (serve as Player - Coach) to grow a category from a revenue and P&L perspective, while working to operationalize our go to market and growth strategy. This role is also client facing and you'll be providing domain and subject matter expertise to our Tier 1 Enterprise/ Retailer clients .  You see ambiguity and obstacles as opportunities to build something new. You take full ownership of initiatives and are proactive about capturing new opportunities. You prefer to be a big fish (whether the pond is small or big) and make as big of a splash as possible.

How you'll make an impact

  • Build, manage, and coach a team including regular 1:1s, radical candor feedback in the moment, performance reviews, and career planning conversations
  • Design and implement the Brand Partnerships standard processes, tools and playbooks to enable scalable growth of brands and creators
  • Lead and assist team on how to communicate any challenges during client relationship
  • Intake customer opportunities and challenges, structure problem statements and solutions to resolve challenge or capture opportunity while understanding when to escalate or partner cross-functionally
  • Own top-line revenue goals for your category, identifying opportunities for growth and operationalizing them in order to set and hit ambitious goals for platform marketing spend in your category; this includes providing strategy and direction for other functions such as sales, creator growth and success
  • Partner with senior client stakeholders on marketing and executive teams at category-leading brands and retailers such as Best Buy and Samsung
  • Build category expertise in order to understand the category trends, insights, and goals across retailers, brands, publishers, and creators
  • Partner cross-functionally with Howl's product/engineering team to ensure customer’s needs are known and prioritized to drive development of best-in-class solutions 

 What you'll bring

  • Experience in any of the following is preferred: Digital/Performance Marketing Customer Success, high-growth tech startup, e-commerce performance marketing, SaaS
  • Experience managing a high-performance team
  • Strong problem-solving and analytical skills: you use data to draw insights and make decisions
  • Equal parts strategic and operational — willing to roll up your sleeves and dive into account strategy and campaign set-ups when necessary
  • Excellent communication skills to effectively collaborate with clients, including senior stakeholders
  • Thrive in a matrix organization and comfortable working with cross functional teammates at all levels
  • Enthusiasm or interest in the category you will own
  • Strong executive presence that allows you to thrive in executive consulting instances
  • Bonus: Experience managing and/or growing SaaS contracts or performance marketing accounts 

The base salary range for this role is $190,000/yr - $230,000/yr USD.

At Howl, we offer a competitive compensation package inclusive of base salary, incentive pay and stock options. Incentive awards are allocated based on individual performance. Certain roles also have the opportunity to earn sales incentives based on revenue, depending on the terms of the plan and the employee’s role. 

Howl is a fully remote organization.

Howl is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status. 

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Location

Our office was right in the center of Grand Central and very close to Bryant Park. But now we are operating fully remote!

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