Internal Communications Manager at Justworks

| Greater NYC Area
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Who We Are

At Justworks, you’ll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.

We’re helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We’re data-driven and never stop iterating. If you’d like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we’d love to hear from you.

We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.

Our Values

If this sounds like you, you’ll fit right in.

Who you are  

Justworks is looking for an experienced, thoughtful, audience-centered communicator to build our internal communications function that will increase transparency, camaraderie and engagement across the organization. While this role is within our People Team, it will build bridges across the business, providing support, counsel and expertise in the areas of communications and engagement. A deep understanding of the business will serve as a foundation for understanding the tone, timing and format that will be best received by employees. A creative approach will ensure that people don’t just read a message, they absorb information, learn through context, and have reliable resources from which to draw when they need it. Leveraging “The Works,” our Learning Management System hosted on Wisetail, employees will benefit from on-brand, interactive, content, created internally or curated from external expertise. The Internal Communications Manager will gain buy-in and trust through effective relationship building and be a sought-after resource on cross-functional projects. This role will provide opportunity to build a career in internal or strategic communications and have tremendous opportunity for exposure to leadership and professional growth.

What you'll do
  • Work closely with Justworks leaders to support communications within their function and across the organization
  • Work with the People Team, Justworks Leadership Team, DEI Council and Marketing to ensure communications are inclusive, timely, on-brand and inline with company values
  • Design communications strategies that consider both proactive and reactive tactics
  • Design and implement high-impact and sustainable communication tools that meet various learning preferences and instill confidence 
  • Partner with team members to develop complementary visuals and videos for internal and external use, when appropriate
  • Contribute to our employer brand strategy by highlighting what makes Justworks a great place to work
  • Produce analytical strategies for measuring and assessing the effectiveness of communications and adapt accordingly
  • Interpret employee engagement survey data and participate in efforts to maximize strengths and improve weaknesses
Qualifications
  • Minimum of 7+ years of communications, journalism or marketing experience with at least some experience in an internal communications role within a high growth, technical or start-up environment
  • Experience creating innovative, accurate and sustainable communications
  • Mastery of the English language in written and verbal communications 
  • Strong analytical skills, the ability to analyze data and identify meaningful conclusions which will inform communication strategies
  • Intellectual curiosity, a strong growth-mindset, and the desire to constantly improve
  • Excellent facilitation and communications skills as well as exceptional collaboration and influence skills across all levels of an organization
  • Commitment to driving diversity, equity & inclusion initiatives and a strong personal conviction toward combating racism
  • Strong project management skills and experience managing cross-functional relationships and priorities
  • Proven strategic agility, ability to succeed in a fast-paced, continuously-evolving environment
  • Ability to influence with integrity and maintain a strong voice and informed perspective
  • Experience in change management and crisis response
  • Mastery of GSuite and Slack; experience in LMS administration helpful

Visa sponsorship for this role is currently not available.

Diversity at Justworks

Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.

We’re proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, veteran status, or any other legally protected status. 

Our DEI Commitment

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • RubyLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • ConfluenceManagement
    • JIRAManagement
    • SmartsheetManagement
    • TrelloManagement
    • SalesforceCRM

Location

All positions are based at Justworks’ new headquarters at 55 Water Street, located in downtown NYC overlooking the East River and Brooklyn Bridge.

What are Justworks Perks + Benefits

Justworks Benefits Overview

People are our most prized asset. We do hard work, and we’ll always work hard to take care of you.

Culture
Volunteer in local community
Whether it's through Justworks-sponsored initiatives or in pursuit of a cause that matters to you, get paid while you're giving back. All Justworks’ employees get up to five fully-paid volunteer day
Partners with Nonprofits
Through Partnerworks, our team provides learning and development, recruitment, and networking opportunities to groups that are typically underrepresented in our industry.
Friends outside of work
Get to know your colleagues and make new friends during outings to local NYC events, our annual summer camp retreat, and monthly random lunches.
Eat lunch together
Monthly random lunches help us all take some time out to meet people from across the company.
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Justworks’ dedicated program manager for Diversity and Inclusion (D+I) oversees the company’s formal practices and policies.
Unconscious bias training
Diversity manifesto
At Justworks, we believe it takes diversity of identity, culture, and life experience to create a world in which starting, running, and joining a growing business is an accessible option for all.
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Justworks employees can contribute up to $2,500 annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer weekly onsite yoga and meditation classes.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Parking
Pet Friendly
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Time allotted for learning
Online course subscriptions available
Paid industry certifications

Additional Perks + Benefits

Enjoy access to top-notch medical, dental, and vision insurance with the options you need to feel secure and take care of yourself, your way. Justworks offers plans with 100% covered premiums for individuals and 90%+ covered premiums for families.

Taking care of yourself doesn't end with having good health insurance, especially when it comes to dealing with stress or issues in your life outside of work. Get free access to Talkspace, the leader in anonymous, accessible, and professional online therapy. Plus, with Health Advocate, you’ll have legal, financial, and medical bill resources at the ready.

We carefully vet the benefits and perks we offer in Justworks. That means you get access to all the same great options as our customers, plus everything that’s still in beta — all while helping to make our product even better.

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