Internal Communications Specialist

| Greater NYC Area
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Dashlane is looking for a strategic and creative (I know, I know) internal communications specialist who can update and operate the channels used to communicate with our employees. Working with the Head of Comms, you’ll help carry the voice of the CEO and other executives internationally—our primary offices are in the U.S., France, and Portugal—to inform and inspire a positive and mission-first employee experience; equally important will be to help lift up the voices of our employees throughout the company. We are looking for someone who can synthesize best practices from any industry, work closely with stakeholders across the company (especially the People team), and communicate clearly with plainspoken, human language. If you are looking for a (mostly) blank canvas, where you can experiment and put your most clever ideas into practice, this is a chance to show what you’ve got.

The internet has optimized nearly every part of our lives...except for the internet itself. Consider every form you fill out online: Each week, the average internet user manually enters a mix of their name, address, phone number, payment info, usernames, and passwords hundreds of times on multiple devices, apps, and browsers.

Dashlane is a mobile and desktop app that gives you a shortcut for everything you do online. Log in instantly, fly through forms, and breeze through checkouts on every device you own. Dashlane works across every operating system, device, and browser, opening the walled gardens that normally inhibit our digital experience.

Our team in Paris, New York, and Lisbon is united by our passion for improving the digital experience and the belief that with the right tools, we can help everyone realize the promise of the internet. Dashlane has empowered over 12 million users in 180 countries to dash across the internet without compromising on security.

We are in a moment of high growth as a company, which makes the need for regular and clarifying internal comms—whether through emails, Slack, stand-up meetings, all hands, or something outside the norm—extremely important. Moreover, transparency is a key value for Dashlane as a company, and internal comms is a critical mechanism to meet that promise for our team.

Additionally, the Comms team is receiving renewed focus as we expand, so this role is best for someone who wants to help define the roles and capabilities of our team as we grow, yet is also ready to help with other comms projects as needed.

You will be based in New York, New York.

At Dashlane you will:

  • Work with the Head of Comms, Marketing, and People Teams to design an internal communications strategy
  • Be the gatherer and protector of internal information and determine how best to disseminate to the company, in part or in whole
  • Assist in the editing of internal content, articles, white papers, blogs, and short narratives
  • Coach and build-up the presentation ability of spokespeople and executives who will speak to the company
  • Shape the internal communications narrative and effectively communicate via presentations, scripts, and emails
  • Lead (or at least stage-manage) all-hands, quarterly meetings, etc.
  • Work with the people team to manage internal and external surveys for employee engagement
  • Work with marketing to take the external messaging to the employees
  • Support various functions in their change management initiatives

Requirements:

  • 3+ years of experience managing communications, with 1+ years of executive communications

We're Also Looking For:

  • Broad, if not deep understanding of technology and software market and terminology; necessary to translate technical and policy arcana into simple, clear speech
  • Demonstrated focus on writing and strategic communications
  • Experience designing presentations, videos, and creative collateral
  • Ability to work closely with executives to develop their communications, including internal written materials and speaking engagements
  • Ability to work effectively across many functions to influence, manage, and drive communications narratives across the organization
  • French and/or Portuguese fluency.

Diversity at Dashlane: 

A true international company, founded in Paris and currently split between Paris, New York, and Lisbon, we thrive off diverse perspectives. We recognize that diversity has different aspects: gender, sexual orientation, ability, ethnic origin, social background, age, lifestyle, and more. We're committed to hiring people that create a diverse community and foster a culture where everyone is heard and feels a sense of belonging.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • TypescriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • HadoopFrameworks
    • Node.jsFrameworks
    • SparkFrameworks
    • TensorFlowFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • RedshiftDatabases
    • Google AnalyticsAnalytics
    • Heap AnalyticsAnalytics
    • TableauAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WrikeManagement
    • SalesforceCRM
    • BrazeCRM
    • SendGridEmail
    • MarketoLead Gen

Location

Our New York office is located in the Flatiron neighborhood, full of restaurants, bars, and shops. It's never hard for us to find a good lunch.

An Insider's view of Dashlane

What’s the vibe like in the office?

Our office always feels vibrant and welcoming! Not only with awesome, creative, talented people and their smiling faces, but also the office's working space and design makes it easy to not only find a quiet corner to create besides your own desk and meeting rooms, but also an open space to share ideas and projects with your co-workers.

Gili

Senior Customer Service Specialist

What kinds of technical challenges do you and your team face?

With new engineers joining our New York team, we are working on new ways to adapt our processes to make everyone's workflow seamless and scalable. For example, as a team, we are all currently working on the migration from Bamboo to Gitlab, which would greatly benefit our team in the long run in terms of time and scalability.

Cynthia

Software Engineer

What does career growth look like on your team?

Dashlane is big enough where we have structured career paths, but small enough where you can easily take initiative, ownership, and make an impact. The career ladder starts at the junior level and progresses to senior software engineer. Afterwards, we support both individual contributor and management career tracks. At each step we value behaviors

Sagar

Engineering Manager

What is your vision for the company?

At Dashlane, we want to create an open and transparent environment, inclusive and multi-cultural. Everyone is the team is encourage to take initiatives, take ownership on new ideas, and deliver quality product to millions of users. We have high expectations for our engineers, while maintaining a flexible and friendly environment.

Jean

Co-founder & VP of Engineering

How does the company support your career growth?

At Dashlane, the whole company is in your corner! From my very first day, everyone was transparent and supportive of my goals. I was walked through everything I needed to do to position myself for success. It is truly refreshing to have the whole team rooting for you; and I’m rooting right back for them!

Russell

Senior Sales Development Representative

What are Dashlane Perks + Benefits

Culture
Volunteer in Local Community
Friends Outside of Work
Eat Lunch Together
Daily Stand-up
Open Door Policy
Team-Owned Deliverables
Team-Based Strategic Planning
Group Brainstorming Sessions
Pair Programming
Open Office Floor Plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Manifesto
Mean Gender Pay Gap Below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Return-to-Work Program Post Parental Leave
Company-Sponsored Family Events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Relocation Assistance
Professional Development Benefits
Lunch and Learns
Cross Functional Training Encouraged
Promote from Within
Mentorship Program
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