Lead Digital Strategist at Rightpoint

| Greater NYC Area | Remote
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Something Digital has recently joined forces with Rightpoint, a global experience leader and a Genpact company.


Genpact, a global professional services firm focused on delivering digital transformation, today announced the expansion of its experience business, Rightpoint, with the acquisition of Something Digital. The addition of Something Digital’s deep commerce expertise to Rightpoint’s customer experience leadership, will further enable the company’s ability to drive experience-led transformation at scale for clients across industries. 

Something Digital is an interactive agency with offices around the US. We have spent close to 20 years developing customer software, eCommerce sites, intranets, and websites for diverse clients ranging from startups to Fortune 500 companies.


Something Digital is looking for a Lead Digital Strategist. Currently, this role is 100% remote.

We have offices in New York City (HQ), Los Angeles, CA and West Palm Beach, FL.


Being a Lead Digital Strategist at Something Digital means having the best of both worlds—you get to work on complex projects for high-profile clients while, at the same time, reap the benefits of working on a small team. As an SD Lead Digital Strategist, you’d play a critical role in all stages of a project and work across different teams, so you must be a self-motivated and effective problem solver who can prioritize and manage a challenging workload. You would report directly to the Chief Creative Officer and work closely with project managers and developers. A good fit for our team would be someone with a sense of humor, good attitude, ability to roll with the punches, and willingness to go the extra mile.

 We’ll need you to:


  • Participate in new business development and sales for potential digital strategy and digital marketing clients, new builds and transition projects by providing audits, forecasting, estimates, and recommendations on tools and commerce strategies.
  • Manage and execute agreements for existing digital marketing clients.
  • Provide oversight and direction of digital marketing specs, workplans, and the QA process for projects.
  • Collaborate with the development team and Strategic Engagement Managers (SEMs) to identify GA site improvements for clients within the Strategic Engagement Group (SEG).
  • Aid in the creation of Digital Strategy go-to-market offerings, collateral and pitch decks.
  • Perform Google Analytics (GA) and Search Engine Optimization (SEO) audits for new and prospective clients.
  • Complete assigned SEG digital strategy specific tasks.
  • Aid in the development and growth of the digital strategy department and help to establish a proper growth trajectory and business plan.
  • Persuade clients (current and prospective) to engage with SD on Conversion Rate Optimization (CRO) initiatives.
  • Research, formulate, implement, and analyze all client CRO tests.
  • Act as a Functional Lead for a team of digital strategists (e.g., bi-weekly one-on-ones, year-end evaluations, managing performance KPIs, training plans, dispatch and work completion, deliverable review, and client escalations).
  • Improve overarching digital strategy and digital marketing processes.


You must have: 
  • Preferred field of study: Digital Marketing, Business, Marketing, Communications, Data Science
  • Strong project and time management skills
  • Experience with ecommerce metrics, marketing, and data driven growth strategies
  • Experience running Conversion Rate Optimization services
  • Experience with social media marketing, email marketing, affiliate marketing, SEO, and paid search
  • Experience with analytics tools (e.g., Google Analytics, Adobe Analytics, and Google Data Studio)
  • Experience with email platforms (e.g., Mailchimp, Bronto, Klaviyo, Dotdigital, and Hubspot)
  • Management and/or mentorship experience
  • Attention to detail and accuracy
  • Ability to work both independently and collaboratively within a team
  • Excellent communication skills—written and verbal
  • Experience with data analysis and report creation
  • Account/client management experience
  • Working knowledge of JavaScript/HTML5/CSS/SQL
  • Experience configuring and testing tags using Google Tag Manager
  • Experience with Magento and Shopify



It’d be great if you had:

  • Experience spearheading process changes within an agency
  • Google Analytics IQ
  • Agency experience
  • Magento Solution Specialist certification
  • Experience with CRO platforms like AB Tasty, Nosto, and Google Optimize



Apply if you:

  • Enjoy a challenge and are looking to grow
  • Want to work on diverse projects and platforms
  • Are excited to work on high profile brands with complex requirements
  • Are you looking for a company that places value on training and skills development



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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • SitecoreLanguages
    • MagentoLanguages
    • EpiServerLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • PostgreSQLDatabases


300 Park Avenue, New York, NY 10022

An Insider's view of Rightpoint

How do your team's ideas influence the company's direction?

I empower the team to think about way to improve our ways or working, delivery to clients and go to market as they are closest to our clients, teams and in many cases a specific market or industry. These ideas are reviewed as a leadership team monthly, prioritized and selected items are executed based upon the bandwidth of the team.


SVP, International Growth Markets & New York Managing Director

What are Rightpoint Perks + Benefits

Rightpoint Benefits Overview

Our Team Members come first - we are currently fully remote and will likely continue to work remote until mid-2021 at the earliest. Some of the below perks are office perks that we have in non-COVID times.

Flexible PTO

Casual and open office environment

Flexible Work Schedule

Great insurance coverage and flexible spending accounts

401k with Company Matching

Weekly Snack/Drink delivery

Regular Cultural & Social Events including: Volunteering, Game Nights, Cultural and Diversity Spotlights, Happy Hours, Team Outings, Intramural Sports, etc.

Continuous Training, Certifications, and Learning Opportunities 

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
PRIDE, Womxn, Parents at RP, People of Color and India Team ERG,
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Acme employees can cRightpoint employees can contribute within IRS guidelines annually to their FSA.ontribute up to $___ annually to their FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Rightpoint provides life insurance is equal to 3x times an employee's annual salary.
Pet Insurance
Wellness Programs
Team workouts
In COVID times, Rightpoint has had a series of wellness events and virtual yoga classes. In normal times these events would be in-office.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rightpoint offers a Flexible Time Off (FTO) policy which operates on the “honor system.” The policy is intended to provide team members with more flexibility to manage work schedules and personal
Paid Volunteer Time
As part of our Flexible Time Off (FTO) policy, team members are able to take time needed for volunteer activities.
Paid Holidays
Paid Sick Days
Rightpoint has a Flexible Time Off Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Rightpoint offers pre-tax commuter and parking benefits for all team members.
Company Outings
Rightpoint hosts company outings Semi-annually.
Stocked Kitchen
Rightpoint has a very well stocked pantry with deliveries from local vendors.
Some Meals Provided
Happy Hours
Fitness Subsidies
Team members participating in our medical plans are eligible for a variety of wellness subsidies.
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Rightpoint offers support for ongoing training and support for job training and conferences.
Diversity Program
Lunch and learns
Rightpoint hosts lunch and learn meetings regularly.
Cross functional training encouraged
Promote from within
Online course subscriptions available
Paid industry certifications
One of Rightpoint's core values is Learning and we support team members for many different industry certifications.
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