Head of PR & Communications

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SeatGeek is poised to grow at a massive pace as live event attendance returns across the globe. We're looking for someone to help us harness that momentum and accelerate from a growth-stage company to an industry-leading household name.

As the Head of PR & Communications, you'll manage all aspects of PR, from creating a compelling narrative, to managing the internal team & agencies, to building out and building upon a media strategy. You'll own all major communication touch points to help SeatGeek grow our reputation in front of industry, consumer and business press.

What you'll do

  • Own SeatGeek's PR strategy and execution across all aspects of PR including corporate, industry, consumer, and internal communications. Create a narrative that extends our growth momentum throughout multiple audiences
  • Manage the PR & communications team to extend the potential for impact across the business. Build out SeatGeek's external approach to PR, including overseeing agency and contractor relationships to extend SeatGeek's PR capabilities as we quickly scale
  • Represent PR cross-functionally at SeatGeek across all teams, including taking an active role as a partner to the CEO and executive team
  • Build strategic PR plans, including developing plans in line with other business initiatives, communicating plans internally and securing leadership approvals
  • Manage relationships with relevant tech, business, and sports / entertainment industry reporters
  • Act as a spokesperson for SeatGeek, and help train and prepare executives and other SeatGeek employees for media-facing opportunities
  • Serve as a partner on creating internal communications and messages
  • Work with the marketing team, product, enterprise, and other internal groups to cohesively approach projects and activities

What you have

  • 7+ years experience working in PR & Communications, ideally with both in-house and agency experience. Direct experience within tech, e-commerce, marketplaces and/or sports / entertainment preferred
  • Experience driving results for growth companies with business and consumer audiences. Experience with IPO, investors and board facing communications is preferred
  • Out-of-the box thinking to drive brand building, excellent writer and storyteller that exercises great judgement
  • Thrives in a collaborative environment. Experience building strong working relationships with executive leaders, product teams, and other business stakeholders
  • Goal-oriented, cool under pressure, and bend towards continuous improvement
  • Ability to learn quickly for continued ownership of responsibilities

Perks

  • Equity stake in a well-funded growth stage company
  • A hybrid in-office approach, allowing you to work remotely a couple of days a week
  • A WFH stipend to support your home office setup
  • The ability to work from anywhere up to four weeks per year with SeatGeek on Tour
  • Benefits package that supports health/dental/vision. We also provide annual subscriptions to Headspace, Ginger.io, and One Medical
  • A focus on transparency. We have regular company meetings and Q&A panels where employees can chat openly with teams across SeatGeek, our co-founders, and external guests from the industry
  • $120 a month to spend on tickets to live events
  • Annual subscription to Spotify, Apple Music, or Amazon music


SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
  • People Operations
    • C#Languages
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • FlexFrameworks
    • Node.jsFrameworks
    • TensorFlowFrameworks
    • LookerAnalytics
    • SketchDesign
    • JIRAManagement
    • HubSpotCRM
    • SalesforceCRM
    • Google HangoutsCollaboration
    • SlackCollaboration
    • ZoomCollaboration
    • AsanaProject Management

Location

Our office is in the heart of the Flatiron District, conveniently surrounded by multiple subway and Path stations.

An Insider's view of SeatGeek

What are some social events your company does?

The importance of gathering is baked into our DNA at SeatGeek! We always take time to celebrate milestones together, whether in person or virtually, and, while we throw an amazing End of Year party, my favorite events are a little more personal! We empower employees to create their own social events from fitness classes to crafting or or tv nights!

Erin

Workplace & People Programs Manager

What projects are you most excited about?

An ongoing project I am excited about is the redesign of one of the core flows in our app. It is a high impact, cross functional initiative and I love how we’ve been able to implement a new technical foundation, introduce new features, and improve the user experience. I’m looking forward to the initial release and gathering insights from consumers!

Jenny

Software Engineer II

How do you empower your team to be more creative?

We encourage teams to solve problems and create delightful customer experiences, not implement pre-defined solutions. Our teams leverage research/data to understand our customers needs and behaviors, but we also believe that giving teams the space to be creative during a discovery phase opens the possibilities of what they can come up with.

Bree

Director, Portfolio Management

What are SeatGeek Perks + Benefits

SeatGeek Benefits Overview

At SeatGeek, two of our goals related to benefits and perks are wellness and work/life balance. Whether it's generous time off or subscriptions for mental and physical wellbeing, we want to make sure employees are taken care of at work and outside of it.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Employee resource groups
Quarterly engagement surveys
Hybrid work model
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Diversity employee resource groups
Hiring practices that promote diversity
Diversity recruitment program
We partner with DEI job boards and employer branding channels. We also priorities HBCUs and underrepresented groups at colleges nationwide each year during campus recruiting for our R&D team.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Recreational clubs
Relocation assistance
Home-office stipend for remote employees
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

SeatGeek employees receive a monthly ticket-purchase stipend for live events!

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