Head of Airline Partnerships

| Greater NYC Area

CLEAR transforms what is uniquely you – your fingerprints, your face, your eyes – into a secure, biometric key to frictionless experiences. We are creating a world where travel is effortless, where accessing your office building is as simple as walking in, and where shopping is as easy as walking in and out of a store—without ever once showing an ID or credit card. CLEAR currently powers secure, frictionless customer experiences in nearly 40 U.S. airports and venues. With over 3 million members so far, CLEAR is the identity platform of the future, today.

The Head of Airline Partnerships will play a critical role in CLEAR’s growth strategy within the aviation vertical. Reporting to the SVP of Corporate Affairs, this is a new role that is high impact and requires the ability to be both strategic and execution oriented.

What you will do:

  • Spearhead the strategy and further develop CLEAR’s role in the aviation industry, internally and externally
  • Act as a consultative partner – understand the needs and capabilities of both CLEAR and the airline, airport, or other industry participant and craft solutions that benefit all stakeholders.
  • Deliver competitive intelligence and think creatively about ways to increase the company’s value to customers, partners and other industry stakeholders
  • Build and maintain relationships with Airline, Airport and third-party partners
  • Conduct business reviews to ensure partners are satisfied with CLEAR and focus on ways to increase customer satisfaction
  • Work closely with the product management team, and with customers and partners, to ensure that CLEAR delivers products and services which exceed expectations.

Who you are:

  • 7+ years of Relationship Management experience ideally in the Airline or Airport Industry. Alternatively, you manage airline relations at a third-party company.
  • Strong leadership and people skills with the ability to work autonomously as well as collaboratively
  • Ability to work and communicate effectively in technical and non-technical environments
  • A rare combination of high-level vision and pragmatism. Must be able to “think big” about opportunities while bringing analytical rigor to the evaluation of those opportunities and having a commitment to data-driven decision making
  • Genuine comfort and effectiveness as both a manager and a doer; an intense focus on getting things done, and a willingness to be as “hands-on” as required
  • The ability to think like an owner; the ideal candidate will embrace accountability and will be efficient with both time and capital. Experience with P&L management a plus.
  • Willingness to travel as required (up to 50% of the time)
  • Bachelor’s Degree
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Technology we use

  • Engineering
    • .NETLanguages
    • JavaLanguages
    • JavascriptLanguages
    • Node.jsFrameworks
    • PostgreSQLDatabases

Location

Our building is convenient to several trains + bus stops! If you want a change of scenery, our club level has a gym, cafe, games, and a great lounge!

An Insider's view of CLEAR

What kinds of technical challenges do you and your team face?

We constantly fight tech debt and have the buy-in from management and business to spend 25% of effort each sprint addressing tech debt. We call it the sustainability budget. This ensures the code is well designed, maintained and fun to work with. You'll do the best work of your career.

Dee

Senior Director, Engineering

How has your career grown since starting at the company?

Since joining CLEAR in 2014, I have had several opportunities to take on new and expanded responsibilities, often because I spotted opportunity and raised my hand to take it on as the company’s needs have evolved along with its growth.

Leah

Chief of Staff

What are CLEAR Perks + Benefits

Culture
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Vacation & Time Off Benefits
Generous PTO
Perks & Discounts
Casual Dress
Commuter Benefits
Stocked Kitchen
Some Meals Provided
We provide free breakfast daily! One of our favorite office perks? Our fabulous chef comes in on Tuesdays (Omelette Bar!), Wednesdays (Mexican!), and Thursdays.
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